Totally Hooked Plumbing & Drains

Reviews

• WW

  Wes Williams

  3 days ago
  5.0
  Sean and Ashton came through and replaced my old cast iron so quickly it was awesome! They were super helpful and explained everything thoroughly. They did great work, cleaned up so nicely, and were so respectful! 10/10 would recommend!
• LS

  Lisa Skinner

  5 days ago
  5.0
  Woke up in a panic with a backed up main sewer line. Colin showed up and solved our problem quickly and efficiently. He explained everything in detail, let us see what he was doing and solved the issue in very little time. He was polite, professional and exceeded our expectations. I highly recommend Totally Hooked Plumbing & Drains and was shocked at how affordable it was for same-day service. Thanks, Colin!
• CB

  Celeste Barnett

  Apr 2, 2026
  5.0
  I had a great experience with Dewey and Colin, who came out to do an estimate on my toilet. They were incredibly kind, professional, and easy to talk to from start to finish. They took the time to explain everything clearly and made sure I understood my options without any pressure. The price they quoted was very fair, especially considering the quality of service and their honesty. It’s not always easy to find people who are both knowledgeable and genuinely respectful, but they really stood out. I would absolutely recommend them—10/10 experience!
• SS

  S

  Apr 2, 2026
  1.0
  I Was charged $1125 for a shower valve replacement only that was leaking by the plumber. And I fixed the drywall myself and .. I should have called around and or read reviews. This company is not honest IMO. They are Totally Crooked. Update: I called to get and itemized bill invoice on saturday 4/4/ 26 and Alex said she would send it to the manager to send to me on Monday 4/6. Monday comes around and I call after not receiving any email and Alex transfers me to Aubrey who states they do no give itemized bills and she would have to get authorization from the owner to send me an itemized invoice of labor and parts used. The plumber Drake changed ONLY the valve behind the wall, the shower handle, 2 one foot pvc pipes l, 2 elbow connectors and 3 straight connectors maybe. He did not change the shower head or shower tub faucet which was leaking after I turned the water back on. He said he didnt have it and I could buy it from Homedepot. Read reviews before using them and ask for itemized bill before a job.
• MP

  Matt Peterson

  Mar 30, 2026
  5.0
  Anthony was an all star. Explained everything perfectly. Didn’t try to up charge or pressure into future decisions. No other company I’ve worked with has ever been that kind and gracious. We will be using Anthony and rest of company for all plumbing needs moving forward. Oh yeah and they even came out for same day service without an up charge. Could not be any more pleased.

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