FA
Franklin Aderton
Apr 5, 2025
When we bought new, the house had all the fabulous upgrades you could want, except for the carpets, which were your basic builder-grade variety. It didn't take long for the carpets to warp, buckle, bubble—whatever term you want to use. Now six years later, we decided to upgrade. Searching online for local installers, K&Y Carpet One in Melbourne stood out as our top pick.
The website was current, informative, clean, free of errors, and the fact K&Y has been in business locally for more than 60 years was the icing on the cake. And K&Y did not disappoint, from the first call to get an estimate from Jim; to the showroom visit with Lisa; bringing samples home; having Mike come by the house to measure the three rooms to be upgraded and update the estimate; putting down the deposit so the order can be placed; confirming the date for install; prepping the rooms so Kyle and Danny could move out the larger pieces of furniture, tear out the old stuff, perfectly install the new carpet, then move all the furniture back; making final payment. All of it, from start to finish, was truly an amazing and most welcome, positive experience. All the K&Y-named individuals were professional, knowledgeable, customer-service oriented, pleasant, friendly, punctual, and responsive. After it was all done, Kyle and Danny not only left the house as clean as when they arrived, they also left behind beautiful new carpeting, impeccably installed, now matching the quality and caliber of the rest of the home's interior. So, if you're looking to upgrade your carpets, I would say... start here!