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Emmanuel Danten
2 days ago
Tommy did a great job for our heat pump tune-up. He arrived on time, inspected, tested and cleaned the interior and exterior units. We highly recommend DelAir and Tommy!
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So Belabbes nabi
Feb 19, 2026
This company took the business from Gator Air. Gator Air was the best they have the most best customer service but this company is by the worst so far I do not recommend it do not do business with them.
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Richard Hughes
Feb 19, 2026
Denis is an EXCELLENT representative that provides the greatest of service relating to my AC. He is very knowledgeable and experienced. He is a joy to have coming to my home. I pay the monthly fee.
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Laura Vasel
Feb 18, 2026
They installed a surge protector and will bring another one soon. I also paid the annual fee for service on A/C, heating, electrical, and plumbing. He was friendly and helpful and now my a/c works again.
Ron Olu-Coker’s conduct during his visit to my home was deeply concerning. He spoke to my wife in a manner that was dismissive and disrespectful, causing her significant emotional distress. Such behavior is not only unprofessional, but wholly inconsistent with the standards one would expect from someone in a supervisory role.
Equally troubling was his candid admission that, as a supervisor, he performs only the “bare minimum.” He says he doesn't even go up ladders cause he's the supervisor. Leadership establishes culture. When a supervisor openly embraces minimal effort, it inevitably signals to the team that mediocrity is acceptable. The guys he supervises are all following his lead. That is a serious reflection on operational standards and accountability.
Compounding this issue is the fact that your company has been to my home more than 20 times over the course of nearly two years, and the underlying problem still has not been resolved. After this many service visits, the continued failure to correct the issue points to a breakdown in oversight, technical competence, or both.
If this is the level of leadership and follow-through Del Air endorses, it raises legitimate concerns about the company’s commitment to professionalism, accountability, and service excellence. Representation at the supervisory level directly impacts how an organization is perceived and at this stage, the impression left is deeply disappointing & concerning giving the facts we pay them a substantial amount of money & our health is at risk.
I expect this matter to be reviewed promptly and addressed with the seriousness it warrants.
Future customers stay far away & existing customers end that situationship.