Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Customer Service
Many customers praised the responsive and helpful customer service, though some reported issues with communication.
Quality of Work
Overall, the quality of installation and repairs received positive feedback, with some exceptions noted.
Pricing
Customers found pricing to be reasonable and appreciated the transparency in estimates and options.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding service agreements and issues with specific installations.
LM
Lavoski Munford
3 days ago
5.0
Victor was outstanding. He performed the diamond duct cleaning which I would recommend to anyone. The amount of dust removed from my ducts almost filled the vacuum bag! He was very polite and professional. He cleaned up all the debris from the cleaning. He provided recommendations to help maintain my ducts and to help keep my HVAC system clean. Thanks Victor!!!!
DH
Donald Harbison
6 days ago
5.0
We've enjoyed quality service from Elite AC for many years. Jacob arrived early for the appointment which was appreciated.
RB
Roman B
Feb 9, 2026
5.0
Extremely satisfied with Elite A/C. I needed a water heater replaced, and the company took care of the job expeditiously. Andy was very knowledgeable, courteous, and went above and beyond to get a new water heater installed. I highly recommend this company.
ER
Erik Roberts
Jan 28, 2026
1.0
Invoice 89315769
Reprogram Thermostat $292.00
Not done correctly Tropic invoice i25449
Redone $350.00
AI review accurate:
Reviews for Elite AC LLC in Jacksonville, FL, are sharply polarized, showing a mix of high praise for affordability and rapid service, alongside serious complaints regarding poor installation quality, failed inspections, and difficult warranty service. While some customers report excellent, professional service and effective repairs, others describe significant issues including improper installations leading to property damage, high-pressure sales tactics, and poor communication.
JS
Jason Snipes
Jan 22, 2026
1.0
Roberts/Robin Road
AI summary of all reviews of all platforms.
Our issue was contacting tenants for repairs directly. Zach mostly responsible.
Reviews for various companies named "Elite Air" or similar (Elite AC, Elite Electric & Air) show significant complaints, particularly for HVAC services, including poor installation quality (leaks, zoning issues, system incompatibility), customer service problems (refusing warranty, ghosting clients, high pressure), overpricing, and work that fails inspections, though some customers report positive experiences. Issues range from faulty AC units that cause mold/damage to billing disputes and unprofessional technician behavior, with complaints concentrated around specific Jacksonville and Port St. Lucie companies. AI summary from all platforms vert accurate.
Also: our issue was contacting tenants for repairs instead of owner.
Reviews for various companies named "Elite Air" or similar (Elite services, including poor installation quality (leaks, zoning issues, system incompatibility), customer service problems (refusing warranty, ghosting clients, high pressure), overpricing, and work that fails inspections, though some customers report positive experiences. Issues range from faulty AC units that cause mold/damage to billing disputes and unprofessional technician behavior, with complaints concentrated around specific Jacksonville and Port St. Lucie companies.
What are the regular business hours of ELITE AC LLC?
ELITE AC LLC is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Where is ELITE AC LLC located?
ELITE AC LLC is located at 6060 Chester Circle, Jacksonville, FL 32217, USA.
What services does ELITE AC LLC provide?
ELITE AC LLC is an HVAC contractor providing heating, ventilation, and air conditioning services in the Jacksonville area.
What payment options are accepted at ELITE AC LLC?
ELITE AC LLC accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa as payment methods.
How can I contact ELITE AC LLC for service inquiries?
You can contact ELITE AC LLC by phone at +1 904-323-4648 (local) or +1 888-908-8481 (toll-free), or email info@eliteacllc.com.
Since when has ELITE AC LLC been serving the Jacksonville area?
ELITE AC LLC has been serving the Jacksonville area since 2017.
Are there any nearby businesses that can assist with plumbing services?
Yes, nearby plumbing services include Rinkwell Plumbing, Couf Plumbing, and A1 Plumbing and AC, all located close to ELITE AC LLC.
What nearby fitness and recreation options exist around ELITE AC LLC?
Synergy Gym, a sports and recreation venue, is located nearby for customers interested in fitness activities before or after their visit.
Can customers visiting ELITE AC LLC find nearby financial and credit services?
Yes, Duval Fast Tax Services and Jacksonville Credit Repair - Fix My Credit Scores are nearby for financial and credit counseling services.
Does ELITE AC LLC have an online presence or social media where customers can get updates?
ELITE AC LLC maintains a website at https://eliteacllc.com/, a Facebook page at https://www.facebook.com/eliteac1/, and an Instagram profile @eliteacllc for updates and contact.
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