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Wards Air Conditioning

4.7
(333 reviews)

Business Details

865 Creative Dr, Lakeland, FL
33813, United States
(863) 225-7202
https://www.wardsairconditioning.com/

About

Heating ContractorHVAC ContractorAir Conditioning ContractorHeating Equipment SupplierAir Quality ConsultantAir Duct Cleaning Service
At Wards Air Conditioning, we offer a full range of HVAC products and services. Since 1961, we’ve been providing outstanding service and repairs, knowledgeable replacement advice, and high-quality new installations for residential and commercial customers across Polk County.

Details

  • Cash onlyNot available

Location

Wards Air Conditioning
865 Creative Dr, Lakeland, FL
33813, United States

Hours

Reviews

4.7
333 reviews
5 stars
295
4 stars
12
3 stars
4
2 stars
1
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Loyalty

Many customers have been using Wards for decades and express high satisfaction with their services.

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous.

Communication

Customers appreciate timely communication regarding appointments and service updates.

Service Quality

Overall service quality is rated highly, with many reviews highlighting thoroughness and efficiency.

Mixed Experiences

Some customers reported negative experiences, particularly regarding scheduling and service follow-up.
  • DS
    Deborah Sims
    4 days ago
    5.0
    Garfield did an excellent job servicing my system. I have been a customer of Wards for years and they always do a good job.
  • DH
    David Henson
    Feb 19, 2026
    3.0
    Used them for years. They've went to high on prices for the average homeowner. I was quoted 950 plus the 150 diagnostic fee and another local high rated local company fixed it for 800.
  • ME
    Mark Edwards
    Feb 10, 2026
    5.0
    My technician was timely , efficient , and a great communicator. 5 star service.
  • KG
    Kristina Goodison
    Feb 10, 2026
    5.0
    Wards comes twice per year, and I never have issues with my HVAC! Their customer service is absolutely wonderful, and the price is fair! I love their scheduling reminders because otherwise, I would forget. I am a single mom, and I wholeheartedly trust this company with my home.
  • CC
    Clare Connolly
    Jan 15, 2026
    5.0
    Just got another recent Service maintenance visit from Wards. Melissa has been coordinating the scheduling and follow-ups for a while now, and Lance (1st time here) was the technician this time. Excellent as always, no matter who comes out. We have been using them over the past 40 years for A/C (2) and Heat Pump (1) purchases and all repairs and services in between. Never a dispute and always faithful with warranties and quotes, etc. My husband and I highly recommend them for all cooling and heating needs.

Brand Certified Facts from Wards Air Conditioning

Wards Air Conditioning partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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