Certified by Pillar Wood Floors & Remodeling • Feb 22, 2026
Reviews
5.0
75 reviews
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Tim H.
Feb 2, 2026
5.0
I met with six different hardwood flooring contractors as I weighed replacing our carpeted second floor with hardwood flooring. Simply put, Alfredo at Pillar Wood Flooring stood out head and shoulders above the others. His thoughtful understanding of the project’s requirements, along with his astute recommendations and detailed cost estimate, made his company the clear choice. His excellent office support (thank you Maria!) only reinforced this decision. Finally, and most importantly, the execution of the project was first-rate. Pillar met all their scheduling commitments and the crew did an excellent installation job. Based on my experience, I can highly recommend Pillar Wood Flooring without reservation.
VG
Vicky Giordani
Jan 29, 2026
5.0
We had three rooms with heavy wear patterns and dark water stains in the kitchen and entry ways. Someone suggested we just replace all the wood or cover them with a floating floor product.
Our home is 100 years old and deserved preservation so we had Alfredo explain what we could expect from refinishing the floors.
He gave us two choices, an oil base that would be similar to the original or a clear poly that lets the new finish show. We went with the clear and it brightened the whole look.
Professional crew that was very good at their trade. No damage to walls or trim we highly recommend Pillar Floors.
MJ
Michael Cardillo Jr
Jan 1, 2026
5.0
Pillar Hardwood Floors did a phenomenal job with my hardwood floor install! Owner Alfredo was very professional and was easy to work with through the consultation process right to the end of installation. He was able to install my floors in time before I moved into my new home. Bravo to Pillar Hard Wood Floors…..Alfredo and his professional team.
SW
Scott Walsh
Dec 23, 2025
5.0
Alfredo took care of everything. They moved all the furniture, refinished the floors, and put the furniture back. The floors look awesome. And, the crew worked nonstop till the job was done including through the weekend. Great and timely service. 5 Stars!
ZL
Zandy Lord
Dec 1, 2025
5.0
Alfredo and his team did a phenomenal job laying new and refinishing old existing floors! I couldn’t be happier with how they turned out! They were all extremely professional and a pleasure to work with. Alfredo knows his stuff 🤗 I highly recommend Pillar Hardwood Floors. I’d give them 10 stars if I could 🌟
Frequently Asked Questions About Pillar Wood Floors & Remodeling
What types of flooring does Pillar Wood Floors & Remodeling install?
Pillar Wood Floors & Remodeling specializes in the installation of hardwood, luxury vinyl plank (LVP), laminate, and engineered wood flooring. Our range of options caters to various styles and budget requirements.
Do you provide free estimates?
Yes, we offer complimentary, no-obligation in-home consultations. This allows clients to obtain a clear understanding of costs and available options before making a decision.
Can you help me choose the right flooring for my home?
Certainly. Our team will guide you through sample selections, discuss your specific needs and lifestyle, and assist you in selecting the ideal flooring that combines style, durability, and affordability.
How long does a typical flooring installation take?
The majority of our projects are completed within 1 to 3 days. The exact duration depends on the size of the area and the type of flooring being installed.
Do you handle old flooring removal?
Yes, our services include the removal and disposal of your existing flooring prior to installation. This comprehensive approach ensures a hassle-free process for our clients.
What's the difference between solid hardwood and engineered hardwood?
Solid hardwood is constructed from a single piece of wood and can be refinished multiple times. Engineered hardwood, on the other hand, features a layered construction that provides enhanced resistance to moisture and temperature fluctuations.
Can LVP (Luxury Vinyl Plank) really look like real hardwood?
Indeed, LVP is designed to replicate the appearance and texture of natural hardwood. It offers the additional benefits of increased durability, water resistance, and low maintenance requirements.
Do you offer warranties on your flooring and installation?
Yes, we provide product warranties (which vary by manufacturer) and an installation warranty. This ensures our clients have peace of mind regarding their flooring investment.
How should I care for my new hardwood floors?
For optimal maintenance of your hardwood floors, we advise regular sweeping or vacuuming, cleaning with a wood-appropriate floor cleaner, and avoiding excessive moisture exposure.
Are you a local company?
Indeed, Pillar Wood Floors & Remodeling is a locally owned and operated business. We serve Connecticut homeowners, providing expert craftsmanship and individualized service.
What types of flooring does Pillar Wood Floors install?
Pillar Wood Floors specializes in installing hardwood, luxury vinyl plank (LVP), laminate, and engineered wood flooring, offering options for various styles and budgets.
Do you provide free estimates?
Yes, we offer complimentary, no-obligation in-home consultations to help you understand costs and options before deciding.
Can you help me choose the right flooring for my home?
Absolutely. Our team guides you through sample selections and discusses your needs to choose flooring that fits style, durability, and affordability.
How long does a typical flooring installation take?
Most projects are completed within 1 to 3 days, depending on the area size and flooring type.
Do you handle old flooring removal?
Yes, we remove and dispose of existing flooring before installation, ensuring a hassle-free process.
What’s the difference between solid hardwood and engineered hardwood?
Solid hardwood is a single piece of wood and can be refinished multiple times; engineered hardwood has layered construction offering better moisture and temperature resistance.
Can LVP (Luxury Vinyl Plank) really look like real hardwood?
Yes, LVP replicates hardwood’s appearance and texture, adding durability, water resistance, and low maintenance.
What are your business hours and holiday closures?
We are open Monday through Friday from 10:00 AM to 4:00 PM, and closed on Saturdays, Sundays, and holidays such as November 27 and December 25, 2025.
What payment options does Pillar Wood Floors accept?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa payments.
What nearby places can I visit around Pillar Wood Floors in East Lyme?
Nearby, you can visit Holdridge Gardenland for gardening needs, enjoy a treat at Flavor King Ice Cream Trucks, or stop by Post Road Market for sandwiches and smoothies.
Are there services near Pillar Wood Floors related to home improvement?
Yes, Atlantic Building Products is nearby offering building supplies and countertop installation, which might complement your flooring project.
What local amenities are near Pillar Wood Floors that could be useful?
You’ll find multiple post offices like United States Postal Service close by, as well as insurance agencies such as Nationwide Mutual Insurance Company and Northeast Financial Group.
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