Renuity Home Improvement of Jacksonville

Reviews

• JB

  John Boyd

  Mar 15, 2026
  5.0
  Mike Post arrived on time and gave a great presentation of the products. He was very informative and made the visit so pleasant that we decided to have his company install the windows. He has a lovely personality and is a joy to talk to.
• MC

  Margaret Caldwell

  Mar 12, 2026
  5.0
  Michael Post had a good experience, very respectful explanation was good and didn’t mind repeating . Had a very nice visit.
• SR

  Shannon Robeson

  Mar 3, 2026
  5.0
  We have used Renuity Home Improvement (formerly FHIA) five different times, and every experience has been excellent. They replaced the windows in our previous two homes, completed our parents’ two homes, and now that we’ve moved, we’re using them again. We specifically request regional sales representative Mike Post out of Jacksonville, Florida. He understands that we prefer a straightforward approach—no fluff, just clear answers and honest guidance. He consistently takes the time to address all of our questions thoroughly, and he has even made special trips outside of his sales area at our request in North Florida. The installation team also deserves recognition. They are always friendly, professional, and respectful of our home. We have never experienced any issues with installation, and the workmanship has been consistent. The windows themselves are energy efficient and have noticeably lowered our power bills. They are easy to clean and give our home a fresh, clean look both inside and out. Our newest product is to replace 1960’s cranks. The lifetime transferable warranty is great. Should anything happen I like that I can call should anything happen and talk to a real person. We recommend them to anyone considering window replacement. They have been around for years. Another trust point for us.
• BD

  B D

  Feb 17, 2026
  5.0
  Mike Post was amazing, answered all our questions and addressed all our concerns.. very knowledgeable. He did a wonderful job. Thank you so much for being patient with my parents.
• RC

  Rebecca Carreon

  Feb 13, 2026
  5.0
  We began our cabinet refacing and pantry installation in October 2025 with Renuity, formerly known as FHIA Remodeling - Jacksonville. Dan, our sales representative, was wonderful to work with. He truly listened, was not pushy, and made us feel heard throughout the process. There were several ordering errors during installation. The wrong pantry size was delivered instead of the custom 36-inch cabinet we discussed. The pantry doors were first the wrong style, then the wrong height, and some cabinet doors were too tight fitting. This resulted in four separate installation visits to fully correct everything. While that was frustrating, Chris, the field manager, was present each time. He communicated clearly, acknowledged our concerns, and stayed committed to making it right. The installers were skilled and professional, and the final product is beautiful. The added pull-out drawers to compensate us were appreciated. Despite the setbacks, the team stood behind their work. Chris exemplified accountability and customer care, and his leadership is the reason this project finished on a high note.

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