Technicians consistently demonstrated professionalism, courtesy, and knowledge, with many customers praising their thoroughness and ability to explain issues clearly.
Customer Service
Overall, customers reported positive experiences with technicians, particularly David, who was noted for his friendly demeanor and willingness to help.
Response Time
The company was frequently commended for quick response times, especially in emergency situations.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding service quality and customer support, indicating inconsistency in service delivery.
MB
Mary Bui
Feb 13, 2026
5.0
Robert Cuevas was the technician that performed our AC tuneup. He was very courteous, professional and very very knowledgeable. He diagnosed the issue with our AC unit and informed us of what we can expect for the future with our AC unit. Luckily we are ok for the moment and know who to contact when issue arises. Thank you Robert and I.C. E. Cooling Inc for the great service!
VA
Victor Arroyo
Jan 9, 2026
5.0
Tremendo servicio y sus técnicos
KP
Kimi Pravata
Jan 8, 2026
5.0
I have used this company for many years.Always on time, courteous and professional.
JJ
Jasmine
Jan 5, 2026
5.0
The gentleman (David) who came to check out our central AC unit was so very nice, professional and honest in which we greatly appreciated. Our experience was well beyond 5 stars with him and would definitely recommend him to everyone who needs repairs or maintenance done.
JS
James Sharkey
Dec 23, 2025
5.0
David came for routine service and as always he was pleasant and professional. We are always happy with his service and his work ethic.
Frequently Asked Questions About I.C.E. Cooling, Inc.
Where is I.C.E. Cooling, Inc. located?
I.C.E. Cooling, Inc. is located at 1101 Miranda Lane ste 131, Kissimmee, FL 34741, USA.
What services does I.C.E. Cooling, Inc. offer?
They offer A/C installation, repair, and maintenance services in the greater Orlando and Kissimmee areas.
What are the operating hours of I.C.E. Cooling, Inc.?
The business operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Which payment methods does I.C.E. Cooling, Inc. accept?
They accept American Express, Cash, Check, Discover, Financing, Mastercard, Visa, and Zelle.
In which areas does I.C.E. Cooling, Inc. provide service?
They serve Kissimmee, Orlando, St. Cloud, Poinciana, Celebration, Hunters Creek, Harmony in St. Cloud, and the Lake Nona Region in Orlando, FL.
How can customers contact I.C.E. Cooling, Inc. by phone or email?
Customers can call +1 407-490-2490 or +1 407-204-9299, or email customerservice@icecoolingorlando.com.
Is I.C.E. Cooling, Inc. active on social media?
Yes, they have a Facebook page at https://www.facebook.com/407480665944730.
Are there any real estate services near I.C.E. Cooling, Inc. that customers might find useful?
Yes, nearby real estate agents like Adriana Cornejo, Realtor en Orlando, Geoffrey Lopez, and Chas Barboza Radius Realty Group offer services that might interest customers involved in property matters.
What professional services are located near I.C.E. Cooling, Inc. for customer convenience?
Nearby professional services include Changing Latitudes Property Management for property management and The Umansky Law Firm for legal assistance.
What other home-related services can customers find close to I.C.E. Cooling, Inc.?
Customers can find home cleaning and pressure washing services like Pressure Washing Kissimmee and plumbing services from ASAP Service Plumbing nearby.
Brand Certified Facts from I.C.E. Cooling, Inc.
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Certified February 22, 2026Yext Knowledge Graph
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