Business Details
About
Heating ContractorHVAC ContractorAir Quality ConsultantAir Conditioning ContractorHeating Equipment Supplier
Established in 1936, Payne Air Conditioning & Heating has served Lakeland, Florida for over eight decades. Their team of certified professionals offers comprehensive air conditioning and heating services, including installation, maintenance, and repair for both residential and commercial properties.
Details
- Onsite servicesAvailable
Location
Payne Air Conditioning & Heating
1048 East Oleander Street, Lakeland, FL
33801, United States
Hours
Reviews
4.6
466 reviews
5 stars
403
4 stars
10
3 stars4
2 stars
7
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the exceptional customer service, highlighting the professionalism and thoroughness of technicians like Daniel, Greg, and Felix.
Technical Expertise
Customers frequently noted the technicians' knowledge and ability to diagnose and fix issues effectively, often going above and beyond to ensure satisfaction.
Communication
Several reviews mentioned excellent communication throughout the service process, with technicians explaining issues and solutions clearly.
Mixed Experiences
While many reviews were positive, there were notable complaints about inconsistent service quality, particularly regarding scheduling and follow-up on repairs.
Pricing Concerns
Some customers expressed dissatisfaction with pricing practices, including diagnostic fees and perceived overcharging for parts and services.
- MWMike wilkerson5 days ago5.0Felix Lima did a fantastic job providing a comprehensive semi annual service to my entire HVAC system. Very courteous and friendly Technician
- PVPlant VentaDec 25, 20255.0Outstanding service from start to finish! This air conditioning company truly sets the standard for excellence. Their customer service was not just good it was exceptional. They took the time to make sure my air conditioning system was running perfectly before they left, and it really shows. I haven’t had a single issue since, and everything has been working exactly as it should. What impressed me most is the pride they take in their work. They were professional, thorough, and clearly cared about doing the job right the first time. It’s rare to find a company that combines top-tier technical skill with genuine customer care, but this team delivers both. I feel confident and comfortable knowing my system is in great hands. Highly recommend to anyone looking for reliable, high-quality AC service!
- CSCONNIE SOVILDec 10, 20255.0“Payne Air Conditioning did an awesome job replacing all our ductwork and AC unit. Their team was professional, efficient, and the quality of their work really shows. Highly recommend!” “Roberto and Yur were professional and friendly. Our system was very old and dirty, but they took great care with the job and cleaned everything perfectly.”
- DMDamani McDougalDec 2, 20255.0Juan was absolutely amazing from customer service to being quick to install our new part on our unit while also helping me understand what was going on as well 10/10!
- IIirajack1Oct 14, 20255.0We, (Ira and Armetta Jackson) purchased 18 SEER2 Carrier Performance 2 Stage 4 Ton Heat Pump. Our Project manager, salesman Michael King, along with Mary Volner, and our installers, Drew and Billy were excellent and very professional. We highly recommend this company.
Frequently Asked Questions About Payne Air Conditioning & Heating
What services does Payne Air Conditioning & Heating offer?
Payne Air Conditioning & Heating provides installation, maintenance, and repair for air conditioning and heating systems for residential and commercial properties.
Where is Payne Air Conditioning & Heating located?
It is located at 1048 East Oleander Street, Lakeland, FL 33801, USA.
What are the business hours of Payne Air Conditioning & Heating?
Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 8:00 AM to 5:00 PM, and closed on Sundays.
Does Payne Air Conditioning & Heating offer financing options?
Yes, they accept multiple payment options including financing, American Express, Visa, Mastercard, and cash.
Can I get an online estimate for HVAC services from Payne Air Conditioning & Heating?
Yes, the company offers online estimates for their services.
Which cities and areas does Payne Air Conditioning & Heating serve?
They serve multiple locations including Lakeland, Auburndale, Plant City, Bartow, Mulberry, Haines City, Winter Haven, and more in Florida.
What type of HVAC systems does Payne Air Conditioning & Heating repair?
They repair air conditioning, heating, furnaces, and provide indoor air quality solutions and programmable thermostat services.
What should I do if I want to visit Payne Air Conditioning & Heating and also want to check out nearby places?
You can visit Payne Air Conditioning & Heating located in Lakeland and explore nearby places such as FinishMaster, Inc. for paint supplies, The Oasis Fish and Coral Boutique if you're interested in aquatic pets, or enjoy a meal at Asian Breeze restaurant just nearby.
Are there nearby services that complement Payne Air Conditioning & Heating's offerings?
Yes, nearby contractors like Pre-Con Construction of Florida and ValuePro Remodeling & Maintenance offer related services that can complement HVAC installations or repairs.
How can I find Payne Air Conditioning & Heating if I'm using public transit or local landmarks?
Payne Air Conditioning & Heating is located near well-known spots such as LKQ FinishMaster and Global Produce Sales supermarket in Lakeland, which can serve as landmarks to help locate the business.