Business Details
About
Heating ContractorHVAC ContractorAir Conditioning ContractorHeating Equipment SupplierAir Quality ConsultantAir Duct Cleaning Service
At Wards Air Conditioning, we offer a full range of HVAC products and services. Since 1961, we’ve been providing outstanding service and repairs, knowledgeable replacement advice, and high-quality new installations for residential and commercial customers across Polk County.
Details
- Cash onlyNot available
Location
Hours
Reviews
4.6
321 reviews
5 stars
282
4 stars
12
3 stars3
2 stars1
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Satisfaction
Many customers expressed high levels of satisfaction with Wards' service, highlighting their professionalism, efficiency, and friendly demeanor.
Timeliness
Customers frequently noted that technicians arrived on time for appointments and completed work promptly.
Service Quality
Reviews consistently praised the thoroughness and knowledge of the technicians, with many mentioning specific technicians by name for their exceptional service.
Long-term Relationships
Numerous customers reported being long-term clients, some for decades, indicating strong customer loyalty and trust in the company.
Communication
Customers appreciated the proactive communication from the office staff regarding appointment reminders and technician arrival times.
- BJBryan James2 days ago1.0The technician left the work area messy, with screws and debris scattered around, which felt unprofessional.The AC fan still doesn’t run smoothly, producing a loud humming sound that wasn’t fixed during the repair.
- KPkaty perry2 days ago1.0The temperature inside the house remains inconsistent, indicating that the technician didn’t calibrate the thermostat correctly.
- WFW FermierNov 12, 20255.0I have been using Wards Heating and Air Conditioning to maintain the three HVAC systems in my house for over 4 years. They are responsive when called and I have found the service technicians to be very well trained and professional in their work ethic. I use Wards to preform by bi-annual system maintenance to keep my Trane HVAC systems operating efficiently. I recommend Wards without hesitation.
- KBKate BrunkNov 12, 20255.0We started using Ward’s Air Conditioning last year and have been very satisfied with their service. We have a twice yearly service contract to keep our unit in prime condition. Melissa from the scheduling department was wonderful and kept us up to date on the tech’s arrival. Robert, who serviced the unit, was friendly and efficient. Many people in our subdivision use Wards and also recommend them. Also they advertise in our community newsletter; their support is appreciated!
- MHMary HarmanOct 26, 20255.0Wards installed our original equipment and has serviced our home for 22 years. Their service men are knowledgeable, polite and helpful, as well as being on time when we make the appointments. I'm a very satisfied customer!
Frequently Asked Questions About Wards Air Conditioning
What services does Wards Air Conditioning provide?
Wards Air Conditioning offers a full range of HVAC products and services including air conditioning and heating installations, repairs, heat pump services, indoor air quality solutions, commercial HVAC services, preventative maintenance, and ductless AC systems.
Where is Wards Air Conditioning located?
Wards Air Conditioning is located at 865 Creative Dr, Lakeland, FL 33813, USA.
What are the business hours of Wards Air Conditioning?
Wards Air Conditioning is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Since when has Wards Air Conditioning been serving customers?
Wards Air Conditioning has been providing HVAC services since 1961.
Does Wards Air Conditioning specialize in any particular brand?
Yes, Wards Air Conditioning is associated with and specializes in Trane brand HVAC products.
Is Wards Air Conditioning a certified Trane Comfort Specialist?
Yes, Wards Air Conditioning is a Trane Comfort Specialist, ensuring expert service with Trane products.
Where can I find current specials or promotions from Wards Air Conditioning?
Current specials can be found on their website at https://www.wardsairconditioning.com/specials.
What nearby fitness centers can I visit before or after my appointment at Wards Air Conditioning?
Nearby fitness centers include Go Hard Life, Sculpted Swan Fitness (a pilates studio), Fabio Novaes Brazilian Jiu-Jitsu, and Southside Barbell gyms which you might enjoy before or after your visit.
Are there automotive services near Wards Air Conditioning?
Yes, several automotive-related services are nearby, including Patriot Automotive (repair and dealership), Autosauce Performance (oil change and tire services), Carr's Automotive Service, and Auto Salvage Yard.
What local rental or event planning services are close to Wards Air Conditioning?
Nearby you can find A To Z Rental Center, which offers party supplies, rental services, and event planning support.