Business Details
About
Plumber
"At Totally Hooked Plumbing, our affection for our city and its people is the cornerstone of our plumbing company. It extends beyond the services we offer; it’s about being an active, caring member of our community. We’re not just a team of plumbers—we’re your neighbors, dedicated to providing exceptional sewer repair, drain clearing, and a multitude of plumbing services with a personal touch. Every cleared drain and repaired sewer line reflects our commitment to enhancing the lives of Jacksonville residents. Our mission is simple: to offer impeccable service and to make life easier for you, and our community. At Totally Hooked, we promise to deliver not just solutions for your plumbing needs but to do so with the care and excellence."
Location
Totally Hooked Plumbing & Drains
5860 Old Timuquana Rd Suite 3/4, Jacksonville, FL
32210, United States
Hours
Reviews
5.0
697 reviews
5 stars
690
4 stars1
3 stars2
2 stars2
1 star2
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians consistently demonstrated professionalism, arriving on time and providing thorough explanations of the work performed.
Customer Service
Customers praised the friendly and helpful nature of the staff, highlighting their willingness to answer questions and provide options.
Efficiency
Many reviews noted the quick response times and efficient service, often completing jobs in a timely manner.
Quality of Work
Overall, customers expressed satisfaction with the quality of repairs and installations, often mentioning the technicians' expertise.
Affordability
Several customers commented on fair pricing and the value received for the services provided.
- NGNiki Golden1 day ago5.0Bill was absolutely the light at the end of our tunnel. We have had one really rough year and it topped off with our pump being inop and our tank overflowing into our yard. Bill was out to our house quickly and fixed our issue and had us up and running in no time. We will forever be thankful for what Bill and TotallyHooked has done for us. By far the best company to deal with and we recommend them to anyone who has septic issues! Thank you again for everything!
- ESElaine Silliman2 days ago5.0Responsive professional service from Jarrett to assess why a cold water faucet produced undrinkable water. Although he could not diagnose the specific reason, Jarrett offered reasonable alternatives. We will happily use this plumbing service when needed.
- RJRyan Jones3 days ago5.0Had family over at my house and plumbing decided to act up. Called totally hooked Ms Audrey sent Mr Jarret came to save the day! He was professional, courteous, and highly efficient. Not only did he solve the immediate issue, but with his camera he found another issue I didn’t even know about. He had a remedy in mind right away and I will be following his advice to prevent further issues and solving my underlying issue. I HIGHLY recommend using totally hooked plumbing to anyone who wants a professional job don’t fight and peace of mind (along with a video record) showing you the problem is truly fixed. Thanks Mr. Jarrett for saving my evening!!!
- GLGiono LuckNov 6, 20255.0Our 40 year old septic tank and drain field finally bit the dust and needed to be replaced. I mean, we had toilets overflowing, water coming up in bath tubs mixed with fecal matter, couldn't do laundry, do dishes or take showers. Totally Hooked Plumbing team showed up and did an outstanding job fixing the issue. I couldn't be more pleased. Special thanks to the lead technician Bill who went out of his way to take care of the situation. I totally see the reason for all the five stars reviews!
- AHAM HollowayOct 30, 20255.0We discovered a water leak Tuesday evening and had to shut off the water to the house. Cayden, in the office, scheduled a technician for the same afternoon. Jarrett gave us 30 minutes of his arrival. He, along with his support team, asked thoughtful questions as they searched for the cause. As the hour grew late, we made a plan for the next day. Mark arrived and was able to replicate the leak issue. The culprit was the dishwasher drain. We were very impressed with the perseverance and thoroughness Mark and Jarrett demonstrated in resolving the issue. They also made time to install a water filter for us. Each interaction with all staff was professional and customer-oriented.
Frequently Asked Questions About Totally Hooked Plumbing & Drains
What services does Totally Hooked Plumbing & Drains offer?
Totally Hooked Plumbing & Drains provides sewer repair, drain clearing, and a variety of plumbing services with a focus on personalized care.
What are the business hours for Totally Hooked Plumbing & Drains?
They are open Monday through Friday from 7:00 AM to 5:00 PM, and Saturday from 7:00 AM to 3:00 PM. The business is closed on Sundays.
Where is Totally Hooked Plumbing & Drains located?
The business is located at 5860 Old Timuquana Rd Suite 3/4, Jacksonville, FL 32210, USA.
How can customers contact Totally Hooked Plumbing & Drains?
Customers can contact them by phone at +1 904-312-7850 or visit their website at https://www.totallyhookedplumbing.com/.
When was Totally Hooked Plumbing & Drains established?
Totally Hooked Plumbing & Drains was established in 2024.
Which nearby automotive services can I visit before or after my plumbing appointment?
You can visit Rowdy's Plastidip Services for auto customization and Qualitees Auto Care Specialists for auto repair and tire services, both located near Totally Hooked Plumbing & Drains.
Are there any nearby home improvement stores near Totally Hooked Plumbing & Drains?
Yes, Universal Design Solutions and Sergeant Seamless are nearby, offering home improvement, roofing, and gutter services.
What local places of worship are near Totally Hooked Plumbing & Drains?
Nearby religious organizations include Prince of Peace Charismatic Episcopal Church, Providence Christian Fellowship Church, Resurgence Church, and God Faith Ministries.
Can I find pet grooming services near Totally Hooked Plumbing & Drains?
Yes, there are pet grooming and pet store options nearby such as Amazing Animals Grooming and Pet Store and A Hairy Situation Pet Grooming.
What medical facilities are close to Totally Hooked Plumbing & Drains?
Nearby medical services include Millennium Physician Group, EBM Internal Medicine Inc, Ase Telehealth Inc, The Magnolia Medical Group, North Florida Pain Center, Ortega Dental, and Dr. Broc Flores.