Customer Service
Many customers praised the helpful and friendly staff, particularly highlighting individuals like Brian and Anthony for their exceptional service.
Service Quality
Overall, customers reported satisfaction with the quality of repairs and maintenance, noting quick and effective service for their APU and refrigeration units.
Pricing Concerns
Several reviews mentioned issues with perceived overcharging and lack of transparency in billing, leading to dissatisfaction among some customers.
Cleanliness and Environment
Feedback indicated that while the service was generally good, some customers found the facility to be in need of maintenance and cleanliness improvements.
Professionalism
Customers appreciated the professionalism of the mechanics and management, although there were some complaints about rude behavior from certain staff members.