Business Details
About
Air Conditioning ContractorEmergency PlumbersPlumberHVAC Contractor
Iceberg Home Services is a family-owned HVAC and plumbing company in Florida. We have over 70 years of experience in residential and commercial services in Polk County and surrounding areas. Every day, our team strives to provide our customers with the best product, workmanship, and customer service possible.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceNot available
- Wheelchair accessible restroomNot available
Location
Hours
Reviews
4.9
292 reviews
5 stars
281
4 stars
7
3 stars0
2 stars2
1 star2
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Customer Service
Many customers praised the friendly and helpful nature of the staff, highlighting their willingness to explain issues and provide options.
Response Time
The business received positive feedback for quick response times, especially during emergencies.
Quality of Work
Customers reported high satisfaction with the quality of repairs and installations, often noting thoroughness and attention to detail.
Pricing Concerns
Some customers expressed concerns about pricing, feeling that certain services were expensive compared to competitors.
- TOTaylor O'Byrne2 days ago5.0Josue and Yandel were fantastic and did a great job installing my new AC unit! They were kind and very professional.
- KWKelsey WyrosdickNov 14, 20255.0One thing I do like about Iceberg Home Services Is the communication. From the time you call to set up an appointment, they send you a detailed text message with all of your technician’s information & experience including a picture of your technician. I also like that they try to keep you with the same Technician. I believe that’s important because it keeps them familiar with your property & AC unit. I have found that sometimes its difficult to explain the exact issue or what maybe going on, but if the technician is already familiar with your unit then it’s a lot easier for them to find the problem. Our technician Jorge is always in a great mood & gets right to work no time wasted & we appreciate that. He also lets us know when he has arrived & informs us he’ll call shortly with the diagnosis. Just like the company he has always had good communication with us about any questions or concerns we may have. The only downside that I have come across is there has now been two separate times that I have found a quote for work on our unit for almost 1/2 the price & for us that is important. However I will still always support a small business first if I can. Thank You Iceberg & Jorge
- CRClinton RobbinsNov 10, 20252.0I had a good meeting with Chris concerning my backflow preventer problem. The only issue I have is talking to my neighbor who had his replaced last year for 200 dollars and also talking to other contractors who quoted 400 dollars. I feel that 760 dollars is price gouging!!
- JSJean SlonakerNov 5, 20255.0Bailey came out and tackled a real monster with great success. Personable, efficient and totally knowledgeable I couldn’t have asked for more. 5 stars are not really enough ! Thanks!!
- MMmissyNov 1, 20255.0My toilet has been giving issues for quite some time. Kevin Clergg came in and fixed the issue that has been driving me crazy for the past month. I appreciate his expertise and his recommendation to ensure this does not happen again.
Frequently Asked Questions About Iceberg Home Services LW
What services does Iceberg Home Services LW provide?
Iceberg Home Services LW offers HVAC and plumbing services for residential and commercial customers in Florida.
Where is Iceberg Home Services LW located?
The business is located at 100 W Stuart Ave, Suite 306, Lake Wales, FL 33853.
What are the operating hours of Iceberg Home Services LW?
Iceberg Home Services LW operates 24 hours a day, 7 days a week.
Does Iceberg Home Services LW require appointments?
Yes, appointments are required for service.
What brands does Iceberg Home Services LW work with?
They work with Carrier brand products.
Which counties are served by Iceberg Home Services LW?
They serve Polk County and surrounding areas including Hillsborough, Lake, Orange, and Osceola Counties in Florida.
Does Iceberg Home Services LW offer onsite services?
Yes, onsite services are available.
What languages are supported by Iceberg Home Services LW?
They provide services in English and Spanish.
Can I visit Iceberg Home Services LW before or after visiting the Historic Walesbilt Hotel?
Yes, Iceberg Home Services LW is near the Historic Walesbilt Hotel, making it convenient to visit both locations during your trip to Lake Wales.
How can nearby places like Dan's Cafe and Lake Wales Liquors enhance my visit to Iceberg Home Services LW?
Dan's Cafe and Lake Wales Liquors are nearby establishments where you can enjoy a meal or beverages before or after your visit to Iceberg Home Services LW.
Are there any nearby professional services close to Iceberg Home Services LW I might find useful?
Yes, nearby professional services include Peterson & Myers PA (legal services), Rosa Irizarry Immigration Law Office, and Law Offices of AM Stuckey for legal assistance, as well as financial advisors like Violeta B Salud and Associates and Pat Cain - Raymond James.