Customers consistently praised the responsiveness and professionalism of the staff, highlighting quick response times and effective communication.
Quality of Work
Many reviews noted the technicians' thoroughness, knowledge, and efficiency in diagnosing and fixing issues, leading to high satisfaction with the service provided.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that certain charges were excessive compared to expectations or previous experiences.
Reliability
The business was frequently described as dependable, with many customers appreciating the prompt service and ability to handle urgent issues effectively.
Overall Satisfaction
Overall, customers expressed a high level of satisfaction with Bayside Heating & Cooling, recommending the company for its quality service and customer care.
JP
Jan Perlman
4 days ago
5.0
We needed help with our gas fireplace that just would not stay lit. Bayside's team (Brandon, Milton and Abner, thank you!) came out to diagnose the problem and explained what was necessary to fix it. Before moving forward, we were given a very fair price quote and within a few days, the parts were installed and the problem was fixed beautifully. We could not be happier with Bayside's attention and excellent communication (thank you, Danielle!). Highly recommended!!
LT
Leila Taha
Nov 15, 2025
5.0
Had my HVAC system serviced by bayside. Scheduling was simple and easy. Miles called ahead of time to give me a time frame of when he’d be arriving. When arriving miles was polite and professional and very informative. Will definitely be using them again!
BB
Barbara
Nov 12, 2025
5.0
We recently moved into our home. The existing system is about 14 years old. I didn't know when it was serviced; clearly, it had been quite a while. Miles from Bayside came the same day I called. He was knowledgeable, helpful, and patient. He immediately found water where it should not have been. Two hours later, both our systems were in tip-top shape. We decided to go with the maintenance plan, to be on the safe side. Very reasonable.
HT
Henry Tilley
Oct 24, 2025
5.0
Absolutely best heat/ac I have ever received in over 40 years of having property in OC. Not a company which has sold out to big businesses. When you call you get a person, not a phone selection. Can’t say enough about them. I’d give them 10 stars if I could.
LC
Lisa Commarata
Oct 16, 2025
3.0
Two very nice gentlemen came to my condo. My AC/Heat control panel wasn’t working. They came in, took off the cover and replaced 4AA batteries. And I gave them four of my batteries! They charged me 229.00 for replacing 4AA batteries! They were here all of 15 minutes.I so wanted to give them a great review, but I can’t because of the rediculous price they charged me.
**UPDATE** I assume the owner got bent out of shape because of my negative review. He called me and said he would give me a full refund but wouldn’t be able to service my condo anymore. Lol (like I would want him too!) He said he would drop a check off at my condo on Friday. I said I would be home all day, which I was. I waited all day for him. Needless to say, he never showed up. I’m telling you these folks are shady and dishonest! Use at your own risk!!!
Frequently Asked Questions About Bayside Heating & Cooling
Does Bayside Heating & Cooling service pool heaters?
Yes, we do service pool heaters. Call us today for a free quote!
How often should I have my HVAC system maintained?
Bayside Heating & Cooling recommends you have your HVAC system professionally maintained at least twice a year. Regular maintenance ensures optimal performance, energy efficiency, and system longevity while preventing potential breakdowns.
What are some signs my HVAC system needs repairs?
Based on the experience of Bayside Heating & Cooling, unusual noises, inconsistent temperatures, reduced airflow, and higher energy bills are signs of potential HVAC system issues. If you notice these, it's advisable to seek professional repair to prevent further damage and maintain efficient heating and cooling.
Can I fix my HVAC system myself?
Fixing HVAC systems requires specialized knowledge and tools. Unless you have HVAC repair expertise, hiring a professional technician such as those employed by Bayside Heating & Cooling is recommended. Attempting DIY repairs can lead to safety hazards, further damage, and potential inefficiency. Prioritize your safety and the system's proper functioning by relying on trained professionals.
How long does a typical HVAC installation by Bayside Heating & Cooling take?
A typical HVAC installation usually takes 1-3 days, depending on system complexity, property size, and necessary modifications. Proper installation ensures efficient heating, cooling, and ventilation, contributing to indoor comfort and energy savings.
Will my HVAC system need ductwork performed by Bayside Heating & Cooling?
Whether your HVAC system requires ductwork depends on the type of system you choose. Traditional central air conditioning and forced-air heating systems typically require ductwork to distribute air. Ductless mini-split systems, however, do not need ducts and are a suitable alternative for individual room heating and cooling.
Should I choose gas or electric HVAC installation by Bayside Heating & Cooling?
The choice between gas and electric HVAC depends on cost, energy efficiency, and local infrastructure. Gas systems often offer better heating efficiency, but electric systems can be simpler to install and have lower upfront costs. Consider your region's energy prices and environmental impact before deciding.
Is my HVAC system covered under warranty?
Bayside Heating & Cooling advises you to please consult your HVAC system's warranty documentation or contact the manufacturer or installer for accurate information regarding its warranty coverage.
Can I improve indoor air quality through my HVAC system from Bayside Heating & Cooling?
Yes, improving indoor air quality via an HVAC system is possible. Regular maintenance, high-quality air filters, and adding air purifiers can help. Proper ventilation, humidity control, and source control are key. Consult HVAC professionals for tailored solutions to enhance your indoor air quality.
What's short-cycling in HVAC systems?
According to Bayside Heating & Cooling, short-cycling in HVAC systems refers to the rapid and frequent turning on and off of the heating or cooling equipment. It can lead to energy inefficiency, wear and tear on components, and discomfort. This issue may result from improper sizing, faulty thermostats, or blocked airflow, affecting system performance and longevity.
Does Bayside Heating & Cooling service pool heaters?
Yes, Bayside Heating & Cooling services pool heaters. You can call them for a free quote.
How often should I have my HVAC system maintained by Bayside Heating & Cooling?
They recommend professional HVAC maintenance at least twice a year to ensure optimal performance and prevent breakdowns.
What signs indicate my HVAC system needs repairs?
Unusual noises, inconsistent temperatures, reduced airflow, and higher energy bills are signs your HVAC system may need repair.
Can I repair my HVAC system myself?
It is recommended to hire a professional technician as HVAC repairs require specialized knowledge. DIY repairs may cause safety hazards and further damage.
How long does an HVAC installation by Bayside Heating & Cooling usually take?
A typical installation takes 1-3 days depending on system complexity and property size.
Does Bayside Heating & Cooling provide 24/7 emergency service?
Yes, they offer emergency heating and cooling services 24/7/365.
What languages does Bayside Heating & Cooling support?
They provide services in English and Spanish.
Where is Bayside Heating & Cooling located?
They are located at 34495 Central Avenue, Frankford, DE 19945, USA.
How might customers benefit from nearby places like Insight Homes: The Woodland's at Bethany when visiting Bayside Heating & Cooling?
Customers attending events at Insight Homes: The Woodland's at Bethany can conveniently access Bayside Heating & Cooling for any HVAC needs during their visit to the area.
What nearby lodging options are available when visiting Bayside Heating & Cooling in Frankford, DE?
Guests can consider staying at Forest Landing, a bed and breakfast nearby, or explore accommodations at Forest Landing Community close to Bayside Heating & Cooling.
Are there any related businesses near Bayside Heating & Cooling that customers might find useful?
Yes, Delmarva Coastal Insurance is nearby, which could assist customers with insurance needs, and DRB Homes Sycamore Chase offers builder services close to the area.