Business Details
About
Heating ContractorHVAC ContractorAir Conditioning ContractorHeating Equipment SupplierAir Quality ConsultantAir Duct Cleaning Service
At Wards Air Conditioning, we offer a full range of HVAC products and services. Since 1961, we’ve been providing outstanding service and repairs, knowledgeable replacement advice, and high-quality new installations for residential and commercial customers across Polk County.
Details
- Cash onlyNot available
Location
Hours
Reviews
4.7
322 reviews
5 stars
285
4 stars
12
3 stars3
2 stars1
1 star
21
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and friendly.
Customer Service
The office staff is noted for being courteous and efficient, with good communication regarding appointments.
Reliability
Many customers appreciate the company's reliability, punctuality, and responsiveness to service requests.
Long-term Satisfaction
Numerous long-term customers express high satisfaction and loyalty, often recommending Wards to others.
Service Issues
Some customers reported issues with service quality and responsiveness, particularly regarding complex problems.
- DDDonDec 12, 20255.0Semiannual inspection of my home HVAC system was performed today. Technician (Cody) was thorough, professional and friendly.
- KKKevin KileyDec 4, 20255.0This is our second season using Ward’s heating and air conditioning. We have tried other companies in the past and in comparison to those companies we find Wards very professional and knowledgeable. Wards do an amazing job in scheduling to our needs and keeping us up to date with any schedule changes. They call in advance to verify times and availability. Their technicians are very professional and friendly. We would highly recommend their service.
- WFW FermierNov 12, 20255.0I have been using Wards Heating and Air Conditioning to maintain the three HVAC systems in my house for over 4 years. They are responsive when called and I have found the service technicians to be very well trained and professional in their work ethic. I use Wards to preform by bi-annual system maintenance to keep my Trane HVAC systems operating efficiently. I recommend Wards without hesitation.
- KBKate BrunkNov 12, 20255.0We started using Ward’s Air Conditioning last year and have been very satisfied with their service. We have a twice yearly service contract to keep our unit in prime condition. Melissa from the scheduling department was wonderful and kept us up to date on the tech’s arrival. Robert, who serviced the unit, was friendly and efficient. Many people in our subdivision use Wards and also recommend them. Also they advertise in our community newsletter; their support is appreciated!
- MHMary HarmanOct 26, 20255.0Wards installed our original equipment and has serviced our home for 22 years. Their service men are knowledgeable, polite and helpful, as well as being on time when we make the appointments. I'm a very satisfied customer!
Frequently Asked Questions About Wards Air Conditioning
What services does Wards Air Conditioning provide?
Wards Air Conditioning offers a full range of HVAC products and services including air conditioning and heating installations, repairs, heat pump services, indoor air quality solutions, commercial HVAC services, preventative maintenance, and ductless AC systems.
Where is Wards Air Conditioning located?
Wards Air Conditioning is located at 865 Creative Dr, Lakeland, FL 33813, USA.
What are the business hours of Wards Air Conditioning?
Wards Air Conditioning is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Since when has Wards Air Conditioning been serving customers?
Wards Air Conditioning has been providing HVAC services since 1961.
Does Wards Air Conditioning specialize in any particular brand?
Yes, Wards Air Conditioning is associated with and specializes in Trane brand HVAC products.
Is Wards Air Conditioning a certified Trane Comfort Specialist?
Yes, Wards Air Conditioning is a Trane Comfort Specialist, ensuring expert service with Trane products.
Where can I find current specials or promotions from Wards Air Conditioning?
Current specials can be found on their website at https://www.wardsairconditioning.com/specials.
What nearby fitness centers can I visit before or after my appointment at Wards Air Conditioning?
Nearby fitness centers include Go Hard Life, Sculpted Swan Fitness (a pilates studio), Fabio Novaes Brazilian Jiu-Jitsu, and Southside Barbell gyms which you might enjoy before or after your visit.
Are there automotive services near Wards Air Conditioning?
Yes, several automotive-related services are nearby, including Patriot Automotive (repair and dealership), Autosauce Performance (oil change and tire services), Carr's Automotive Service, and Auto Salvage Yard.
What local rental or event planning services are close to Wards Air Conditioning?
Nearby you can find A To Z Rental Center, which offers party supplies, rental services, and event planning support.