Technicians are generally described as professional, knowledgeable, and courteous, providing thorough service and addressing customer questions effectively.
Communication
Customers appreciate timely communication regarding appointments and service updates, although there are complaints about delays and lack of follow-up in some cases.
Reliability
While many customers find the service reliable, there are notable instances of missed appointments and scheduling issues that have led to dissatisfaction.
Customer Experience
Overall, customers express a positive experience with the company, highlighting the professionalism and friendliness of the staff, though some report issues with cleanliness after service.
JR
jacob roden
4 days ago
5.0
Real gentleman very professional!
Great job
TJ
Thomas Waring Jr
Dec 23, 2025
1.0
On 12/15, a Technician from this company performed an annual maintenance on our home generator. Yesterday, while doing yard work, I found the technician's garbage left at my generator, as shown in the attached photos. Mistakes happen, and I called Reliable yesterday. 12/22 and asked to speak to someone in service. When I asked for a person in service, I was asked for my reason for calling. I said I was a customer dissatisfied with the work I did and wanted to address this with someone managing the service. I was placed on hold and, minutes later, advised that the manager was busy and would need to call me back. Unfortunately, I did not receive a return call. Today I called again at 1:30 pm EST and was placed on hold when I asked for service. I was informed again that the manager was busy and would need to call me back. Well - Manager - this is why I was calling... See photos. I will look for another Generac-approved service company for future maintenance. Perhaps by not having me as a customer will free up some time for the Busy-Manager.
JB
Jerie Bowen
Dec 10, 2025
5.0
Great job. The generator was installed efficiently. They took the time to give me information on various things about it.
MG
Marye Greenys
Dec 1, 2025
5.0
Landon was an amazing young man very polite with a great sense of humor and very knowledge. Asked us if we had any questions he could answer for us and we did. We were more than satisfied with his service. You are very lucky to have a young man his age that knows what he is doing and comes with a smile on his face to your home. He came to service our generator for its 6 month checkup. He installed a new battery for us as well.
JS
Jay Shiftlet
Nov 18, 2025
1.0
I called in and set up an appointment to get my portable generator to stay running. The appointment was confirmed between 8am 4pm. I waited all day no show no call and that sucks not so reliable beware 🤬👎👎👎
Frequently Asked Questions About Reliable Power Systems
What services does Reliable Power Systems provide?
Reliable Power Systems is an electrician business offering professional electrical services.
Where is Reliable Power Systems located?
Reliable Power Systems is located at 2974 Cargo St, Fort Myers, FL 33916, USA.
What are the contact details for Reliable Power Systems?
You can contact Reliable Power Systems by phone at +1 561-421-4910 or email at info@justcallreliable.com.
When was Reliable Power Systems established?
Reliable Power Systems was established in 2002.
What are the business hours of Reliable Power Systems?
Reliable Power Systems is currently closed every day of the week.
Does Reliable Power Systems have an online presence?
Yes, Reliable Power Systems has a website at https://myreliablepower.com/ and a Facebook page at https://www.facebook.com/862280750504213.
What nearby businesses provide HVAC and home improvement supplies near Reliable Power Systems?
Gulf Shore Cooling, located nearby, offers HVAC services and home improvement supplies which can be convenient before or after visiting Reliable Power Systems.
Are there any nearby automotive repair services near Reliable Power Systems?
Yes, Gene's Auto Frame and Towing and AMR Fleet Maintenance Partners provide automotive repair services close to Reliable Power Systems, useful if you need vehicle repairs while visiting the area.
Where can I find shipping or courier services nearby Reliable Power Systems?
UPS Customer Center and UPS Drop Box are located near Reliable Power Systems, offering convenient shipping, packing supplies, and courier services.
What other building supply stores are near Reliable Power Systems?
Nearby building supply stores include SRS Building Products, Suncoast Roofers Supply, Southwest Concrete Corp., Bateman Contracting, and Suncoast Contractors Supply, which might be useful for related construction or repair projects.