Emerald Air Services provides HVAC equipment repair, installation, maintenance, and 24-hour emergency services to the Fort Walton Beach, FL and surrounding areas.
Incredible customer service. Reasonable on price and truly meets customers expectations above and beyond. I would only use emerald air from here on in.
CE
Charlotte Elcyzyn
Sep 5, 2025
5.0
We have had our AC units serviced by Emerald Air for years now. We have difficult units to service and they go above and beyond to make sure everything is running smoothly. A specific shoutout to the Andy for always going the extra mile for our requests and for the front desk ladies for always sounding so courteous and willing to help! Thank you all, I can’t say good enough things about you and your business!
JK
Jeffrey Keller
Jul 27, 2025
1.0
Driving without headlights and taillights at night is dangerous.
RD
Ray D
Jun 6, 2025
5.0
A/C capacitor went out after hours and called Emerald Air. Brody was at my home asap and quickly fixed the issue. Great customer service and expertise.
JD
Jonathan DeVries
Sep 19, 2024
1.0
I feel like I was just shaken down today for a 5-month old invoice that was never sent to me and for questionable services performed. Apparently they charge $80 to come and "inspect" your system, but I was unaware of this fact when I called and asked them to come out, and my perception was that it wasn't adequately inspected anyways.
The invoice was regarding a service call, in May, where the technician "found" two leaks, one in the evaporator coil and one in the condenser coil. Convenient, i'll need a new system right?
Since the coils in both sides of the system are bad?
I got a second opinion, and the leak was actually in a pump. This was blatantly obvious when the second opinion technician from an alternate company had loaded a small amount of refrigerant into the system. I could replace the pump and be fine, but I decided to purchase an entirely new system anyways since the refrigerant in the old system is being phased out.
Oh, and little did the technician from Emerald know, but the coils in my evaporator and condenser were newer than the overall system... because there had been a leak in the past, and it was fixed by removing and replacing the bad components.
I'm not an expert in HVAC systems, but I am an experienced Mechanical Engineer, so I know some things. Seemed like he just kinda came out, looked around, saw it was old, couldn't find the leak, and just went with what is a typical cause, rather than following a complete troubleshooting process.
Furthermore, Emerald was going to provide a quote for a new system but never did... then sent this surprise $80 service call invoice five months after the fact.
I paid the dang thing because it's less of a hassle than the alternative, but damn. End of fiscal year, I suppose. I can't recommend this company.
Frequently Asked Questions About Emerald Air Services
What services does Emerald Air Services offer?
Emerald Air Services provides HVAC equipment repair, installation, maintenance, and 24-hour emergency services.
Where is Emerald Air Services located?
Emerald Air Services is located at 116 Beal Pkwy SW, Fort Walton Beach, FL 32548, USA.
What brands does Emerald Air Services work with?
They work with brands like Daikin, Everclean Green, Honeywell Thermostat, Aprilaire, and Amana.
What are the business hours of Emerald Air Services?
Emerald Air Services operates 24/7, providing round-the-clock emergency service.
Does Emerald Air Services offer financing options?
Yes, Emerald Air Services offers financing options through Green Sky Financing and accepts various payment methods including American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I contact Emerald Air Services?
You can contact them by phone at +1 850-244-2665 or via email at sean@emeraldairservices.com.
Are appointments required to use Emerald Air Services?
Yes, Emerald Air Services requires appointments for their onsite services.
What nearby places can I visit before or after a service appointment?
You can visit Southern Event Studio for concerts or art events, Beach Side Ceremonies & Events for event planning, or Beach Massage Spa to relax with massage therapy, all located close to Emerald Air Services.
Can nearby real estate services help if I'm moving to Fort Walton Beach and need HVAC services?
Yes, nearby real estate agents like Joe Capelotti Coastal Realty Services and Coastal Realty Services can assist with property needs, and Emerald Air Services can provide HVAC repair and installation for your new home.
Are there any community or professional services nearby that complement Emerald Air Services?
Yes, nearby services include Todd Claim Service for insurance and financial services, Arrowood Law Firm for legal assistance, and Sharing-Caring nonprofit organizations.