Smithwick Pump Service

Reviews

• SS

  sara smith

  Nov 14, 2025
  1.0
  Beware. Man did our well without asking in 2024. We needed it done in an emergency so we didn't protest - but after a year and a half of our well not quite working right, it went out completely this time after some flash floods, and the next person who came to do work noticed that the pump had a hole in it and was from 2022, meaning it was 2 years old and not new when it was installed. When my husband called about the issues with the well, the man sounded very uneducated about all the bits and pieces it could be - he continually asked whether there was power to the well. "Is there power? 240 volts? You used a meter? and the meter worked? 240 volts?" ...Come to find out, we had way more issues going on that were just exacerbated by the poor repair job done a year and a half ago, so on top of the $2200 we paid for this service, we're out another $3600 for proper service. In THIS economy?! Wish us luck we don't go homeless!
• LP

  Larry Pugh

  Aug 3, 2025
  5.0
  Had the parts in needed for a good price..
• RL

  Rosemary Lopez

  May 27, 2023
  1.0
  They came to my house two old men weren’t here nearly five minutes and charged my husband for their diagnostic. They didn’t care we had a family with no water. They charged us $100.00. I was completely disgusted by their lack of empathy. Will never call they are money hungry.
• MR

  Michelle Robinson

  Jul 3, 2020
  1.0
  this guy replace my well pump 4 years ago I wouldn't honor his work I told me it wasn't his problem that my pump went out again after he replaced it for years ago wouldn't even give me any discount very rude and very unprofessional I asked him to speak with the owner of the company he said he was the owner and he said he was the owner then when the new Well Company came out and replace my will when I pulled up my pump it was a used pump that they have put in my well so Smithwick put a used popping that I had to replace but sold it to me as a new one
• SC

  Susan Carpenter

  Nov 14, 2016
  1.0
  Called several times and no one returned calls. Then was told would have someone on there way, that was on a sunday. Waited around all day. No one showed up. Since then the leak got worse . Its now Monday, Then a guy shows up after we already called someone else for service, not very professional. No one even called back to see if we were gonna be home or that someone was on there way a day later.

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