Business Details
About
Air Conditioning ContractorGenerator Service & RepairAir Quality ConsultantHVAC ContractorAir Duct Cleaning Service
Reliable Ducts Heating and Cooling is a family owned and operated heating and air conditioning company serving all of North Florida. Its owners have been Jacksonville Residents for over 50 years and owned home service businesses for over 15 years. Our sister company, Sunshine State Plumbing has been providing residential and multifamily plumbing services since 2003 all over the southeast USA.
Details
- Requires appointmentAvailable
Location
Reliable Ducts Heating & Cooling
6545 Trade Center Dr, Jacksonville, FL
32254, United States
Hours
Reviews
4.9
756 reviews
5 stars
722
4 stars
15
3 stars3
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, knowledgeable, and professional, providing thorough explanations and addressing customer concerns.
Technical Expertise
Many reviews highlight the technicians' ability to diagnose issues accurately and provide effective solutions, often going above and beyond in their service.
Communication
While most feedback praises the communication during service, there are some concerns regarding follow-up and scheduling, indicating room for improvement.
Reliability
Customers appreciate the promptness and reliability of service, with many expressing satisfaction with the quick response times and effective repairs.
Overall Satisfaction
The majority of reviews reflect a high level of satisfaction with the service provided, recommending Reliable Ducts for HVAC needs.
- DEDestinee Everett5 days ago5.0I didn’t ask for his last name but Matt with the dark hair and beard serviced my AC on the west side of Jacksonville the other day, and I just wanted to send praise! Not only was he hilarious but also very personable and great at his job! Yall got a good one, thank you for the amazing service!
- SOShelley O'NealJan 3, 20265.0Very accommodating, timely, professional and communicative. Recommend to all!
- DRDesiree RichardsDec 31, 20255.02 days ago we called Reliable Ducts as our ac/heater stopped working and the thermostat would not turn on. They said they could get someone over to us next day between 10 and 2, which we didn't think we could get anybody that early due to the holidays. Trace Reynolds showed up and was very friendly, positive, personable and very informative of our matter. He went through everything step by step with us. He showed us that the root of the problem why our thermostat was not turning on was because the condensation pump was not draining, so the safety switch cut the power to the thermostat. He cleaned out the water with a shock vac and cleaned up any mildew residue in and through out pump system. We got on their maintenance program for $230 which includes no service charge and does maintenance to maintain the quality of our HVAC system. So I want to shout out Trace Reynolds !!! Thank you so much for all your help and thank you Reliable Ducts for your service today!! We are back up and running, thanks to you and Trace's hard work!!
- JMJim MoserDec 13, 20255.0I admit that I am not the biggest fan of Reliable Ducts. They have messed up several times with my Dream Finders villa. My main objective is to state that I think Dustin, the tech, did a good job fixing the exhaust pipe above the hood of my range to the vent on the roof. He worked the entire time he was here, he took pics of the finished job so I can send pics to my GC to make sure it was in accordance now with building code. And he was very polite. If Dustin owned his own HVAC company, I would certainly be a patron of his company.
- KMKatherine MendezDec 11, 20255.0I had a great experience with my AC repair. Trace Reynolds did an excellent job—professional, knowledgeable, and efficient from start to finish. He quickly identified the issue, explained everything clearly, and had my system running perfectly in no time. I really appreciate the quality of his work and the level of customer service he provided. Highly recommend Reliable Ducts for any AC repair needs!
Frequently Asked Questions About Reliable Ducts Heating & Cooling
What services does Reliable Ducts Heating & Cooling offer?
Reliable Ducts Heating & Cooling provides heating, air conditioning, air duct cleaning, generator service and repair, and air quality consulting services.
Where is Reliable Ducts Heating & Cooling located?
Reliable Ducts Heating & Cooling is located at 6545 Trade Center Dr, Jacksonville, FL 32254, USA.
What are the business hours of Reliable Ducts Heating & Cooling?
The company is open Monday through Friday and Sunday from 8:00 AM to 4:00 PM, and closed on Saturdays.
Is Reliable Ducts Heating & Cooling a family owned business?
Yes, Reliable Ducts Heating & Cooling is a family owned and operated heating and air conditioning company.
Does Reliable Ducts Heating & Cooling require appointments?
Yes, appointments are required for services at Reliable Ducts Heating & Cooling.
Can I get an online estimate for services from Reliable Ducts Heating & Cooling?
Yes, Reliable Ducts Heating & Cooling offers online estimates for their services.
How can I contact Reliable Ducts Heating & Cooling?
You can contact Reliable Ducts Heating & Cooling by phone at +1 904-290-5113 or visit their website at https://reliableductsac.com/.
What nearby educational facility is close to Reliable Ducts Heating & Cooling?
The Sheet Metal Workers Jatc Apprenticeship School, a vocational and technical school, is located near Reliable Ducts Heating & Cooling.
Are there any nearby automotive repair services close to Reliable Ducts Heating & Cooling?
Yes, alternative automotive repair shops such as Alternative Repair & Machining and Rob's Trailer Repair are located nearby, useful if you need vehicle services while visiting.
What industrial or commercial service providers are located near Reliable Ducts Heating & Cooling?
Nearby commercial service providers include Tesla Electric (machine shop and electrician), Evoqua Water Technologies (business manufacturing and supply), and Industrial Mobile Hydraulics (automotive repair and industrial equipment).