David received consistent praise for his professionalism, knowledge, and friendly demeanor, with many customers expressing a strong preference for his service.
Customer Service
Overall, customers appreciated the prompt and thorough service, with many highlighting the informative nature of the technicians.
Company Reliability
ICE Cooling was noted for its quick response times and reliability, although there were some complaints regarding customer service follow-up and handling of negative feedback.
Mixed Experiences
While many reviews were positive, there were a few negative experiences reported, particularly regarding service quality and communication issues.
KP
Kimi Pravata
3 days ago
5.0
I have used this company for many years.Always on time, courteous and professional.
JJ
Jasmine
6 days ago
5.0
The gentleman (David) who came to check out our central AC unit was so very nice, professional and honest in which we greatly appreciated. Our experience was well beyond 5 stars with him and would definitely recommend him to everyone who needs repairs or maintenance done.
AA
Alesha
Dec 23, 2025
5.0
Our tech David was absolutely amazing! Very knowledgeable, friendly and respectful. I would 100% recommend.
JS
James Sharkey
Dec 23, 2025
5.0
David came for routine service and as always he was pleasant and professional. We are always happy with his service and his work ethic.
IR
Isaiah Richardson
Dec 16, 2025
5.0
David M is the best thing going at ICE COOLING super honest easy going individual! Explains everything in detail not a fast talking salesman💯 he isn’t just my technician he’s family now 💪🏾🤞🏾
Frequently Asked Questions About I.C.E. Cooling, Inc.
Where is I.C.E. Cooling, Inc. located?
I.C.E. Cooling, Inc. is located at 1101 Miranda Lane ste 131, Kissimmee, FL 34741, USA.
What services does I.C.E. Cooling, Inc. offer?
They offer A/C installation, repair, and maintenance services in the greater Orlando and Kissimmee areas.
What are the operating hours of I.C.E. Cooling, Inc.?
The business operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Which payment methods does I.C.E. Cooling, Inc. accept?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, Visa, and Zelle.
In which areas does I.C.E. Cooling, Inc. provide service?
They serve Kissimmee, Orlando, St. Cloud, Poinciana, Celebration, Hunters Creek, Harmony in St. Cloud, and the Lake Nona Region in Orlando, FL.
How can customers contact I.C.E. Cooling, Inc. by phone or email?
Customers can call +1 407-490-2490 or +1 407-204-9299, or email customerservice@icecoolingorlando.com.
Is I.C.E. Cooling, Inc. active on social media?
Yes, they have a Facebook page at https://www.facebook.com/407480665944730.
Are there any real estate services near I.C.E. Cooling, Inc. that customers might find useful?
Yes, nearby real estate agents like Adriana Cornejo, Realtor en Orlando, Geoffrey Lopez, and Chas Barboza Radius Realty Group offer services that might interest customers involved in property matters.
What professional services are located near I.C.E. Cooling, Inc. for customer convenience?
Nearby professional services include Changing Latitudes Property Management for property management and The Umansky Law Firm for legal assistance.
What other home-related services can customers find close to I.C.E. Cooling, Inc.?
Customers can find home cleaning and pressure washing services like Pressure Washing Kissimmee and plumbing services from ASAP Service Plumbing nearby.