Service Quality
Technicians are generally praised for their professionalism, knowledge, and courteousness during service visits.
Communication
Customers appreciate timely communication regarding appointments and service updates, although there are some complaints about delays and lack of follow-up.
Installation Issues
Some customers reported problems with initial installations, including missing components and poor follow-up service.
Customer Experience
Overall, many customers express satisfaction with the service provided, but there are notable frustrations regarding scheduling and responsiveness.