Customers consistently praised the professionalism and expertise of the staff, noting their friendly demeanor and willingness to explain processes.
Timeliness
Many reviews highlighted the promptness of service, with technicians arriving on time and completing jobs efficiently.
Customer Satisfaction
Overall, customers expressed high levels of satisfaction with the quality of work and the value for money, often recommending the service to others.
Communication
The business received positive feedback for its clear communication, both in scheduling appointments and keeping customers informed throughout the service process.
Honesty and Integrity
Several customers appreciated the honest assessments provided by the team, which often saved them from unnecessary expenses.
MP
Michael Picozzi
Nov 11, 2025
5.0
From the very beginning Jon was extremely knowledgeable and helpful. I have a very complicated drainage issue at my house, the house is on a hill, above a lake, and the entire house is surrounded by concrete. Jon was able to design and install a system that drains water away from the house into the woods. His team was even able to camera and repair a drain 2 other companies could not!
Highly recommend.
EM
EDI Masonry
Oct 15, 2025
5.0
John and Ben are the men of their word!
Since the first discussion to the complete project, everything went smooth and nicely done. I will recommend them to everyone I know and I will use them in my future projects.
I can’t say enough words on what I have to express for them, very happy customer!
Keep doing a good job guys!
JA
justin adams
Sep 24, 2025
5.0
FAST, ACCURATE, HONEST! Highly recommend……..
SW
Silver Grey Wolf
Sep 23, 2025
5.0
We've used Drainage Experts at 2 different houses and they've been wonderful every time we work with them! One was for a septic inspection and the other was for regular cleanings. Professional, Friendly, Knowledgeable, and Affordable. We highly recommend them!
MR
Mario Rios
Aug 21, 2025
5.0
5 stars because google doesn’t allow for more.
We called Drainage Experts for a second opinion/estimate on some work for a home we were looking to purchase.
Jon was very knowledge and educated us on what we truly needed to work on. He helped put us at ease.
We will be recommending him going forward.
Frequently Asked Questions About Drainage Experts LLC
What services does Drainage Experts LLC offer?
Drainage Experts LLC provides septic and drainage services including septic pumping, inspections, installations, repairs, yard and foundation drainage, sewer connections, and sewer repairs.
Where is Drainage Experts LLC located?
Drainage Experts LLC is located at 121 Jobs Hill Rd, Ellington, CT 06029, USA.
What are the business hours of Drainage Experts LLC?
The company operates Monday through Friday from 8:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
Which payment methods are accepted by Drainage Experts LLC?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Drainage Experts LLC affiliated with any organizations?
Yes, Drainage Experts LLC is associated with BBB, COWRA, and NFIB.
In which areas does Drainage Experts LLC provide services?
They serve several cities and counties in Connecticut including Ellington, Manchester, Glastonbury, East Windsor, South Windsor, East Hartford, Enfield, Lebanon, Colchester, Marlborough, as well as Tolland and Windham counties.
Does Drainage Experts LLC provide services in Spanish?
Yes, they offer services in both English and Spanish.
How can I contact Drainage Experts LLC?
You can contact them by phone at +1 860-858-6524 or via email at info@drainageexpertsllc.com.
Are there any related businesses near Drainage Experts LLC that customers might find useful?
Nearby businesses include American Starr Plumbing & Heating for plumbing needs, Keith Gauvin Roofing LLC for roofing services, and Executive Lawn Service for landscaping and property management.
What places nearby Drainage Experts LLC might be interesting to visit before or after a service appointment?
Customers might visit The Modern Milkman, a local grocery store and farm, or explore historical landmarks like High Meadow, which is also a real estate accommodation nearby.