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One Hour Heating & Air Conditioning® of Bristol

4.9
(694 reviews)

Business Details

10 Makara St, Terryville, CT
06786, United States
(860) 390-5664
https://www.onehourheatandair.com/bristol

About

HVAC Contractor
At One Hour, we respect you, we respect your time, and, most importantly, we respect the trust that you put in us to keep your home comfortable. It’s why we back all of our work with a 100% customer satisfaction guarantee for two years, and it’s why we’re always on time—guaranteed.

Location

One Hour Heating & Air Conditioning® of Bristol
10 Makara St, Terryville, CT
06786, United States

Hours

Reviews

4.9
694 reviews
5 stars
651
4 stars
21
3 stars
4
2 stars
4
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently described as friendly, knowledgeable, and professional, providing excellent customer service.

Efficiency

Many customers praised the quick response times and efficient service, often receiving same-day appointments.

Transparency

Technicians are noted for their clear communication regarding issues, solutions, and pricing, ensuring customers are well-informed.

Technical Expertise

The staff is frequently recognized for their technical knowledge and ability to diagnose and resolve issues effectively.

Value for Money

While many customers appreciate the quality of service, some expressed concerns about pricing and the cost of additional services.
  • DP
    Debra Poinatale
    2 days ago
    2.0
    Not a happy costumer my furnace is still whistling after almost 700.00 dollars your prices are way to high very disappointed. Debbie Poinatale.
  • JO
    Jesse Olton
    Feb 16, 2026
    5.0
    THE ABSOLUTE BEST COMPANY! Jon went above and beyond, he was extremely helpful and honest. I truly felt like he wanted help. I wouldnt recommend anyone else at this point they are the absolute best. We'll be customers for life.
  • JC
    john colon
    Feb 13, 2026
    5.0
    Jon was very polite,knowledgeable and wry informative when it came to explaining all your up front pricing and options. We are very please with the service provided and very glad we chose one hour over all the rest.
  • TH
    Thomas Haines
    Feb 10, 2026
    1.0
    I placed a review on here, and when I went to look at it, it was removed. I would not trust the rating if the company can remove negative reviews. Here is the review a second time. I had a no heat emergency call. I agreed to the whopping $269 emergency service call fee. It was determined it was a clogged filter. They literally did not have the filter on the truck. How is this possible? A common problem, and easy fix, and they don't have the filter on the truck. They left me in a difficult situation. Since this review was removed by the company, I will now place it on all social media platforms to make sure others do not fall victim of this company. Ask yourself, how many more of these reviews have been removed???
  • JB
    Janiece Boddie
    Feb 2, 2026
    5.0
    The service was outstanding. The team was friendly, went above and beyond, and even helped with things beyond the service they came to do. When an issue came up that wasn’t their fault, they called CNG and had it resolved within the hour. Jon explained everything clearly and showed me how to change the filter. As a nurse who is always caring for others, it felt great to be taken care of. Highly recommend!

Brand Certified Facts from One Hour Heating & Air Conditioning® of Bristol

One Hour Heating & Air Conditioning® of Bristol partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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