Brand Certified
Aqua Pump Co Inc
4.4(177 reviews)
Certified by Aqua Pump Co Inc • Mar 01, 2026
Business Details
169 West Stafford Road, Stafford Springs, CT
06076, United States
Certified by Aqua Pump Co Inc • Mar 01, 2026
(860) 481-6050
Certified by Aqua Pump Co Inc • Mar 01, 2026
https://www.aquapump.com/
Certified by Aqua Pump Co Inc • Mar 01, 2026
About
Certified by Aqua Pump Co Inc • Mar 01, 2026
Pump SupplierLeak Detection ServiceWater Purification EquipmentWater PurifiersWater Softening Equipment SupplierWell Drilling Contractor
Aqua Pump Co., Inc. of Stafford Springs, Connecticut was established in 1973, and for more than 45 years has provided outstanding service to its commercial and community water supply customers. From water pumps and water treatment services to water filtration services, we offer everything from leak detection to well water testing to ensure your water supply remains safe. Ask about our FREE in-home water testing! To ensure your water systems integrity, ask us about our Certified Operator Program.
A family-owned business since the 1940's, Aqua Pump is now entering their 4th generation, and their commitment to their customers remains as strong as ever. Providing excellent customer service begins with education. Aqua Pump is always looking to improve and learn as the industry evolves. Throughout the year Aqua Pumps attends several trade shows, vendor demonstrations, and training seminars, all in an effort to stay informed and keep their customers happy.
Aqua Pump aligns themselves with only the most reliable, established, and cost-effective companies, suppliers, and vendors in the industry. Whenever possible they purchase domestic parts, equipment, and media.
Details
- Cash onlyNot available
Location
Certified by Aqua Pump Co Inc • Mar 01, 2026
Hours
Certified by Aqua Pump Co Inc • Mar 01, 2026
Reviews
4.4
177 reviews
5 stars
145
4 stars
6
3 stars1
2 stars
4
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers frequently praised the promptness, professionalism, and friendliness of the staff, highlighting their willingness to explain issues and solutions clearly.
Response Time
Many reviews noted the quick response times for emergency calls, with technicians often arriving within an hour or less.
Technical Expertise
Technicians were described as knowledgeable and efficient, successfully diagnosing and resolving issues with well systems and water pumps.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, citing instances of perceived overcharging or unexpected costs after service.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding service quality and communication, particularly related to estimates and follow-up.
- KPKate Phillips5 days ago5.0I called Aqua Pump on a Saturday because our well pump stopped working, and Jeff came out within an hour of getting in touch with us. We are so thankful Jeff was able to come out so quickly and fix our pump, add a new tank, and install a water filter. Highly recommend Aqua Pump! 🙂
- NRNancy Roberts-SchweitzerFeb 14, 20265.0Kevin made a difficult situation bearable. He explained the problem and the steps that we would need to raje for a long term solution.
- FSFrank SlicerFeb 11, 20265.0David performed with excellence in all aspects of his work and answering all my questions! Great work David!
- SSSean SchooleyFeb 10, 20265.0Diagnosed the issue and told me how to fix the problem. He got back to me within a hour of my call. Next time I have a issue with my well I know who I will be calling
- BGBernie GoochFeb 2, 20265.0It was a freezing Sunday and our well pump quit. I called Aqua Pump. He had one call before us and he still got to us in just a couple hours. He explained clearly what the problems were, and had it done within and hour or so. He stayed to make sure the system was cycling, and as it's 40 years old, he recommended some upgrades. It was an excellent choice to call Aqua pump, and when we upgrade that is who I'll be calling.
Frequently Asked Questions About Aqua Pump Co Inc
What services does Aqua Pump Co Inc provide?
Aqua Pump Co Inc provides well repairs, well maintenance, water testing, water filtration, water conditioning, well location, leak detection, and well sanitizing services.
Where is Aqua Pump Co Inc located?
Aqua Pump Co Inc is located at 169 West Stafford Road, Stafford Springs, CT 06076, USA.
What are the regular business hours of Aqua Pump Co Inc?
Aqua Pump Co Inc is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Aqua Pump Co Inc offer emergency services?
Yes, Aqua Pump Co Inc offers 24/7 emergency service every day.
How can I contact Aqua Pump Co Inc?
You can contact Aqua Pump Co Inc by phone at +1 860-481-6050 or toll-free at +1 800-642-0420.
What types of products can I purchase from Aqua Pump Co Inc?
Aqua Pump Co Inc offers well pumps, water tanks, variable frequency drives, water softeners, pH neutralizers, iron filters, sanitizers, K-Life, IMS odor control, and arsenic treatment products.
What counties does Aqua Pump Co Inc serve?
Aqua Pump Co Inc serves Windham, New London, New Haven, Tolland, Hartford counties in Connecticut, and Middlesex County in New Jersey.
Are there any local places near Aqua Pump Co Inc that customers might visit?
Yes, customers might visit Stafford Area Farmers & Crafters Market for fresh produce, West Stafford Elementary School nearby, or Mallard's Nest, an antique and furniture store near Aqua Pump Co Inc.
How can I find Aqua Pump Co Inc if I am visiting the local area?
Customers can use nearby landmarks like the Stafford Area Farmers & Crafters Market or the West Stafford Fire Department as points of reference to locate Aqua Pump Co Inc at 169 West Stafford Road, Stafford Springs.
Can I combine a visit to Aqua Pump Co Inc with shopping or services in the area?
Yes, after visiting Aqua Pump Co Inc, customers can explore nearby businesses such as Alpine Tree Co. LLC for landscaping needs, NAPA Auto Parts for vehicle supplies, or visit the Stafford Town community center for local events.
Brand Certified Facts from Aqua Pump Co Inc
This information is certified by Aqua Pump Co Inc and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website