Wonderful service! Arrived when scheduled, polite, and efficient! Highly recommend!
RH
Ryan Hartman
Jul 23, 2025
5.0
The entire staff at New London County Septic is outstanding.. however, Carl is the absolutely BEST! His level of knowledge coupled with his amazing customer service is second to none. I would recommend him EVERY DAY!!
SM
Stacey Maskell
Jul 3, 2025
5.0
Amazing quality, great price, they are a family business and they were so incredibly helpful and friendly, I can’t say enough good things about them. 10/10!
JH
Jennifer H
Feb 13, 2020
5.0
Very responsive! I received a quote with in hours of when I called! That's hard to find sometimes. Thank you
After 3 quotes I chose this company because most responsive, has licenses needed to do job, clear in terms, no bs and was less expensive then the others. I had issues with the other company quotes. He and his company showed up 15 min early on the day scheduled, worked most of the day to replace the broken water line in my yard from road meter to basement home meter, left everything neat as possible. Done no problems. Payment process was smooth no issues, charged what was quoted. I would recommend this company and will use them again. Thank you for your hard work and professionalism.
BD
Blues Dad
Nov 29, 2019
2.0
Owner seems to be knowledgeable and was very friendly. But when it was time for work no where to be found. Called and left three messages. No response.
Frequently Asked Questions About New London County Septic & Excavation
How often should I get my septic tank pumped?
We get this question a lot. The state health department recommends pumping your tank every three to five years. If you have children living at home, you should consider having the tank serviced more often. This is due to the fact that your household uses more water for things such as showers, laundry, dishes, etc. If you think you may need your system pumped, our septic services in Stonington, CT can help!
I have no idea where my septic tank is located, how do I find it?
Most systems installed after 1980 should have an “as-built” drawing on file at your local health department or town sanitarian's office. If an as-built drawing is not on file, we will have to locate equipment that we can use to help find your septic tank. Our ability to get the job done is why people rely on us for septic services in Stonington, CT!
I’ve uncovered my tank and it’s full, what I should do?
The septic tank is designed to work at a “full” level. The liquid level should normally be about eight to 12 inches from the top of the tank. For more information or for septic services in Stonington, CT, contact us today.
How often should I get my septic tank pumped?
The state health department recommends pumping your septic tank every three to five years. Households with children might need more frequent servicing due to higher water usage.
How can I locate my septic tank if I don't know where it is?
Systems installed after 1980 usually have an "as-built" drawing at your local health department or town sanitarian's office. If not available, we use specialized equipment to locate your septic tank.
What should I do if my uncovered septic tank is full?
A septic tank operates with the liquid level about eight to 12 inches from the top. If uncovered and full, it is functioning normally. For assistance, contact us for septic services in Stonington, CT.
What types of septic services does New London County Septic & Excavation offer?
We provide commercial and residential septic tank pumping, septic design and installation, inspection, maintenance, excavation, and emergency services 24/7 in New London County, CT.
Where is New London County Septic & Excavation located and when are you open?
Our office is at 20 Lorenz Industrial Parkway, Ledyard, CT 06339. We operate 24/7 with emergency services available at all times.
What payment options does New London County Septic & Excavation accept?
We accept American Express, Cash, Check, Discover, Invoice, MasterCard, and Visa for your convenience.
How can I contact New London County Septic & Excavation?
You can reach us by phone at +1 860-536-0420 or email at office@nlcountyseptic.com. Visit our website at http://nlcountyseptic.com to schedule a service.
What benefits do nearby businesses like SiteOne Landscape Supply and Spicer's Lawn Care & Landscape Design provide to customers before or after septic services?
Customers can visit SiteOne Landscape Supply for landscaping materials and equipment or Spicer's Lawn Care & Landscape Design for professional landscaping and excavation services, complementing site preparation and maintenance related to septic work.
How might nearby automotive services like Auto Glass Connection and B & D Auto Works assist customers visiting New London County Septic & Excavation?
While attending to septic or excavation needs, customers can access nearby automotive services including glass repair and bike shops at Auto Glass Connection and B & D Auto Works for vehicle maintenance or repairs.
Are there recreational or community places near New London County Septic & Excavation that customers might find interesting?
Yes, customers can explore nearby locations like the Southeastern Connecticut Equestrian Team for sports and recreational activities, Mystic Valley Hunt Club for horseback riding, or visit New Life Church for community events.