Prestige Plumbing Werks

Reviews

• BB

  Brandon

  1 day ago
  1.0
  I had a very frustrating experience with this company and would not recommend them. To start, Tyler himself was polite and professional—but the overall experience felt far more like a sales pitch than a service call. I reached out to have a toilet replaced and was scheduled quickly, which I appreciated. Before the appointment, I asked whether I should purchase a toilet or if they would provide one. I was told they could handle that after assessing the job. When Tyler arrived, instead of focusing on the requested work, the visit turned into a broader plumbing inspection and upsell. While I was open to hearing recommendations, it quickly became clear this was more about selling additional services than addressing my original request. After the inspection, I was presented with a quote of roughly $2,400 to replace a toilet and add a water filter. When I asked for a price on just the toilet replacement, I was quoted about $1,600—with an additional $500 if the flange needed replacement. For context, a quality toilet can be purchased for around $200. When I asked what the cost would be if I supplied the toilet myself, I was quoted $615—again with a potential $500 upcharge. At that point, I would also need to reschedule another visit, after already taking time out of my day for this appointment. Bottom line: I left work early for what should have been a straightforward job, only to be met with extremely inflated pricing and a sales-driven experience. I strongly encourage others to get multiple quotes before moving forward. The pricing here was not competitive or justified for the scope of work.
• MK

  Melissa Keplinger

  1 day ago
  5.0
  We had an excellent experience with Zak from Prestige Plumbing Werks from start to finish. The work was done professionally and efficiently with honest and fair pricing. What truly set him apart, though, was his kindness. While he was here, he noticed our elderly dog struggling in the snow and didn’t hesitate to carry him back inside for us. That level of care and compassion is something you just don’t see every day. It’s rare to find someone who combines skill, honesty, and genuine kindness. Highly recommend to anyone looking for great service from great people.
• NN

  NausicaaNeptune (Nerviss)

  3 days ago
  5.0
  Anthony from Prestige Plumbing is a polite trustworthy and sympathetic professional, he quickly figured out the cause of our leak and stopped it. He definitely went the extra mile to make it possible for me and my senior mom to get needed repairs as soon as possible. Anthony is a hard and focused worker. I would highly recommend him and will certainly ask for him on any future plumbing problems. Let’s hope there are none!! Thank you Prestige for sending us such a wonderful human being to help us.
• CO

  Cindy Ortiz

  3 days ago
  5.0
  First time ever calling a plumber. My husband usually fixes everything but I have to wait about a zillion years for him to get to it. So, I said screw it, asked on Facebook and out of the 8 suggestions, 4 were for Prestige. I am so glad I called them! The young lady on the phone was professional and personable. I even got a little bio about my plumber before he got there! I thought that was pretty original and cool. Zach came in and fixed my issue with ease and confidence. Brilliant job by a brilliant company! I highly recommend!
• GD

  George Darrah

  Mar 31, 2026
  5.0
  Prestige was referred to me for some plumbing work to the main water line in my basement. There prices are competitive with other similar businesses. One thing I did like about their price is the service call fee was better than others and they waved this fee once I agreed to let them do the work. As it pertains to the quality of their work, it was truly top notch. They did a phenomenal job on diagnosing the problem and then fixing it. Their customer service is also excellent. They were quick to respond, explained everything that they were going to do and why, and they did something rare that not many other companies do, they followed up on the job they performed. Thank you Anthony for being a professional, patient, and friendly. To your bosses, Anthony truly reflected your companies values that you advertise. He is truly a Great Ambassador or your company. I would highly recommend this company. Privately owned and no Public Equity Firm involved.

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