Customers consistently praised the professionalism and expertise of the Drainage Experts team, noting their courteous and knowledgeable staff.
Communication
Many reviews highlighted excellent communication throughout the service process, with timely updates and clear explanations provided by the team.
Efficiency
Customers appreciated the quick and efficient service, often noting that jobs were completed faster than expected without compromising quality.
Customer Satisfaction
Overall, customers expressed high satisfaction with the quality of work and the value for money, frequently recommending Drainage Experts to others.
SS
Sam Schneider
Feb 11, 2026
5.0
Dealing with a backed up septic on my birthday wasn’t what I had planned for the day but Jon and TJ made it fun and easy! Thanks again guys, you don’t mess around and you knew exactly how to fix the problem. Thanks for helping me in a bind!
JG
Joseph Greci
Jan 31, 2026
5.0
Couldn't be happier with the service provided by Drainage Experts in pumping out my septic tank. They were able to accommodate the date and time that I needed. I received a call from the office saying that they were on the way plus I received a senior discount. Hats off to Ben the service technician for working in extreme cold weather.
PE
Pam Moriarty Real Estate
Jan 28, 2026
5.0
I've been in the real estate business for nearly 20 years and have used Drainage Experts for septic and drainage work for quite some time. They are extremely knowledgeable, honest, and fantastic to work with. They're the only company I recommend!
KD
Kevin DaRos
Jan 8, 2026
5.0
Prompt response. Courteous people. Went right to work as soon as they arrived. Pumped & gone in about 1/2 hour.
MC
Myles Critton
Jan 2, 2026
5.0
Can’t say enough good things about the team at Drainage Experts.
Frequently Asked Questions About Drainage Experts LLC
Do you handle permits for septic and drainage work?
Our company manages all aspects of the services we provide, including obtaining the necessary permits for septic and drainage work. We take care of the entire process from beginning to end, ensuring a seamless experience for our clients.
How often should I have my septic tank pumped?
The frequency of septic tank pumping typically ranges from every two to three years. However, this can vary based on factors such as the size of your household, the capacity of your septic tank, and your overall water usage patterns.
What are signs that my septic system is failing?
Several indicators may suggest a failing septic system. These include unpleasant odors in your home or yard, slower draining fixtures, gurgling sounds from drains, and unusually lush or wet grass directly above the septic system area.
What happens if my spetic system fails
In the event of a septic system failure, our team will conduct a thorough evaluation of the situation. We will explain your options clearly and work with local health departments if required. If repairs are feasible, we will recommend this course of action before considering a full system replacement.
Do you offer free estimates?
Yes — we provide FREE estimates for many of our services.
What areas do you serve?
Tolland County, Windham County, and surrounding areas.
Are you licensed and insured?
Yes. Our team consists of experienced, licensed installers committed to professional work.
Can you help with real estate transactions?
Absolutely. We work closely with buyers, sellers, and realtors for inspections, repairs, and system guidance.
Do you help with insurance documentation?
Yes — we can assist with letters and documentation when needed.
What services does Drainage Experts LLC offer?
Drainage Experts LLC provides septic and drainage services including septic pumping, inspections, installations, repairs, yard and foundation drainage, sewer connections, and sewer repairs.
Where is Drainage Experts LLC located?
Drainage Experts LLC is located at 121 Jobs Hill Rd, Ellington, CT 06029, USA.
What are the business hours of Drainage Experts LLC?
The company operates Monday through Friday from 8:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
Which payment methods are accepted by Drainage Experts LLC?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Drainage Experts LLC affiliated with any organizations?
Yes, Drainage Experts LLC is associated with BBB, COWRA, and NFIB.
In which areas does Drainage Experts LLC provide services?
They serve several cities and counties in Connecticut including Ellington, Manchester, Glastonbury, East Windsor, South Windsor, East Hartford, Enfield, Lebanon, Colchester, Marlborough, as well as Tolland and Windham counties.
Does Drainage Experts LLC provide services in Spanish?
Yes, they offer services in both English and Spanish.
How can I contact Drainage Experts LLC?
You can contact them by phone at +1 860-858-6524 or via email at info@drainageexpertsllc.com.
Are there any related businesses near Drainage Experts LLC that customers might find useful?
Nearby businesses include American Starr Plumbing & Heating for plumbing needs, Keith Gauvin Roofing LLC for roofing services, and Executive Lawn Service for landscaping and property management.
What places nearby Drainage Experts LLC might be interesting to visit before or after a service appointment?
Customers might visit The Modern Milkman, a local grocery store and farm, or explore historical landmarks like High Meadow, which is also a real estate accommodation nearby.
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