EDS Air Conditioning & Plumbing

Reviews

• TL

  Tina Langer

  1 day ago
  5.0
  Very professional. On time Very satisfied with the service.
• GD

  Georgiana Dambra

  5 days ago
  5.0
  Always come on time give honest evaluation
• SW

  Steven Waldman

  6 days ago
  5.0
  All good. Signed up for quarterly service
• AH

  A H

  Feb 27, 2026
  1.0
  Confirmed a $132 flat-rate diagnostic twice before booking. Made it clear I did not want variable or hourly billing. Technician (Juan) arrived, performed a basic check, then said the unit would need to be uninstalled to properly diagnose it. While in my home, he called his manager, Sean. Suddenly the flat rate no longer applied and they wanted to switch to hourly billing. That was never disclosed upfront. A flat diagnostic fee should cover whatever steps are reasonably required to diagnose the issue. Changing the pricing structure after arrival is not acceptable. When I questioned it, instead of honoring the agreed $132 fee, Sean instructed the technician to leave and refused to charge me at all. I even told him I was willing to pay the originally agreed amount. He declined and ended the visit. Invoice shows $0 charged — but that’s not the point. The issue is transparency and consistency. The pricing changed mid-visit. Left with no diagnosis, no solution, and a very poor impression. Proceed carefully if you are expecting a true flat-rate service call.
• TS

  Tony Scolieri

  Feb 26, 2026
  5.0
  In today’s plumbing world when companies charge ever time they move a truck, EDS stands out for making a call at no charge to check on a hot water tank installed almost a year ago and make a temperature adjustment for our comfort and request.

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