Terrible experience. Hired them to install floors in my house. My scheduled window was between 8:30am and 11:30am. The installer finally arrived at 6:30pm. If you value your time, choose a different company
10/10 recommended! Megan helped us pick out the perfect floors for our home and the team installed it with no complaints! Quick and painless don’t always your money anywhere else
DH
Dezelious H
Feb 16, 2026
No matter the size of the project they get the job done and the price is right but the service is even better so worth it. Thank you guys!
JJ
Jeri Jimmerson
Feb 12, 2026
My experience from start to finish was great. A meeting as scheduled, education, measurements taken and quotes given for my review. Then I went to the showroom, Roy and Megan took the time to go over materials and information. Jay came to install my floor today and it turned out great. Working with Kim on some additional flooring to one day finish my home. Thank you Five Star!!!
SS
sheri sadusky
Feb 10, 2026
Kim at Five Star Flooring is truly exceptional. From start to finish, she will be professional, knowledgeable, and an absolute pleasure to work with. She knows everything about flooring — materials, durability, design, installation — and will be happy to explain it all clearly so you feel confident in every decision.
Kim genuinely cares about getting the best outcome for her clients, not just making a sale. She’s responsive, honest, detail-oriented, and goes above and beyond to make sure everything is done right. The entire process will be smooth and stress-free because of her expertise and dedication.
If you’re considering new flooring, do yourself a favor and ask for Kim. You won’t find someone more reliable, skilled, or passionate about what they do. Five Star Flooring is lucky to have her!