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Water Damage RestorationFire & Water Damage RestorationFire Disaster RecoveryMold RemovalCarpet Cleaning Service
Welcome to Dreyer's DKI, your expert in comprehensive property damage restoration across North Florida, serving areas including Gainesville, Ocala, and Lake City. Our certified professionals are prepared to assist you with water, fire, and storm damage recovery, as well as specialized services like mold remediation, structural drying, appliance leak cleanup, and direct insurance billing. We employ advanced technology and offer 24/7 emergency responses to ensure quick and thorough restoration. Trust Dreyer's DKI to promptly restore the safety and comfort of your home or business, minimizing disruption and maximizing recovery efficiency.
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Frequently Asked Questions About Dreyer's DKI
How can I estimate the extent of the damage?
Water damage and flooding can cause structural damage to your home. Once it is safe, you can survey the home, noting any visible damage as well as the water lines. When you enter a structure, use extreme caution and evaluate the damage from top to bottom. As a professional restoration firm, we can also help evaluate and estimate the damage.
How can I secure my property after water damage?
Your home is susceptible to looting and vandalism if it is damaged and unoccupied. Even if you have an alarm system, it may not be functioning if your electricity or telephone service is interrupted. Lock and secure any vulnerable entry points into your home while you are away.
Should I enter my home after a flood?
If your home has suffered from a flood or water damage, extreme caution should be exercised when you first enter your home and begin cleanup. Always make sure your home is structurally stable, and turn off the power and gas supply lines to your home. Do not drink water from the tap until it is declared safe. Wear protective gear to protect yourself from contaminants that may be in the floodwaters.
My Insurance company recommended a repair contractor, but do I have to use them?
The homeowner has the right to choose the contractor of their choice, and this is written in your insurance policy. Never feel pressured to use a contractor recommended by your insurance agent—choose a repair contractor that you feel comfortable with and confident in their abilities.
Do I need an exhaust fan in my bathroom?
A bathroom exhaust fan serves the vital purpose of ventilating the bathroom to maintain low humidity levels. Exhaust fans reduce the risk of mold growth and should be used every time you use the shower or bathtub. Continue to run it for 5-10 minutes afterward to dissipate the remaining moisture. We recommend installing an exhaust fan if you do not have one.
There is a discoloration and softening of the wall behind my sink. Should I be worried?
Discoloration and soft walls generally point to a water leak in the pipes behind the sink. Call a professional for help repairing the pipes. A water damage professional can perform an infrared inspection to confirm water damage.
Where should i check for water damage around my refrigerator?
Refrigerators are sometimes overlooked as a source of water damage in the kitchen. Check for moisture behind or under the refrigerator. You should also check water supply line collections and seals. The drain pan should be inspected too since this is a common source of mold growth.
I think my attic insulation is wet. What should I do?
Once insulation is wet, it is ineffective and hard to dry out. Wet insulation can create high humidity and contribute to mold growth. Identify and address the source of the leak, and then we recommend replacing the insulation.
There are water droplets in the washing machine when its not in use. Should I be worried about water damage?
Water in the washing machine can indicate a failing shutoff valve that is letting water through the line when the machine is not in use. Consider installing a new shutoff valve to prevent water damage. Also inspect the water supply lines to ensure they are in good condition.
Should I be worried about attic vents contributing to water damage?
Attic vents can lead to water damage, but they are essential for proper attic ventilation and to circulate air in the attic to reduce humidity, which wards off mold problems. Inspect the vents regularly to ensure proper operation and prevent leaks.
Where should I look for water damage in my bathroom?
Bathrooms have multiple sources of potential water damage. Check for leaks around the toilet and sink, making sure that everything is dry and functioning properly. Check the tiles, grout, and drain in the bathtub or shower for any damage, paying special attention to any discolorations or soft areas around the bathtub.
What are the signs of water damage in the kitchen?
If you suspect that you have water damage in your kitchen, look out for water spots under the sink, slow draining pipes, damaged tile or grout, or soft or stained walls. You may also spot water leaks around, under, or behind your refrigerator or dishwasher.
Should I be concerned about electrical shock after water damage?
The short answer is yes—whenever there is water damage, there is a risk of electrical shock. Turn off the power to your home or business by turning off the main circuit breaker panel. Even if the power is out in your neighborhood, it could be re-energized at any time. Do not use electrical appliances while standing on a wet floor. Never use a regular vacuum cleaner to remove excess water.
My family photos were damaged by water. What should I do?
We understand the value of saving family photos. If you cannot dry the photos immediately, additional damage may be prevented by freezing the photos. Gently rinse the photos and place them in a plastic bag before placing them in the freezer. Be sure to consult a professional conservator before freezing any photos.
Can books be saved after water damage?
Books submerged in clean water, such as water from a broken pipe, for less than 24 hours may be saved as long as mold is not present. Collectible, rare, or expensive books can be placed in plastic bags and placed in the freezer until they can be dried by a professional.
My house was flooded. Do I need to throw away all of my kitchenware?
Yes and no. Wooden cutting boards, plastic utensils and containers, baby bottle nipples, and pacifiers should be thrown out, as they cannot be safely cleaned after contamination with flood waters. Other items made from glass, stainless steel, or stoneware can be sanitized, disinfected, and reused as long as they do not have physical damage, such as cracks or chips that can trap contamination.
What types of property damage restoration services does Dreyer's DKI offer?
Dreyer's DKI offers water, fire, and storm damage restoration, mold remediation, structural drying, appliance leak cleanup, and direct insurance billing services.
Is Dreyer's DKI available for emergency restoration services?
Yes, Dreyer's DKI provides 24/7 emergency restoration services to promptly assist customers.
What areas does Dreyer's DKI serve in North Florida?
Dreyer's DKI serves Gainesville, Ocala, Lake City, and surrounding North Florida areas.
What are the operating hours of Dreyer's DKI?
Dreyer's DKI is open 24 hours a day, 7 days a week, ensuring assistance is available any time.
Which payment options are accepted at Dreyer's DKI?
Dreyer's DKI accepts financing plans and invoices as payment options.
How can customers contact Dreyer's DKI for service inquiries?
Customers can contact Dreyer's DKI via phone at +1 352-378-6003 or visit the contact page on their website.
Where is Dreyer's DKI located?
Dreyer's DKI is located at 14619 Northwest US Highway 441, Alachua, FL 32615, US.
What nearby services could be useful for customers visiting Dreyer's DKI?
Nearby services include Carpet Cleaning Alachua FL for carpet care, Higher Standards Hair Salon for beauty needs, and City Boys Tire and Brake for automotive repair.
Are there nearby financial institutions for Dreyer's DKI customers?
Yes, Radiant Credit Union and Sunstate Federal Credit Union are nearby for financial services.
Can customers visit other home improvement and contractor businesses near Dreyer's DKI?
Yes, nearby places like John C. Hipp Construction Equipment Company and Elite Flooring of Alachua offer additional home improvement and contractor services.