Business Details
About
Air Conditioning ContractorGenerator Service & RepairAir Quality ConsultantHVAC ContractorAir Duct Cleaning Service
Reliable Ducts Heating and Cooling is a family owned and operated heating and air conditioning company serving all of North Florida. Its owners have been Jacksonville Residents for over 50 years and owned home service businesses for over 15 years. Our sister company, Sunshine State Plumbing has been providing residential and multifamily plumbing services since 2003 all over the southeast USA.
Details
- Requires appointmentAvailable
Location
Reliable Ducts Heating & Cooling
6545 Trade Center Dr, Jacksonville, FL
32254, United States
Hours
Reviews
4.9
744 reviews
5 stars
711
4 stars
13
3 stars3
2 stars2
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently described as friendly, professional, and knowledgeable, providing thorough explanations and addressing customer concerns.
Reliability
Many customers praised the company's prompt response times and ability to resolve issues quickly, although there were some complaints about follow-up and communication.
Technical Expertise
Technicians demonstrated strong technical skills and knowledge, effectively diagnosing and fixing HVAC issues, with several customers highlighting their thorough inspections.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding unprofessional service and lack of communication from the office staff.
Recommendations
Several customers highly recommend specific technicians, indicating a strong personal connection and satisfaction with their service.
- JSJennifer SouthallNov 10, 20255.0Santonio is a great tech who cares about his customers and understands the nosey animals run the house. Pleasant, respectful, and very knowledgeable. Always look forward to seeing him twice a year for maintenance!!
- TRTravis RegisterNov 1, 20255.0Reliable Ducts Heating & Cooling has been outstanding. They replaced our AC coil at no charge after a previous repair in July, standing behind their work 100%. Our technician, William Davis, was professional, knowledgeable, and took the time to explain everything clearly. He did an excellent job — quick, thorough, and respectful of our home. The system is cooling great again, and we really appreciate the honesty and quality service. Highly recommend Reliable Ducts for anyone needing dependable HVAC help!
- FGFrancisco GuzmanOct 29, 20255.0Dustin W. from Reliable Ducts was a sharp shooter. Took time to fix issue and the results were flawless. He explained with details the issue and it allowed me to perform routine maintenance so I don't have same issue again. Great Job!
- MHMarty HarrisOct 29, 20255.0My experience with Reliable Ducts has been very positive. Santonio originally came out for a scheduled maintenance. During that visit he found a bad part which he replaced today. He is very knowledgeable and professional. I highly recommend Reliable Ducts Heating & Cooling. Ask for Santonio.
- LMLauren MarquezOct 23, 20255.0Kyle from Reliable Ducts was absolutely amazing! He was professional, friendly, and went above and beyond to make sure everything was done perfectly. He explained everything clearly, showed great attention to detail, and left the area spotless when he was done. It’s rare to find someone so reliable and easy to work with these days. Highly recommend Kyle and the Reliable Ducts team — they definitely live up to their name!
Frequently Asked Questions About Reliable Ducts Heating & Cooling
What services does Reliable Ducts Heating & Cooling offer?
Reliable Ducts Heating & Cooling provides heating, air conditioning, air duct cleaning, generator service and repair, and air quality consulting services.
Where is Reliable Ducts Heating & Cooling located?
Reliable Ducts Heating & Cooling is located at 6545 Trade Center Dr, Jacksonville, FL 32254, USA.
What are the business hours of Reliable Ducts Heating & Cooling?
The company is open Monday through Friday and Sunday from 8:00 AM to 4:00 PM, and closed on Saturdays.
Is Reliable Ducts Heating & Cooling a family owned business?
Yes, Reliable Ducts Heating & Cooling is a family owned and operated heating and air conditioning company.
Does Reliable Ducts Heating & Cooling require appointments?
Yes, appointments are required for services at Reliable Ducts Heating & Cooling.
Can I get an online estimate for services from Reliable Ducts Heating & Cooling?
Yes, Reliable Ducts Heating & Cooling offers online estimates for their services.
How can I contact Reliable Ducts Heating & Cooling?
You can contact Reliable Ducts Heating & Cooling by phone at +1 904-290-5113 or visit their website at https://reliableductsac.com/.
What nearby educational facility is close to Reliable Ducts Heating & Cooling?
The Sheet Metal Workers Jatc Apprenticeship School, a vocational and technical school, is located near Reliable Ducts Heating & Cooling.
Are there any nearby automotive repair services close to Reliable Ducts Heating & Cooling?
Yes, alternative automotive repair shops such as Alternative Repair & Machining and Rob's Trailer Repair are located nearby, useful if you need vehicle services while visiting.
What industrial or commercial service providers are located near Reliable Ducts Heating & Cooling?
Nearby commercial service providers include Tesla Electric (machine shop and electrician), Evoqua Water Technologies (business manufacturing and supply), and Industrial Mobile Hydraulics (automotive repair and industrial equipment).