Business Details
About
Wood Floor Installation ServiceFlooring StoreFlooring Contractor
Five Star Services is Jacksonville's first choice for all residential and commercial flooring needs. We have full product lines for any project including hardwood, tile, luxury vinyl, travertine and more.
Location
Hours
Reviews
4.5
176 reviews
5 stars
147
4 stars
6
3 stars2
2 stars1
1 star
20
What are people saying?
AI-generated from recent customer reviews
Quality of Work
Many customers praised the high quality of flooring installation and craftsmanship, noting beautiful finishes and attention to detail.
Customer Service
Positive feedback highlighted friendly and knowledgeable staff, with several customers mentioning excellent communication throughout the process.
Professionalism
Reviews frequently mentioned the professionalism of the installation teams, who were described as punctual, respectful, and efficient.
Warranty and Follow-Up Issues
Several customers expressed dissatisfaction with the handling of warranty claims and follow-up service, citing unresponsiveness and poor communication from management.
Pricing
Customers appreciated the fair pricing and competitive quotes compared to other companies, often noting that the value received matched or exceeded expectations.
- T6Thirdman 642 days ago5.0⭐️⭐️⭐️⭐️⭐️ Five Star Flooring did an amazing job! I’m extremely happy with the floor they installed for me. The quality of the work is excellent, the finish looks clean and smooth, and the installation was done professionally from start to finish. The team was on time, respectful, and made sure everything came out perfect. My space looks completely upgraded thanks to their great craftsmanship. I highly recommend Five Star Flooring to anyone looking for beautiful, high-quality flooring and reliable service!
- IBIngrid Beach5 days ago5.0Thank you Irving, Kim and the rest of the staff. We had an amazing experience from start to finish. Our bathroom and kitchen was indeed made to look and feel like 5 stars. Your professionalism and dedication to ensuring your customers are completely satisfied added to the awesome experience. The price quoted was reasonable and was below other competitors. You have the best people working with and for you. Their work is exceptional. Thank you for making our dream kitchen and bathroom a reality.
- JPJim PhelanNov 14, 20255.0Roy and his team did a great job installing new ceramic tile floors in our house. They were both professional and timely in their installation. Their show room has a lot of options to choose from and they are very easy to work with.
- MBMary BOct 28, 20255.0Amazing customer service!!! The girl Kim that helped me design my kitchen was so friendly, knowledgeable, and very quick to respond to my requests! It was an outstanding experience
- AEAllen EastmanOct 9, 20255.0I had a hard time finding a company that would take on this size of project. 5Star was willing even when I decided that a wanted to rebuild cabinets, rather than buy new ones. They even found me a quality cabinetmaker! All work was high quality and performed efficiently with excellent cleanup. I will definitely go back to them for any of their products or services I might need in the future. Highly recommend!
Frequently Asked Questions About Five Star Services
What types of flooring products does Five Star Services offer?
Five Star Services offers a full product line including hardwood, tile, luxury vinyl, and travertine for any residential or commercial flooring project.
What are the operating hours of Five Star Services?
Five Star Services is open Monday to Friday from 8 AM to 5 PM, and on Saturday from 9 AM to 1 PM. The business is closed on Sundays.
Where is Five Star Services located?
Five Star Services is located at 5556 Spring Park Rd, Jacksonville, FL 32216, USA.
How can I contact Five Star Services by phone or email?
You can reach Five Star Services by phone at +1 904-755-4161 or the alternate number +1 904-337-0374. You may also email them at rwellman80@gmail.com.
What payment options does Five Star Services accept?
They accept American Express, Apple Pay, Cash, Diners Club, Discover, Financing, Invoice, MasterCard, PayPal, and Visa.
Does Five Star Services offer appointments outside regular hours?
Yes, Five Star Services offers appointments available outside standard business hours.
What additional services does Five Star Services provide besides flooring?
Besides flooring, they offer kitchen and bath remodeling, cabinets, and countertops services.
Which nearby places can customers visit before or after visiting Five Star Services?
Customers can visit nearby spots like University Christian Softball Fields for sports activities or Ying’s Chinee Takee Outee for dining, both close to Five Star Services.
Are there nearby contractors or building supply stores to Five Star Services?
Yes, nearby you can find Five Star Floors and Family Remodeling Contractors, which can be helpful for additional building supplies or contractor services.
What nearby medical and childcare facilities are located around Five Star Services?
Nearby facilities include A1 Medical Imaging Open MRI for diagnostic services and Kids United Childcare which offers daycare and preschool services.