Business Details
About
Flooring ContractorCarpet InstallerCarpet StoreFlooring Store
At Carpet King and Flooring, our experts can install any design and style of carpet for you, and we also provide custom-made area rugs, runners, and hardwood flooring.
Location
Hours
Reviews
4.4
27 reviews
5 stars
22
4 stars
1
3 stars
1
2 stars0
1 star
3
- CTChristopher Takacs2 days ago5.0Stephen at Carpet King was super helpful in helping us find LVP flooring and a runner for our basement renovation. Great choices, competitive pricing and top notch service. We’ll be using and referring Carpet King for future work.
- BCBrian CorasanitiFeb 2, 20235.0A+ experience from start to finish. Since we moved into our house we have used them to put new flooring in 2 bedrooms and a runner on our stairs. Pricing, quality of materials and work done was top notch. There is more work to be done here over the next couple years and they are the only company I am going to consider.
- IBIsabelle B.Oct 4, 20174.0I've used Carpet King a couple of times, both with good results. They installed a maple floor in my kitchen 1 year ago. Had a little issue with transition pieces but Joe was fantastic at reimbursement and clearing up the problem. The product and installation are quality. I recently need a few pieces of oak for some repairs and they provided it gratis. It is great to work with a small business and have a good relationship.
- MSMichele SlaterFeb 15, 20151.0I wanted to give my business to a mom & pop store instead of a big box or department store when I needed carpeting for my steps and landing in my house so I went to Carpet King. I was satisfied with the work (it was basic carpeting & padding) and price. So when it came time to buy an area rug I went back to Carpet King. After waiting around the Norwalk store for 30 min to be helped, I looked around myself and and found an area rug I liked. I finally had a salesperson help me and asked about the rug. It's 8'x10', black with a contemporary design at opposite corners. I really loved it. I bought it. Setting up delivery was a nightmare since they don't deliver on the weekend (what?!). Finally, I had an appt for between 9-12PM. They showed up at my door at 7:30 and I wasn't even up yet. Before they could come in I saw a tear in the padding. I refused delivery. Setting up delivery again was again a nightmare. Because they don't deliver on the weekends, and I work, and they only deliver during the day, it took weeks. Finally I got delivery, padding was fine. I loved the way it looked in my home. However, the carpet being black, shows every single speck of dust and anything else that might be on your feet or in the air. I called Carpet King after owning the carpet for 2 months and explained the problem. Their answer "oh yeah, black shows everything." I said "then why didn't the salesman point that out to me?" No answer. Can I exchange it? No, only within 3 days!!! I said "It's only me in the house. The carpet is still brand new. I don't want a refund, and I'll buy something else." No, they'd have to speak to the manager and call me back. I have never received a call back. If I bought this rug from a big box or department store I would have been able to return it with ease. This is why mom & pop stores are going out of business; bad customer service, non-disclosure of facts, poor sales help and terrible return policies. Needless to say I won't be returning to Carpet King...ever again.
Frequently Asked Questions About Carpet King and Flooring
Do you offer waterproof flooring options?
We offer a variety of waterproof flooring solutions, including luxury vinyl planks (LVP), luxury vinyl tile (LVT), and select rubber flooring options. For a comprehensive selection of flooring choices, we invite you to visit Carpet King and Flooring.
Do you offer installation services for residential properties?
Our installation services cater to both residential and commercial clients. We provide expert installation for all property types, ensuring your flooring or carpet is installed with precision and care.
Can Carpet King and Flooring install commercial flooring?
Indeed, our flooring store is equipped to handle both residential and commercial flooring installations. We have the expertise to meet the specific needs of commercial spaces.
What is the difference between linoleum and vinyl flooring?
Linoleum is composed of natural materials, primarily linseed oil, and is known for its eco-friendly properties. Vinyl flooring, on the other hand, is synthetic and offers a wider range of design options at often more affordable prices. We encourage you to visit our store to explore these options in detail.
What are the benefits of luxury vinyl planks (LVP) and luxury vinyl tile (LVT)?
LVP and LVT are highly regarded for their durability, ease of maintenance, water resistance, and diverse style options. Industry reports suggest that properly installed and maintained vinyl flooring can last up to 25 years. Our store offers a wide selection of luxury vinyl options as well as traditional carpet installations.
Can I view samples of your flooring products in your showrooms?
Certainly. We welcome you to visit our showrooms in Fairfield and Norwalk, CT, where you can explore an extensive range of flooring samples in person.
Can I purchase flooring products online, or do I need to visit your showroom?
While you can browse our flooring products online, we recommend visiting our showroom for a comprehensive view of our offerings and to receive personalized assistance from our flooring experts.
Do you offer installation services for custom-shaped rooms or spaces?
Our skilled installation team is adept at handling custom-shaped rooms and spaces, ensuring a precise fit for your flooring. We encourage you to contact us to discuss your specific installation needs for both flooring and carpet.
What products and flooring options does Carpet King and Flooring offer?
Carpet King and Flooring offers a variety of products including carpet, vinyl flooring, rubber flooring, hardwood flooring, and linoleum.
What services does Carpet King and Flooring provide?
They provide services such as commercial flooring, rubber flooring, carpet installation, floor installations, hardwood flooring, linoleum flooring, and flooring designs.
Where is Carpet King and Flooring located?
Carpet King and Flooring is located at 675 Kings Highway E, Fairfield, CT 06825, United States.
What are the business hours of Carpet King and Flooring?
They are open Monday through Thursday from 10:00 AM to 5:00 PM, on Friday from 10:00 AM to 2:00 PM, and on Saturday from 10:00 AM to 5:00 PM. They are closed on Sundays.
How can I contact Carpet King and Flooring?
You can contact them by phone at +1 203-433-7384 (main), +1 203-335-6667 (mobile), or +1 203-853-6666 (alternate). You may also email them at carpetkingandflooring@gmail.com.
What payment options are accepted at Carpet King and Flooring?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
What brands does Carpet King and Flooring carry?
They carry brands including Stanton, Mohawk, Shaw, Dixie Home, Godfrey Hirst, Fibreworks, and Royal Dutch.
Are there any notable places near Carpet King and Flooring for customers to visit?
Yes, nearby places include Sky lounge Fairfield for nightlife, Cornerstone Medical Training Center for education, and AristoKatz for veterinary care.
How can nearby transit or local businesses help in finding Carpet King and Flooring?
Nearby businesses like Firestone Complete Auto Care and Fairfield Kitchen & Bath serve as landmarks. Also, locals familiar with these places can help direct you to Carpet King and Flooring.
What nearby places might customers want to visit before or after shopping at Carpet King and Flooring?
Customers might enjoy visiting Mancuso’s Restorante & Bar for dining or The Wine Rack of Fairfield for wine selection before or after their flooring visit.