Customers consistently praised the professionalism and expertise of the staff, highlighting their knowledge and ability to communicate effectively.
Timeliness
Many reviews noted the promptness of service, with technicians arriving on time and completing jobs quickly.
Customer Service
The business received positive feedback for its friendly and helpful customer service, both in the office and on-site.
Quality of Work
Customers expressed satisfaction with the quality of work performed, often mentioning thoroughness and attention to detail.
Affordability
Several reviews highlighted the reasonable pricing of services compared to competitors, making them a preferred choice for many customers.
KD
Kevin DaRos
3 days ago
5.0
Prompt response. Courteous people. Went right to work as soon as they arrived. Pumped & gone in about 1/2 hour.
MC
Myles Critton
Jan 2, 2026
5.0
Can’t say enough good things about the team at Drainage Experts.
CD
Claudia Davis
Dec 21, 2025
5.0
Working with Drainage Experts was seamless! The replacement of our 42 year old system happened exactly on the time line Ben said it would have. John did the initial inspection and told us exactly what was wrong and provided options. Corrine kept us updated on the process. Watching Ben & TJ work, you knew they knew what they were doing. Drainages Experts are true professionals and we highly recommend them!
PW
Patrick Wroth
Dec 16, 2025
5.0
Working with Drainage Experts was incredible easy. From calling and requesting a repair quote, to getting a reminder call the day of, to finally getting our septic pipe repaired - everyone was friendly and professional. The repair was a lot quicker than I expected, and I’ll definitely be using them for regular service going forward!
NH
Neccica Hayes
Dec 9, 2025
5.0
They were wonderful to work with! Their prices were very reasonable, great communication throughout the project, and the crew did a fantastic job on the repairs and dry well installation. Would definitely recommend!
Frequently Asked Questions About Drainage Experts LLC
What services does Drainage Experts LLC offer?
Drainage Experts LLC provides septic and drainage services including septic pumping, inspections, installations, repairs, yard and foundation drainage, sewer connections, and sewer repairs.
Where is Drainage Experts LLC located?
Drainage Experts LLC is located at 121 Jobs Hill Rd, Ellington, CT 06029, USA.
What are the business hours of Drainage Experts LLC?
The company operates Monday through Friday from 8:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
Which payment methods are accepted by Drainage Experts LLC?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Drainage Experts LLC affiliated with any organizations?
Yes, Drainage Experts LLC is associated with BBB, COWRA, and NFIB.
In which areas does Drainage Experts LLC provide services?
They serve several cities and counties in Connecticut including Ellington, Manchester, Glastonbury, East Windsor, South Windsor, East Hartford, Enfield, Lebanon, Colchester, Marlborough, as well as Tolland and Windham counties.
Does Drainage Experts LLC provide services in Spanish?
Yes, they offer services in both English and Spanish.
How can I contact Drainage Experts LLC?
You can contact them by phone at +1 860-858-6524 or via email at info@drainageexpertsllc.com.
Are there any related businesses near Drainage Experts LLC that customers might find useful?
Nearby businesses include American Starr Plumbing & Heating for plumbing needs, Keith Gauvin Roofing LLC for roofing services, and Executive Lawn Service for landscaping and property management.
What places nearby Drainage Experts LLC might be interesting to visit before or after a service appointment?
Customers might visit The Modern Milkman, a local grocery store and farm, or explore historical landmarks like High Meadow, which is also a real estate accommodation nearby.