Air, Inc.

Reviews

• VW

  Victor Wong

  1 day ago
  5.0
  When our water boiler failed, we were without heat and hot water on a cold day. Not many places were able to come or fix it in a reasonable time. After calling Air Inc, Pat arrived within the hour, diagnosed the issue, sourced the part and fixed the problem the same day. I was impressed by his knowledge, professionalism, promptness and effectiveness. Pat went the extra mile and is worth every penny. Highly recommend.
• AK

  Anna Kot

  1 day ago
  4.0
  I recently had an oil-to-air source heat pump conversion done by Air, Inc., and while I did send some constructive feedback to the owner directly about other aspects of the process, I wanted to make sure the installation team got the recognition they deserve. Kenny, Rolando, Matteo, and Julie went above and beyond from start to finish. Kenny in particular is exceptional - he walked through every detail with me, never made me feel like my standards were too much to ask, and when a challenge came up mid-installation, he sat down with me and worked out a real solution. He treated my home with genuine care and respect. Rolando and Matteo were equally professional and hardworking throughout. Julie was a true lifeline when things got complicated - calm, responsive, and genuinely in my corner when I needed it most. This was a major investment for me, and these four are the reason I'm still a satisfied customer and will recommend Air, Inc. to others. If you're considering them for a big project, ask for this team.
• EO

  Edwin Ortiz

  1 day ago
  5.0
  Ricardo was extremely knowledgeable about the oriduct and clearly explained what needed to be done. Thank you Ricardo..
• RH

  Robin Helburn

  4 days ago
  5.0
  When our water heater died, Air, Inc. showed up fast and delivered in a way that actually impressed me (which is not easy to do). Jonathan was professional, personable, and refreshingly thorough. He assessed what we needed without overselling, explained everything clearly, and got the process moving immediately. Within two days, the new water heater was delivered and installed. The install team was outstanding. The new unit was slightly different in size, and instead of making it “work,” they reorganized the entire utility closet and rebuilt the platform so everything fit properly and safely. Clean work, clear communication, and no cutting corners. Exactly how it should be done. The next day, I had a few questions. Jonathan came back immediately and while he was there, he knocked out our scheduled HVAC service as well (which was scheduled for the following week). I love that he was efficient and proactive. He even followed up a week later to make sure everything was running smoothly. I had been searching for a new HVAC company after two very “meh” experiences elsewhere. Air, Inc. is not meh. They are responsive, capable, communicative, and genuinely pleasant to work with. As someone in the service industry myself, I know the difference between average and excellent. This was excellent.
• JJ

  John

  Feb 24, 2026
  5.0
  Jonathan was professional and efficient and got our system working again after the major snow storm. He answered our questions and gave us a lot of good information. We would gladly work with him again in the future.

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