J&W Heating and Air & Plumbing

4.9
5449 reviews

About

HVAC ContractorPlumberDrainage ServiceHeating ContractorAir Conditioning ContractorAir Duct Cleaning Service
J&W Heating and Air + Plumbing specializes in HVAC and plumbing in Jacksonville, FL. Founded in 1966, our mission is to provide expert service and quality products, all accomplished by our experienced HVAC technicians, plumbers, and support personnel. We offer plumbing services, including drain repair, water softeners, pipe services, and tankless water heater installation. Our heating and cooling services include furnace and AC repair, installation, and maintenance as well as duct cleaning, 24/7 emergency repair, commercial HVAC Services, heat pump repair and installation, attic Insulation, and much more! Call us today when you need a plumber and HVAC contractor in Jacksonville!

Location

J&W Heating and Air & Plumbing
5011 Sunbeam Road, Jacksonville, FL
32257, United States

Hours

Reviews

4.9
5,449 reviews
5 stars
5,147
4 stars
176
3 stars
19
2 stars
20
1 star
87

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.

Customer Service

Customers praised the excellent customer service, including prompt responses and clear communication.

Timeliness

Many reviews highlighted the quick response times and punctuality of the technicians.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding labor costs and upselling practices.

Thoroughness

Technicians were noted for their thorough inspections and detailed explanations of services performed.
  • DB
    Duane Beam
    4 days ago
    5.0
    I had 9 different HVAC contractors provide estimates for replacing our system. It was not an emergent repair so I could take my time and choose one. J&W was the ONLY contractor to provide a scope of work in their estimate. J&W were the only ones to measure the interior volume and duct sizes to determine the supply and return plenum needed some resizing to address hot and cold spots in our home. Our installer, Jordan was polite and professional. There were some access challenges with the install that made it take longer, but Jordan explained the work in progress so we knew what was happening. He made sure it was done right, which is what matters. J&W's estimate was actually in the middle of all of the estimates we received even though they did far more work than any of the other. Would recommend. 11 out of 10.
  • AV
    Angela Vigliotti
    4 days ago
    5.0
    Emmanuel did an excellent job! He was very communicative and explained everything clearly, making me feel completely comfortable throughout the process. We have been with J&W for over 10 years, and as always, they never disappoint—they consistently provide outstanding service.
  • CT
    Christina T.
    4 days ago
    5.0
    While we didn’t wind up using J&W for our current problem, they will be our first call for all future issues. We called last night (after hours- they actually answer!) and spoke to Sage who went above and beyond to make sure we were taken care of. We’ve had to call back a few times and every single person we’ve talked to has been kind, helpful, and overly communicative. I’ll recommend them again and again.
  • LD
    Lei Dee
    Dec 6, 2025
    5.0
    Cameron came out to give us a quote for a new water heater. He was very professional and offered three different options and went over the pros and cons. He was not pushy at all and respected that we needed more time to make a decision. The brand of the water heater was said to be professional grade and after doing our research, it was confirmed to be a superior build quality, with longer lifespan, and corrosion protection. We have decided to purchase the hybrid electric heat pump water heater.
  • MR
    Michael A. Rosario
    Dec 2, 2025
    1.0
    I Install not (1) but (2) AC units a few years ago and the handle fan motors already FAILED ! in one of them. Still under warranty, I did check w CARRIER,, so J&W cost to replace = $700.00 ( about) That makes the (2) hour job at a per hour cost of $335.50 pr hr or more,. YEP ! As a former commercial landlord I dispute and disagree with this cost. TIME TO MOVE ON ! Next spring will have to find a new AC contractor to replace my third AC,,, SAD ‘!, when we bought then (2) units ,: EMOTIONALLY Disappointed

Frequently Asked Questions About J&W Heating and Air & Plumbing

What services does J&W Heating and Air & Plumbing offer?

J&W Heating and Air & Plumbing provides HVAC and plumbing services, including AC and furnace repair, installation, maintenance, duct cleaning, plumbing repairs, drain and pipe services, water softeners, tankless water heater installation, and more.

What are the operating hours of J&W Heating and Air & Plumbing?

They operate 24/7 from Monday to Saturday and are open Sunday from 8:00 AM to 5:00 PM.