Welcome home to Seasons at Asher’s Landing. Conveniently located near downtown Jacksonville, this impressive community boasts close proximity to popular shopping, dining and entertainment venues, including Daily’s Place and TIAA Bank Field. Residents will appreciate an array of inspired floor plans from our sought-after Seasons™ Collection, each with hundreds of opportunities for personalization. Discover your dream home—and make it your own with exciting structural and design options—today!
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Seasons at Asher's Landing by Richmond American Homes
refusing to fix standing water as agreed preclosing, went from claiming they would fix it to all the excuses possible now without resolving the issue. purchased a new home and i cant use my back yard because its nothing but mud
stay away do not buy a house or believe anything they tell you prior to closing.
they went from oh we will fix it prior to closing
and now after closing they are telling me to refer to the warranty, 48 hours for property to drain. when the water just stands and does not drain in any direction because they didn't properly grade the neighborhood
GM
Greg Mirz
Aug 10, 2025
1.0
2 months and the builder has yet to resolve issue, continues to make false claims and statement to avoid the underlying issue. Right now my brand new house is surrounded by piles of soil and dead sod.
I am writing to warn potential homebuyers about my experience with this builder. My new home has a severe drainage problem that has made my backyard unusable. Despite multiple pre-closure agreements and inspections highlighting the need for proper grading, the builder has consistently refused to fix the issue.
The problem started with standing water and mud in the backyard after it rained. Grant, the builder's representative responsible for repairs, initially promised to fix the problem. However, after several weeks of delays, he changed his position and now claims that standing water is "normal because it rained."
I was told the issue was related to irrigation, but after speaking with the irrigation company directly, they confirmed the problem is the builder's fault due to improper grading.
This builder has failed to honor our agreements and has shown a complete lack of accountability. Their representative has provided false claims instead of addressing the core problem. I strongly advise against purchasing a home from this builder. They are incompetent, and the continuous refusal to resolve this issue is a constant headache.
Frequently Asked Questions About Seasons at Asher's Landing by Richmond American Homes
How much do homes cost?
If you’re in the neighborhood, stop by and a sales associate will be happy to walk you through the options! If you’d rather check online, visit the community’s page https://www.richmondamerican.com/Florida/Jacksonville-new-homes/Jacksonville/Seasons-at-Asher's-Landing and select the “Homes and plans” option from the menu. There, you’ll be able to see homes, floor plans, photos, pricing, move-in availability, bedroom and bathroom counts, and more! You’re also welcome to reach out to our New Home Specialists at 888.500.7060 for one-on-one home search help.
Can Richmond American finance my home?
No, but many buyers choose to finance their new homes through Richmond American’s affiliated lender, HomeAmerican Mortgage Corporation (HMC). Because HMC works with Richmond American homebuyers every day, their loan team already has much of the information needed to streamline your financing experience. You may even be able to take advantage of special offers that are exclusively for Richmond American buyers financing through HMC!
HMC’s licensing information is NMLS Unique Identifier #130676; NMLS Consumer Access website: http://www.nmlsconsumeraccess.org; 866.400.7126. You can learn more about them (and pre-apply!) at HomeAmericanMortgage.com.
Does Richmond American Homes offer homeowners insurance?
No, but their affiliate, American Home Insurance Agency (AHI) serves a full range of insurance needs, from homeowners insurance to auto and life insurance, umbrella policies, RV/boat insurance and more. Insuring your Richmond American home with AHI is easy, since they often have the details they’ll need to research and quote you the right coverage. Learn more about them at AmericanHomeInsurance.com.
Do I need an appointment to tour model homes?
Walk-ins are welcome at most communities during our regular business hours, but an appointment may streamline your experience at peak times (especially weekends). You can reach out to our Homebuyer Resource Center at 888.500.7060 to book a visit or select the “Request a Tour” link on the community’s page on RichmondAmerican.com.
Can I tour models remotely?
Yes! We understand that buyers may be relocating from out of town or have limited time for touring during business hours, so we’re happy to schedule video appointments with a sales associate. Just reach out to our Homebuyer Resource Center at 888.500.7060 and let them know what you need!
Where can I view more customer reviews for Richmond American?
You can browse reviews from verified homebuyers at RAHom.es/TrustBuilder. Filter by your region to see comments by people in your area.
Do Richmond American homes have a homebuilder warranty?
Richmond American homeowners can submit a warranty work request online at RichmondAmerican.com/Warranty. Typical response time is two business days for non-emergency services.
Does Richmond American have any special offers at this community?
Check out RAHom.es/OffersToday to see how you can save on a new home or talk to a new Home Specialist at 888.500.7060 to get the latest info!
