Business Details
About
HVAC Contractor
ENCON’s reputation is built on a 100% commitment to customer satisfaction. We are so confident in our commitment to excellence that we are willing to put our promise in writing. We promise to:
- Stand 100% behind all of our workmanship.
- Not rest in our efforts to assure that you receive a positive service experience.
- Make every effort to restore system operations, on the same day, if you are one of our maintenance plan customers and experience a breakdown.
- Assign qualified and properly licensed technicians to your account.
- Continue to maintain high standards and employ the industry’s best professionals.
- Provide advanced training to keep our staff updated with the latest technology.
Details
- Onsite servicesAvailable
Location
ENCON Heating and Air Conditioning
1265 Woodend Rd, Stratford, CT
06615, United States
Hours
Reviews
4.9
529 reviews
5 stars
500
4 stars
11
3 stars3
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the technicians for being knowledgeable, professional, and thorough in their work.
Customer Communication
Customers appreciated timely communication regarding appointments and service updates, enhancing their overall experience.
Response Time
The business received positive feedback for quick response times, especially during urgent situations like AC outages.
Employee Conduct
While most reviews highlighted friendly and courteous staff, there were concerns about one employee's behavior affecting the company's reputation.
Long-term Reliability
Several long-term customers expressed satisfaction with consistent service quality over the years, although some noted recurring issues with their systems.
- KDKen Dustin3 days ago1.0Called to have them service my furnace. I don’t have a contract so I’m not a priority. They said they would come out today from 12-4, when I called at 3:15 I was told someone should’ve called to tell they couldn’t make it. They didn’t call. When I talked to the manger she can’t guarantee service unless I’m under contract paying a premium.
- SEStephen EricksonSep 16, 20251.0My personal information has been breached twice by hackers in less than 5 years. AVOID AT ALL COSTS!!!
- RMRobert MartinSep 11, 20251.0You have an employee named Jay Davis who is a terrible human being. He is posting disgusting comments on social media while wearing your company's logo. I will never refer anyone to this company with him there and share his comments along with the pictures in the companies shirts and beanie all over social media.
- ALAndrew LewisAug 31, 20255.0👍
- DDDaniel DomanAug 20, 20255.0Was friendly and thorough. Great service
Frequently Asked Questions About ENCON Heating and Air Conditioning
What services does ENCON Heating and Air Conditioning provide?
ENCON Heating and Air Conditioning offers HVAC services including maintenance, repairs, and installation with qualified and licensed technicians.
Which HVAC brands does ENCON work with?
ENCON works with Carrier, Lochnivar, Trane, and WaterFurnance brands for heating and air conditioning solutions.
Where is ENCON Heating and Air Conditioning located?
ENCON is located at 1265 Woodend Rd, Stratford, CT 06615, USA.
What are ENCON's business hours?
ENCON Heating and Air Conditioning is open 24 hours a day, seven days a week.
How can I contact ENCON Heating and Air Conditioning?
You can contact ENCON by phone at +1 203-375-5228 or visit their website at http://www.goencon.com/.
What commitment does ENCON have to customer satisfaction?
ENCON promises to stand 100% behind their workmanship, quickly restore system operations for maintenance plan customers, assign qualified technicians, and maintain high standards through advanced staff training.
What counties does ENCON serve?
ENCON serves customers in Fairfield, Putnam, Westchester, New Haven, and Litchfield counties.
Are there any nearby entertainment options close to ENCON Heating and Air Conditioning?
Yes, BounceU of Stratford, an amusement park and party venue, and Jump Off Trampoline Park, an arts and entertainment spot, are nearby for family-friendly fun before or after your visit.
Can customers easily find parts and supplies near ENCON?
Yes, Parts Authority, an auto parts and supply store, is nearby, making it convenient for customers needing parts or accessories.
Are there any nearby services that complement HVAC maintenance?
Yes, nearby complementary services include pest control from NaturaLawn of America and Tick Ranger, and pool services from A J Pool Plastering, useful for overall home care.