Seasons at Asher's Landing by Richmond American Homes

Reviews

• CH

  Christopher Hart

  Aug 11, 2025
  1.0
  They need to work on customer service
• FF

  firebeats firebeats

  Aug 11, 2025
  1.0
  HOA sucks so much I can't even believe it
• UO

  unknown one

  Aug 11, 2025
  1.0
  stay away builder is incompetent
• GM

  Grigoriy Mirzoyev

  Aug 11, 2025
  1.0
  refusing to fix standing water as agreed preclosing, went from claiming they would fix it to all the excuses possible now without resolving the issue. purchased a new home and i cant use my back yard because its nothing but mud stay away do not buy a house or believe anything they tell you prior to closing. they went from oh we will fix it prior to closing and now after closing they are telling me to refer to the warranty, 48 hours for property to drain. when the water just stands and does not drain in any direction because they didn't properly grade the neighborhood
• GM

  Greg Mirz

  Aug 10, 2025
  1.0
  2 months and the builder has yet to resolve issue, continues to make false claims and statement to avoid the underlying issue. Right now my brand new house is surrounded by piles of soil and dead sod. I am writing to warn potential homebuyers about my experience with this builder. My new home has a severe drainage problem that has made my backyard unusable. Despite multiple pre-closure agreements and inspections highlighting the need for proper grading, the builder has consistently refused to fix the issue. The problem started with standing water and mud in the backyard after it rained. Grant, the builder's representative responsible for repairs, initially promised to fix the problem. However, after several weeks of delays, he changed his position and now claims that standing water is "normal because it rained." I was told the issue was related to irrigation, but after speaking with the irrigation company directly, they confirmed the problem is the builder's fault due to improper grading. Update, came to fix my crooked shower door that wasn’t closing leaking, so they sent some kid who literally beat the shower in like a brainless zombie. Ruined the aluminum vent the screw. Ironically he closed it and told me to leave it closed for the glue to dry come to find out the guy was an utter idiot. I am attaching pictures. Stay away from this builder their incompetence is astonishing. They also concreted in a crushed pipe trying to cover it up. I am beyond frustrated w the level of incompetence and impunity these warranty reps carry themselves. I have missed over ten days of work and still counting. Broken water heater 2 months now, crushed pipe 2 months because they attempted to conceal it w concrete after the slab around the pipe broke because of poor foundation and standing water they stated would be fixed pre closure and took them 4 months and legal demand letters had to go out before warranty reps did anything. These are lemon houses! And everything will need to be repaired. This builder has failed to honor our agreements and has shown a complete lack of accountability. Their representative has provided false claims instead of addressing the core problem. I strongly advise against purchasing a home from this builder. They are incompetent, and the continuous refusal to resolve this issue is a constant headache.

Frequently Asked Questions About Seasons at Asher's Landing by Richmond American Homes