Does Richmond American give military discounts?
We’re grateful to the men and women of our Armed Services and proud to help them achieve the American Dream of homeownership. Ask your on-site sales associate about special offers for active-duty service members, veterans and their families. You can also download our free guide for military homebuyers at RAHom.es/Military.
Can I personalize a new home from Richmond American?
That depends! Quick move-in homes that are already complete (or nearly ready) don’t typically have that option, but you may find homes in the earlier stages of construction that provide more control over some fixtures and finishes. Ask a sales associate about the possibilities open to you at this community or reach out to our Homebuyer Resource Center to find out where you can find these homes: 888.500.7060.
Will this community have an HOA?
Ask your sales associate for info on the community’s HOA status and fees or call 888.500.7060 to speak with a New Home Specialist. They can get you the info you’re looking for.
What brands are used in a Richmond American home?
Products vary by home, but preferred vendors include GE® appliances, Sherwin-Williams® paint, Delta® faucets, Kichler® lighting, Emser Tile®, Mohawk® flooring, Kwikset® door hardware, Cosentino® countertops, and Goodman® HVAC systems.
Are Richmond American homes sustainably built?
Energy efficiency, sustainability, indoor air quality and water conservation are all priorities in Richmond American home design. We believe you deserve a home that is better for both your wallet and the planet. Ask your sales associate about the specific energy-saving features built into the homes you’re touring and check out our website to learn more: RichmondAmerican.com/Energy
How does Richmond American Homes measure energy efficiency?
Richmond American Homes uses the RESNET® HERS® Index to describe homes’ energy efficiency. Learn more about this rating system at RichmondAmerican.com/Energy
Is Richmond American a custom home builder?
No. Richmond American builds a variety of home designs at their communities located across the country. They don’t offer custom or in-fill construction services for individuals at this time.
Does Richmond American rent homes?
No. Richmond American builds new homes for sale to owner occupants. We don’t have rental home offerings.
How does Richmond American handle warranty work?
Richmond American homeowners can submit a warranty work request online at RichmondAmerican.com/Warranty. Typical response time is two business days for non-emergency services.
How can I find out the price of homes at Seasons at Asher’s Landing?
You can stop by the community to speak with a sales associate or visit the community’s page online and select 'Homes and plans' to see details like pricing and floor plans. You can also call 888.500.7060 for personalized assistance.
Does Richmond American offer financing options for homes at Seasons at Asher’s Landing?
Richmond American does not finance homes directly, but buyers often use their affiliated lender, HomeAmerican Mortgage Corporation, which offers streamlined loan processing and exclusive offers to Richmond American buyers.
Can I tour model homes at Seasons at Asher’s Landing without an appointment?
Walk-ins are welcome during regular business hours, but making an appointment can improve your visit, especially on weekends. Appointments can be booked by calling 888.500.7060 or through the community’s website.
Is it possible to tour model homes at Seasons at Asher’s Landing remotely?
Yes, video tours can be scheduled for buyers relocating from out of town or with limited time. Contact the Homebuyer Resource Center at 888.500.7060 to arrange a virtual appointment.
Are there options to personalize a new home at Seasons at Asher’s Landing?
Yes, personalization depends on the stage of home construction. Earlier-stage homes allow more customization of fixtures and finishes. Check with a sales associate or call 888.500.7060 for details.
What are the business hours for the Seasons at Asher’s Landing community office?
The community is open Monday through Thursday from 9:30 AM to 5:30 PM, Friday from 12:00 PM to 5:30 PM, Saturday from 9:30 AM to 5:30 PM, and Sunday from 10:30 AM to 5:30 PM.
What nearby places can I visit around Seasons at Asher’s Landing?
Nearby you can visit Christ is the Way Community Church, The Morse Avenue Nursery, and Daily Stop convenience store, which offer religious services, gardening supplies, and fuel or groceries respectively, providing useful options before or after visiting the community.
How can nearby storage facilities help new residents at Seasons at Asher’s Landing?
Facilities like Clearhome Self Storage and Stop-N-Go Storage nearby provide convenient options for residents needing extra space for belongings, making moving and organizing easier when transitioning into a new home.
Are there any nearby recreational or community activities near Seasons at Asher’s Landing?
Yes, residents can enjoy Pals And Paws Agility Field for dog training and sports activities, as well as local churches like Jacksonville Heights Baptist Church and River City Community Church for community engagement.
Who can I contact for insurance after purchasing a home from Richmond American?
American Home Insurance Agency, an affiliate of Richmond American, offers homeowners insurance along with other insurance types. They can provide quotes easily as they often have relevant home details.