1-Tom-Plumber Lakeland

5.0
362 reviews

About

PlumberEmergency PlumbersBackflow PreventionDrainage ServiceGrease TrapsLeak Detection ServiceSewer & Drain CleaningWater Heater Service

Location

1-Tom-Plumber Lakeland
5715 Ross Creek Rd, Lakeland, FL
33810, United States

Hours

Reviews

5.0
362 reviews
5 stars
356
4 stars
2
3 stars
1
2 stars
0
1 star
3

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, friendliness, and thoroughness during service calls.

Responsiveness

Customers appreciated the quick response times, especially during emergencies, with many technicians arriving promptly.

Customer Service

Overall, customer service was highly rated, with many reviews highlighting the technicians' willingness to explain issues and solutions clearly.

Quality of Work

Most reviews praised the quality of work performed, with many customers expressing satisfaction with the repairs and maintenance done.

Pricing

Customers found the pricing to be reasonable and fair, especially in comparison to quotes from other companies.
  • LB
    Lisa Benton
    3 days ago
    5.0
    AUSTIN came out and took care of our leak very professional and knowledgeable I even mentioned to him I randomly picked out a company and I am very pleased with the service I received Thank you again Austin
  • AD
    Austin Davis
    3 days ago
    5.0
    Austin did an amazing job! He came out after dark to respond to our water leak and got us working overnight, then came back the next morning and finished the job. Well done!
  • BL
    Bri Luna
    Jan 2, 2026
    5.0
    Found the leak in no time! Would most definitely recommend this company! If there was a 10 star, i would rate them that!
  • CR
    Chasidy Raschke
    Dec 14, 2025
    5.0
    We called 1 Tom Plumber in a time of crisis and they did not disappoint! My former employer (a local podiatry office) had used them many times with great experiences, so they were our first call when we ran into our own plumbing issue as homeowners. Even at 9 PM on a Saturday night, they answered right away. Our technician, Vinny Bradford, called shortly after, arrived promptly, and was incredibly friendly and professional. He quickly diagnosed the issue and put our minds at ease during a stressful situation. We will absolutely use 1 Tom Plumber again for any future plumbing needs!
  • MG
    M Garcia
    Dec 9, 2025
    1.0
    Called this company to do a back flow test.was given quote and when they came it was not near what I was quoted. After back flow was tested they send receipt via email all look good. Following week inspection day no tag of job done I all back n asked why was there no tag in place. So They sent a worker to place tag so what did he do another backflow test why . now we have an issue the company worker left n did not repair the back flow guys BEWARE WHO YOU HIRE I LOST MY MONEY. Will not recommend or ever use them .job was not done. Unhappy customer