Tuff Shed Hartford

Reviews

• LJ

  Luis Jimenez

  Dec 29, 2025
  1.0
  Absolutely horrible customer experience. They took my entire payment in full, booked out the installation for months later, confirmed with me twice leading to the install date (which I took a day off for) and then cancelled with me on the actual install date, well after the time they were supposed to arrive, due to "weather". No rain. Skies were clear. No empathy from the customer service rep. Claimed "company policy" had their hands tied, so it was basically my problem to deal with. Said management will call me back. I asked what's the "company policy" on the call back. She said she didn't know, maybe 48 hours later. Don't bother giving your money to this company. After you pay them, they won't care about you.
• SH

  Spiridon Hatiras

  Oct 16, 2025
  5.0
  Great service from Max at Tuff Sheds. Excellent communication and nice build. Prompt installation. Would highly recommend.
• QQ

  Q

  Aug 15, 2024
  5.0
  Phenomenal experience, what can I say. The personalized service and prompt responses made this Tuff Shed (Wethersfield) experience, spearheaded by Nikita, truly the best. A year later and the shed is holding strong and CT has weathered many storms since then! After frequenting several custom shed establishments, it was Nikita's caring yet non-pushy salesman attitude right from the get-go that sealed the deal. The shed was customizable to the finest detail, and the website was very user friendly when obtaining quotes. Nikita was prompt in responding to the quote request, and reached out within 24 hours. Nikita was not only informative and fully transparent, but also provided some insight in possible permitting requirements... a service they actually offer to assist with, if preferred. He also provided much needed advice during the preparations of the shed pad which was not a Tuff Shed responsibilty. His guidance led to rescheduling the shed install until the pad was fixed per his advice, which again Nikita was very accommodating with. The contractors were a true reflection of Nikita's care and consideration, not just of the shed, but the property. The kit was carried one piece at a time, and the crew worked into the darkness to get this project completed. No quality was sacrificed. I highly recommend Nikita and Tuff Shed. His team were fantastic. Lifelong fan.
• TT

  todd1200

  Jun 9, 2023
  5.0
  Nikita was great to deal with! The installers were very professional, and very timely. My shed looks great. I am extremely happy! Highly recommend.
• FR

  Frankie Rodriguez

  Dec 23, 2022
  5.0
  Nikita was very knowledgeable of the products, I feel very happy with the purchase. The installers were also very good at what they do.

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