Aqua Pump Co Inc

4.4
171 reviews

Business Details

169 West Stafford Road, Stafford Springs, CT
06076, United States
(860) 481-6050
https://www.aquapump.com/

About

Pump SupplierLeak Detection ServiceWater Purification EquipmentWater PurifiersWater Softening Equipment SupplierWell Drilling Contractor
Aqua Pump Co., Inc. of Stafford Springs, Connecticut was established in 1973, and for more than 45 years has provided outstanding service to its commercial and community water supply customers. From water pumps and water treatment services to water filtration services, we offer everything from leak detection to well water testing to ensure your water supply remains safe. Ask about our FREE in-home water testing! To ensure your water systems integrity, ask us about our Certified Operator Program. A family-owned business since the 1940's, Aqua Pump is now entering their 4th generation, and their commitment to their customers remains as strong as ever. Providing excellent customer service begins with education. Aqua Pump is always looking to improve and learn as the industry evolves. Throughout the year Aqua Pumps attends several trade shows, vendor demonstrations, and training seminars, all in an effort to stay informed and keep their customers happy. Aqua Pump aligns themselves with only the most reliable, established, and cost-effective companies, suppliers, and vendors in the industry. Whenever possible they purchase domestic parts, equipment, and media.

Details

  • Cash onlyNot available

Location

Aqua Pump Co Inc
169 West Stafford Road, Stafford Springs, CT
06076, United States

Hours

Reviews

4.4
171 reviews
5 stars
139
4 stars
6
3 stars
1
2 stars
4
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and knowledgeable staff, highlighting their responsiveness and willingness to explain issues clearly.

Timeliness

Numerous reviews noted the quick response times for emergency services, often resolving issues within hours.

Professionalism

Technicians were frequently described as professional, thorough, and respectful, contributing to positive customer experiences.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, citing instances of perceived overcharging or unexpected costs after service.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding service quality and management issues, indicating inconsistency in customer experiences.
  • FS
    Frank Slicer
    1 day ago
    5.0
    David performed with excellence in all aspects of his work and answering all my questions! Great work David!
  • SS
    Sean Schooley
    2 days ago
    5.0
    Diagnosed the issue and told me how to fix the problem. He got back to me within a hour of my call. Next time I have a issue with my well I know who I will be calling
  • DW
    Donna Warnock
    Feb 4, 2026
    5.0
    I LOVE you all. Jeff and thenothers ha e been there evert rime I needed them. I have a very nasty setup at this 1808 farm house and you all have gotten me through horrible times in the last 4 years
  • BG
    Bernie Gooch
    Feb 2, 2026
    5.0
    It was a freezing Sunday and our well pump quit. I called Aqua Pump. He had one call before us and he still got to us in just a couple hours. He explained clearly what the problems were, and had it done within and hour or so. He stayed to make sure the system was cycling, and as it's 40 years old, he recommended some upgrades. It was an excellent choice to call Aqua pump, and when we upgrade that is who I'll be calling.
  • KP
    Keith Pelkey
    Feb 2, 2026
    5.0
    Ben was timely, we versed and very confident in his service. He set appropriate expectations, a time line for immediate repair and a very common sense long term remedy. Clone him.

Frequently Asked Questions About Aqua Pump Co Inc

What services does Aqua Pump Co Inc provide?

Aqua Pump Co Inc provides well repairs, well maintenance, water testing, water filtration, water conditioning, well location, leak detection, and well sanitizing services.

Where is Aqua Pump Co Inc located?

Aqua Pump Co Inc is located at 169 West Stafford Road, Stafford Springs, CT 06076, USA.

Brand Certified Facts from Aqua Pump Co Inc

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Certified February 08, 2026Yext Knowledge Graph
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