Business Details
About
HVAC ContractorAir Conditioning Contractor
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.8
163 reviews
5 stars
154
4 stars2
3 stars2
2 stars1
1 star
4
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, courteous, and knowledgeable, providing clear explanations of their work.
Customer Service
Customers appreciate the prompt and responsive service, with many highlighting the helpfulness of both technicians and office staff.
Quality of Work
The quality of repairs and maintenance is frequently praised, with technicians effectively diagnosing and resolving issues.
Communication
While many reviews commend communication regarding appointments and service details, some customers noted a lack of follow-up on quotes and requests.
Pricing Concerns
Several customers mentioned that the service is perceived as expensive, with some expressing dissatisfaction regarding the value of service contracts.
- KGKristofer Generales3 days ago1.0Do yourselves a favor and find a more honest and reputable HVAC group to work with. This company has been sending me a bill for a service. I wasn't familiar with this company and when I called them to say I've never had services done by them, they said "oh we merged with a different company so maybe you called our other company." Ok, interesting. On the bill is a service for my HVAC system cleaning but the date on their invoice was the incorrect date. I've spoken to them again and they asserted that the service was done on that specific date but the only HVAC service I had was 6 months off from their invoice date. The story didn't match up to me. The dates were wrong and the company was different. I refused to pay the bill until the invoice was updated to reflect the correct date (which if they were the company I worked with they should have in their record) but all they've done is spam me with letters and threatening me. It seems so much like a scam.
- NSNeil SiegelNov 13, 20255.0Very professional from start to finish. Great communication. Service appointment in a day after the heat pump failure arose. Diagnosed and fixed quickly. Tech fully explained the issue, remedy and costs. Could not be more satisfied. 5 stars
- JJJGWNov 3, 20255.0We had an urgent boiler issue right before Halloween and ENCON was incredible. From the quick response time to the expertise of the technicians (Dylan and Jason - with Michayla for set-up), the entire experience was seamless. They diagnosed the issue quickly, fixed it efficiently, and ensured everything was running smoothly. Their service gave us comfort and peace of mind right when we needed it most. Highly recommend ENCON for dependable, high-quality service!
- PCPatrick CaulfieldOct 31, 20255.0The technician from Encon, Jean, was terrific! In preparation for the Winter months, he came to our house to conduct the semiannual check-up our HVAC system and perform system maintenance, as a component of our annual maintenance contract. He arrived promptly, was professional and quietly went about his business. Jean is a gentleman and a skilled technician. I highly recommend him!
- SKSandra KuzmichOct 31, 20255.0This ENCON visit was a semi-annual maintenance check. Wendy did a great job of making sure the scheduling of my appointment was well coordinated. Matt was the technician, and he was terrific; professional and extremely helpful. I had a list of questions regarding my geothermal system, and he took the time to provide explanations to me. He also identified issues with a radiant heat system that I did not know existed, and he was able to resolve the problems. He also helped me set up my thermostats to my Wi-Fi; he was very patient with me which I greatly appreciated. I would highly recommend ENCON/Matt as an HVAC service provider.
Frequently Asked Questions About ENCON Heating and Air Conditioning
What services does ENCON Heating and Air Conditioning offer?
ENCON Heating and Air Conditioning provides HVAC services, including air conditioning installation, repair, and maintenance.
Where is ENCON Heating and Air Conditioning located?
It is located at 31 Parker Ave, Stamford, CT 06906, USA.
What are the hours of operation for ENCON Heating and Air Conditioning?
ENCON Heating and Air Conditioning is open 24 hours a day, 7 days a week.
How can I contact ENCON Heating and Air Conditioning?
You can reach them by phone at +1 203-375-5228 or email at info@goencon.com.
Since when has ENCON Heating and Air Conditioning been established?
ENCON Heating and Air Conditioning has been serving customers since 1969.
What counties does ENCON Heating and Air Conditioning serve?
They serve Fairfield, Westchester, Putnam, and Dutchess counties.
Is ENCON Heating and Air Conditioning available for onsite service and repairs?
Yes, they offer onsite services and repair for HVAC systems.
Are there any music venues near ENCON Heating and Air Conditioning?
Yes, Sound City Music, a music venue and instrument store, is nearby and customers can enjoy live music or shop for instruments before or after their HVAC service.
What nearby services can I find for home cleaning or improvement around ENCON Heating and Air Conditioning?
Superior Home Services Cleaning is close by, offering home cleaning and improvement services which complement HVAC maintenance.
Are there other HVAC or contractor services near ENCON Heating and Air Conditioning?
Yes, Controlled Temperatures provides HVAC, plumbing, and contractor services nearby for additional support or options.