Business Details
About
Equipment Rental Agency
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in New Castle to get help with all of your equipment rental needs today!
Location
Hours
Reviews
4.4
46 reviews
5 stars
32
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3
- RWR WJan 16, 20225.0I rented a forklift to unload a box truck. We are a small local business in the area and was treated great by the manager Cindy and the staff . The delivery driver was so courteous and very safety minded as he delivered the equipment. Definitely would recommend to anyone looking to rent equipment.
- DPDrew PMay 13, 20195.0First time renter of heavy equipment. Requested a 6000 mini excavator with a cab since its been relatively rainy recently. Project involved moving boulders weighing a half ton and below, and digging a decent sized hole. Got for the weekend for a 1 day rate which was awesome. Highly recommend.
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What identification and payment methods are required to rent a tool at Sunbelt Rentals?
You need a driver’s license or government-issued photo ID and a credit or debit card for upfront payment. No extra deposit is required unless you have a commercial credit account.
Is a deposit required when making a reservation for equipment rental?
No deposit is required for customers without a line of credit. Payment information will be requested at reservation but charged upon pickup. Credit customers have a deposit held until equipment return.
Can I extend the rental period if I need to keep the equipment longer?
Yes, contact the branch to extend your rental. Additional charges will apply according to the rental contract's rates for days, weeks, or four-week periods.
Am I allowed to return rented equipment to any Sunbelt Rentals location?
Equipment should usually be returned to the original rental location. Contact your renting store if you want to return equipment elsewhere to get assistance and guidance.
How are equipment delivery charges calculated?
Delivery fees depend on equipment category and class, the rental location, and the distance to your project site.
Does Sunbelt Rentals provide equipment delivery services?
Yes, delivery is available for a reasonable fee. You can select delivery during reservation and provide drop-off details. Delivery and pickup fees appear on invoices for commercial credit accounts.
What should I do if the rented tool breaks during use?
If a tool fails, request service via the Equipment Detail page or contact the rental branch for assistance or replacement. Rental Protection Plan is available for damage coverage.
What are the business hours of Sunbelt Rentals in New Castle, DE?
Sunbelt Rentals is open Monday through Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What nearby places can I visit after renting equipment at Sunbelt Rentals?
After renting, you can visit nearby spots like Vince’s Produce Market for groceries or Gaudiello’s Italian Hoagies for a meal to refresh after your project.
How can nearby automotive service shops assist me if I rent equipment from Sunbelt Rentals?
If you need vehicle maintenance or tire services during your rental, nearby shops like Zee’s Used and New Tire Shop and Mr. Tire Auto Service Centers are convenient options.
Are there convenient financial services near Sunbelt Rentals for commercial credit or payment needs?
Yes, Dover Federal Credit Union nearby can assist with financial services including commercial accounts, possibly easing your rental payments or credit applications.