Business Details
About
HVAC ContractorPlumberDrainage ServiceHeating ContractorAir Conditioning ContractorAir Duct Cleaning Service
J&W Heating and Air + Plumbing specializes in HVAC and plumbing in Jacksonville, FL. Founded in 1966, our mission is to provide expert service and quality products, all accomplished by our experienced HVAC technicians, plumbers, and support personnel. We offer plumbing services, including drain repair, water softeners, pipe services, and tankless water heater installation. Our heating and cooling services include furnace and AC repair, installation, and maintenance as well as duct cleaning, 24/7 emergency repair, commercial HVAC Services, heat pump repair and installation, attic Insulation, and much more! Call us today when you need a plumber and HVAC contractor in Jacksonville!
Location
J&W Heating and Air & Plumbing
5011 Sunbeam Road, Jacksonville, FL
32257, United States
Hours
Reviews
4.9
5,352 reviews
5 stars
5,053
4 stars
175
3 stars19
2 stars20
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, courtesy, and knowledge of the technicians, highlighting their willingness to explain processes and address concerns.
Timeliness
Many reviews noted the prompt response times and same-day service, which were appreciated by customers needing urgent repairs.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, particularly regarding labor costs, feeling they were higher than expected or compared to competitors.
Quality of Work
Overall, customers were satisfied with the quality of work performed, often mentioning thorough inspections and effective repairs.
Communication
Several reviews highlighted effective communication from both technicians and support staff, ensuring customers were informed throughout the service process.
- NDNathan DejagerNov 17, 20255.0Heads up J&W leadership. Do what is necessary to ensure your technician Jon Vaught is well taken care of. I have zero doubt that any one of your top competitors would be extremely eager to bring him on, if they aren’t already trying to turn his attention towards them.
- JOJ.B. OwensNov 15, 20255.0Justin from J&W Heating and Air +Plumbing arrived at my house at the agreed upon time. I was seeking a proposal for a new HVAC Unit. Justin provided several options at different price points. He explained the different options in clear, easy to understand language. I was impressed with the many value adds included in the scope of work. Signed a contract with Justin on the spot. I never felt pressured by Justin.
- MMMariel ManaloNov 14, 20255.0Yuriy provided exceptional service in the inspection and diagnosis of our AC system. Although we were initially uncertain about the underlying issue, he conducted a thorough and methodical assessment, taking the time to clearly explain each step of the process. He reviewed all maintenance checks in detail and presented our options in an informative and professional manner. At no point did we feel pressured to purchase a maintenance plan or proceed with immediate repairs; however, we greatly appreciated that he had a well-prepared plan. We chose to move forward with a maintenance plan to help preserve the system’s lifespan and optimal function. His patience, courtesy, and attentiveness were evident throughout the visit. Overall, Yuriy delivered outstanding service, and we value the follow-up appointment he scheduled to ensure our system remains properly maintained.
- JCJohn ColclazierNov 14, 20255.0Tyler was excellent, very knowledgeable and explained what he would be doing on our winter maintenance on our HEAT & AIR SYSTEM. After completion of winter maintenance he went over condition of our system and recommended updates to our system, We went with his recommendation on updates to our Heat & Air system and he installed them.
- KBKerry bakerNov 13, 20255.0Ian was great and knowledgeable. Was able to make a same day appointment where everything paperwork wise was done at my house. And next day full HVAC installation. Robin and his crew showed up first thing for the install. Very professional, and very polite. About half way through the install he made sure to give me an update. When the crew was finished with the job, Robin made sure I was good with everything and even took time to walk us through using our new thermostat. Excellent job!
Frequently Asked Questions About J&W Heating and Air & Plumbing
What services does J&W Heating and Air & Plumbing offer?
J&W Heating and Air & Plumbing provides HVAC and plumbing services, including AC and furnace repair, installation, maintenance, duct cleaning, plumbing repairs, drain and pipe services, water softeners, tankless water heater installation, and more.
What are the operating hours of J&W Heating and Air & Plumbing?
They operate 24/7 from Monday to Saturday and are open Sunday from 8:00 AM to 5:00 PM.
Where is J&W Heating and Air & Plumbing located?
They are located at 5011 Sunbeam Road, Jacksonville, FL 32257, USA.
How can I contact J&W Heating and Air & Plumbing for service?
You can call them at +1 904-764-0040 or email info@jandwheatingandair.com.
Does J&W Heating and Air & Plumbing offer emergency repair services?
Yes, they provide 24/7 emergency repair services for HVAC systems.
What payment methods are accepted by J&W Heating and Air & Plumbing?
They accept American Express, Cash, Check, Discover, Financing options, Invoice payments, Mastercard, and Visa.
How can I book a service appointment with J&W Heating and Air & Plumbing?
You can book an appointment online at https://book.servicetitan.com/
Are there any home improvement stores near J&W Heating and Air & Plumbing where I can find supplies?
Yes, nearby places include Any Old Stone, LLC and Sportzturf - Florida, both offering building supplies and home improvement products.
Is there a fitness center close to J&W Heating and Air & Plumbing if customers want to visit after a service appointment?
Yes, Peak Fitness Jax and Adrenaline Rush Training gyms are nearby for fitness activities after your visit.
What automotive services or facilities are near J&W Heating and Air & Plumbing?
Nearby automotive-related businesses include Pro-Tech Automotive for repairs and oil changes; Gold Premium Car Detailing Shop for car washes and detailing; and Harry’s Body Shop & Towing for auto body and towing services.