Many customers expressed dissatisfaction with the high prices and lack of transparency regarding estimates and service fees.
Professionalism
Technicians were frequently described as professional, knowledgeable, and courteous, providing quality service.
Customer Service
While some reviews praised customer service, others highlighted issues with communication and responsiveness, particularly regarding pricing misunderstandings.
Timeliness
Customers appreciated the promptness of service and the ability to schedule appointments quickly.
Quality of Work
Overall, the quality of work performed by technicians received positive feedback, with many customers expressing satisfaction with the results.
JY
Jody Yarbrough
Nov 14, 2025
5.0
Fixed our fan and ran wires for our wall mounted tv, always a pleasure to work with David Gray who has affordable prices.
JH
Justice Hess
Nov 10, 2025
1.0
Requested an electrician and was sent a plumber. Still had to pay for the service call. When I called about the issue, two different customer service reps were rude about it.
RR
Robert Roach
Nov 10, 2025
5.0
Always happy with David Grays service professionals. Tyler was another that did an exceptional job. He answered all my questions with detailed answers. Tyler's knowledge and professionalism was evident in the finished project and was completed timely. Thanks again Tyler.
MB
Mark Barnes
Nov 3, 2025
1.0
They want to charge me for an estimate. ???? Now we pay for quote ? Not this retired Veteran
JR
Joe Restivo
Oct 23, 2025
5.0
David Gray as a company was very responsive and competent. Jacob, the electrician, was very good in terms of finding the best solution to achieve the goal for an outdoor kitchen. He provided high quality work and had a “Can Do” attitude. I would highly recommend this company.