Aiello Home Services- Plumbing, Heating, AC, Electrical & Drain Cleaning
4.8579 reviews
Business Details
About
PlumberSewer & Drain CleaningHVAC ContractorElectrician
Aiello Home Services has been providing Connecticut with reliable home services since 1931. Read our reviews and see why so many trust the experts at Aiello for everything from dependable plumbers and plumbing services, heating and AC Repair, HVAC system replacement and installation, electrical and more. Our goal is to keep your home safe and comfortable for you and your family. For more than 85 years, Aiello Home Services has built a reputation for quality work, trustworthiness and fair pricing. From Farmington Valley to the Shore, Windsor Locks to New Haven County, when you need us, say "Hello, Aiello" and we'll be there.
Details
- Credit cardAvailable
- Onsite servicesAvailable
Location
Aiello Home Services- Plumbing, Heating, AC, Electrical & Drain Cleaning
21 N Plains Industrial Rd, Wallingford, CT
06492, United States
Hours
Reviews
4.8
579 reviews
5 stars
530
4 stars
24
3 stars3
2 stars4
1 star
18
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations and maintaining a friendly demeanor.
Timeliness
Many customers praised the promptness of service, with technicians often arriving on time or even earlier than expected.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, citing high costs for services and a lack of transparency in billing.
Quality of Work
Overall, customers expressed satisfaction with the quality of work performed, noting effective problem-solving and thoroughness in repairs.
Customer Service
While many reviews highlighted positive interactions, some customers reported issues with communication and service policies that led to frustration.
- BTBrian Tilley6 days ago5.0Representative Zach C. came out to look at a plumbing issue at my home. He was professional, knowledgeable, and very courteous throughout the visit. Excellent customer service
- MPMichele PhelpsNov 17, 20255.0Aiello was amazing in getting us set up with an appointment quickly and everyone was polite and professional. The plumbing tech, Zach C was fantastic! He went over everything with us, did the job perfectly and double and tripled checked. Could not be happier with him and the service!
- DBDoug BrettNov 9, 20255.0Edgar was the service tech and did a great job of repairing our furnace and getting heat in our house. We have used Aiello for several plumbing, propane hot water, and now oil furnace issues and each time they have a licensed, qualified technician out the day we called.
- KKKenOct 29, 20255.0Ben was awesome!!!! He knew his stuff!! He explained everything and was patient with my lack of knowledge. He fixed my problem and got my heat and hot water going in no time. Price was reasonable and even signed me up to an Aiello partnership. Go Ben Go Aiello!!!!
- JCJim CheeseboroOct 28, 20255.0Great experience working with Aiello to have them assess and clear a blocked kitchen drain. Two technicians Carlos and Jason showed up on time for the appointment and were informative and walked me through their process. They gave me multiple options for preventative care and maintenance and allowed me to make the decision with no pressure. I would definitely recommend this service and company and would use them again.
Frequently Asked Questions About Aiello Home Services- Plumbing, Heating, AC, Electrical & Drain Cleaning
What types of home services does Aiello Home Services provide?
Aiello Home Services offers plumbing, heating, AC repair and installation, electrical services, drain cleaning, and HVAC system replacement and maintenance.
Where is Aiello Home Services located?
Aiello Home Services is located at 21 N Plains Industrial Rd, unit C, Wallingford, CT 06492, United States.
What are the operating hours of Aiello Home Services?
Aiello Home Services operates 24 hours a day, 7 days a week, including weekends and holidays.
How can I schedule a service appointment with Aiello Home Services?
You can schedule a service appointment online through their website at https://www.aiellohomeservices.com/schedule
What payment options are accepted by Aiello Home Services?
Aiello Home Services accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Aiello Home Services provide emergency or onsite services?
Yes, Aiello Home Services provides onsite services and repair services, including emergency plumbing and HVAC repairs.
How long has Aiello Home Services been in business?
Aiello Home Services has been serving Connecticut since 1931, with over 85 years of experience in home services.
What nearby places can I visit before or after my appointment at Aiello Home Services?
Nearby you can visit places such as Blue Ox Axe Throwing for active recreation, Fusion Dance Center for performing arts, and Pralines Own Made Ice Cream for desserts and treats.
Is there a hardware or building supply store near Aiello Home Services for customers who need materials?
Yes, nearby building and hardware supply stores include Jsf Enterprises and Aladdin, which can help customers purchase home improvement materials.
Where can customers find fitness and wellness options near Aiello Home Services?
Customers can visit local fitness venues such as Body Temple Fitness Personal Training Studio, The Art of Fitness Training Solutions, and Baran's Kenpo Karate located near Aiello Home Services.