Liberty Septic Service

Reviews

• KJ

  Katie Jackson

  Oct 13, 2025
  1.0
  Really unhappy with this company. Our builder unfortunately went with them to have our system installed. Apparently the county requires routine inspections on these newer systems. Most companies will only work on the ones they installed themselves due to needing to be certified for different systems and so on. Long story short this company wants to hold us hostage and charge 50% more than what my neighbor pays. $600 a year for pretty much nothing when my neighbor pays just $400 Their house was built same time by same builder but they got lucky enough to be with a septic company who is reasonable and fair. Called to voice my concerns and way pretty much told not my problem by the girl who answers the phone. If you have the choice. Stay away from these guys.
• LM

  Larry McKinnon

  Sep 12, 2025
  5.0
  We recently had Liberty Plumbing and Septic service our home’s septic tank lift station, and I could not be more impressed with their professionalism and customer service. From start to finish, the entire experience was excellent. Jovanna, the Office Manager, went above and beyond to make scheduling smooth and stress-free. She was friendly, responsive, and kept us updated every step of the way. It’s rare to find someone so committed to customer care, and her attention to detail made all the difference. Glenn, the service tech, was equally outstanding. He arrived on time, explained everything clearly, and got the job done efficiently. His knowledge and professionalism gave us complete confidence that our system was in great hands. Liberty Plumbing and Septic has earned our trust with their outstanding team. Thanks to Jovanna and Glenn, we’ll be long-time customers and highly recommend them to anyone in need of reliable septic and plumbing services!
• VV

  VICTORIA

  Jul 16, 2020
  1.0
  We manage alot of properties. We called, they came out. The tech, Dawson came out to the property & directly spoke with me over the phone to get permission to start the process. I said How much will it be? Dawson responded $350.00 for a P-trap extension & pop up assembly. I responded, that seems like an excessive price for what needs to be done. He said "I can call my manager & double check." I said that would be great. We got off the phone & another representative from our company was waiting at the home so he was able to have access. The other representative is on hold on my other cell phone while I speak with Dawson. This guy Dawson gets in his car & drives off. HE NEVER SAID ANYTHING! Like did you speak with the manager? Was that the correct price or the wrong price?! We have no idea because he just quietly got in his car & drove away. VERY UNPROFESSIONAL. We would never recommend this company. This young kid should be held responsible for pulling a stunt like that. You all have a brand to protect & that type of behavior from DAWSON is horrible. This is probably why this company has 3.9 stars.

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