Business Details
About
PlumberHVAC Contractor
Gottier Plumbing & Heating is a family-owned business, proudly serving Connecticut homeowners since 1954. We have grown a lot since 1954, but we are still a family business. The four Gottier brothers oversee our day-to-day operations. As a second-generation, family-owned business, we maintain high standards of professionalism, workmanship, and quality. We work hard to earn and maintain your trust. We provide expert plumbing and heating services to our customers in Vernon, CT, Tolland County, and the surrounding communities. Contact us today for all of your repair, installation, maintenance, and system replacement needs!
Details
- Credit cardAvailable
- Cash onlyNot available
- Onsite servicesAvailable
Location
Hours
Reviews
4.7
169 reviews
5 stars
157
4 stars0
3 stars0
2 stars
4
1 star
8
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, friendliness, and efficiency of the technicians, particularly highlighting Jake and Mateo for their excellent service.
Communication
Many reviews noted the company's prompt communication regarding appointments and updates, which helped manage customer expectations.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, describing some charges as excessive or difficult to understand, despite acknowledging the quality of service.
Problem Solving
Technicians were frequently commended for their ability to diagnose issues quickly and provide clear explanations and options for repairs.
Customer Loyalty
Long-term customers expressed high satisfaction with Gottier Plumbing, indicating a strong likelihood of repeat business and recommendations.
- SLSusan LeoneDec 23, 20255.0Excellent service. Mateo was very friendly, efficient and happy to help with our issues. Very prompt and respectful.
- JSJudy SDec 5, 20255.0Service was great. Appreciated that when running late for our scheduled appointment Gottier called to advise why (technician was held up with earlier appointment to get heat on for a customer - completely understandable as it is 9 degrees today). Makes it easy to wait when you know there is a good reason; and Mateo showed up ready to go to work on our problem.
- AKAlbert KleinDec 5, 20255.0Excellent analysis of the problem of cool water in the shower - not hot. Jacob and Thomas fixed the issue in a short amount of time. Very professional, clean and let us know exactly what was happening. Will highly recommend Gottier Plumbing to friends and neighbors looking for services. Great job…5 Stars
- TSTia SDec 4, 20252.0I have had good experiences with them in the past, but when they quote me just over $1000 to make my outdoor hose spigot longer I just can’t comprehend that expense. They want to add some drain pipe thing in the basement in case it freezes? Made absolutely no sense because I don’t have that now and it’s been fine for like over 50 years. I just wanted the pipe longer so it was easier to access.
- LRlisa riendeauDec 3, 20255.0Jake was phenomenal with the install. Very on point elaborative and understanding. Gottier reps on phone call center very easy to work with esp rescheduling, and communication prior to appt was direct! Thanks again.
Frequently Asked Questions About Gottier Plumbing & Heating
What services does Gottier Plumbing & Heating provide?
Gottier Plumbing & Heating offers expert plumbing and heating services including repair, installation, maintenance, and system replacement for homeowners in Vernon, CT and surrounding communities.
Where is Gottier Plumbing & Heating located?
Gottier Plumbing & Heating is located at 107 West St, Vernon, CT 06066, United States.
What are the business hours of Gottier Plumbing & Heating?
The business operates Monday through Friday from 7:30 AM to 4:00 PM and is closed on weekends.
Is Gottier Plumbing & Heating a family-owned business?
Yes, Gottier Plumbing & Heating is a family-owned business managed by the four Gottier brothers since 1954, maintaining high standards of professionalism and quality.
Does Gottier Plumbing & Heating accept credit card payments?
Yes, credit card payments are accepted at Gottier Plumbing & Heating.
Does Gottier Plumbing & Heating offer online estimates?
Yes, the company provides online estimates to its customers.
How can customers contact Gottier Plumbing & Heating?
Customers can contact Gottier Plumbing & Heating by phone at +1 860-875-0719 or through their website's contact page at https://gottierplumbing.com/contact-us/.
What nearby places can I visit before or after my appointment at Gottier Plumbing & Heating?
You can visit Pastry Bag Cake Co. for bakery treats, Every Day Creations for beauty and spa services, or Saxony Mill Park which is a park and museum near the location.
Are there any accommodation options close to Gottier Plumbing & Heating?
Yes, nearby accommodations include Highland Apartments, Parkwest Apartments, Park West Apartments, Vernon Pines Apartments, and Northgate Apartments.
Can customers use nearby services like Vernon Fire Department Station 441 or Penske Truck Rental when visiting Gottier Plumbing & Heating?
Yes, Vernon Fire Department Station 441 offers fire protection services nearby, and Penske Truck Rental provides truck and RV rentals close to the business, which can be handy for local homeowners and customers.