Aqua Pump Co Inc

4.2
127 reviews

About

Pump SupplierLeak Detection ServiceWater Purification EquipmentWater PurifiersWater Softening Equipment SupplierWell Drilling Contractor
Aqua Pump Co., Inc. of Stafford Springs, Connecticut was established in 1973, and for more than 45 years has provided outstanding service to its commercial and community water supply customers. From water pumps and water treatment services to water filtration services, we offer everything from leak detection to well water testing to ensure your water supply remains safe. Ask about our FREE in-home water testing! To ensure your water systems integrity, ask us about our Certified Operator Program. A family-owned business since the 1940's, Aqua Pump is now entering their 4th generation, and their commitment to their customers remains as strong as ever. Providing excellent customer service begins with education. Aqua Pump is always looking to improve and learn as the industry evolves. Throughout the year Aqua Pumps attends several trade shows, vendor demonstrations, and training seminars, all in an effort to stay informed and keep their customers happy. Aqua Pump aligns themselves with only the most reliable, established, and cost-effective companies, suppliers, and vendors in the industry. Whenever possible they purchase domestic parts, equipment, and media.

Details

  • Cash onlyNot available

Location

Aqua Pump Co Inc
169 West Stafford Road, Stafford Springs, CT
06076, United States

Hours

Reviews

4.2
127 reviews
5 stars
98
4 stars
4
3 stars
0
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the responsiveness and professionalism of the technicians, highlighting their willingness to explain issues and provide timely service.

Pricing Concerns

Several reviews mentioned dissatisfaction with pricing, citing instances of high quotes and unexpected charges, leading to recommendations to seek alternative providers.

Quality of Work

While many customers reported positive experiences with repairs and installations, some expressed frustration over perceived upselling and inadequate troubleshooting.

Communication Issues

A number of customers noted a lack of clear communication regarding service details and pricing, which contributed to negative experiences.

Emergency Response

Customers frequently commended Aqua Pump for their quick response times during emergencies, often resolving issues within hours.
  • DW
    Denise Winiarski
    5 days ago
    5.0
    Polite, helpful and courteous as always!
  • ES
    Eric svensk
    6 days ago
    5.0
    Great service! Lost water yesterday morning.Nick came same day and diagnosed everything. Came back following day and replaced and upgraded my system. All issues resolved. And best water pressure we have ever had. Thank you.
  • RP
    Robert Polmatier
    Nov 15, 2025
    5.0
    Had these guys out to check our system…told me all ok and call if a problem comes up. Thank You for your integrity
  • PM
    Patrick Murray
    Nov 11, 2025
    5.0
    Fast service, responsive, performed repairs well. Resolved our water pressure issues quickly. Would use again.
  • SB
    Shannon Bourbeau
    Nov 11, 2025
    5.0
    Very impressed by the quick response time for our no water issue. The tech who responded was fantastic! Very nice, knowledgeable and efficient. Explained the issue and the solution professionally.

Frequently Asked Questions About Aqua Pump Co Inc

What services does Aqua Pump Co Inc provide?

Aqua Pump Co Inc provides well repairs, well maintenance, water testing, water filtration, water conditioning, well location, leak detection, and well sanitizing services.

Where is Aqua Pump Co Inc located?

Aqua Pump Co Inc is located at 169 West Stafford Road, Stafford Springs, CT 06076, USA.