Technicians consistently demonstrated professionalism, knowledge, and courtesy during service calls.
Customer Service
Customers praised the friendly and helpful nature of both the office staff and technicians.
Efficiency
Many reviews highlighted the quick and efficient service provided by the team, completing installations and repairs in a timely manner.
Communication
While most feedback was positive regarding communication, some customers expressed concerns about transparency and pushy sales tactics.
Quality of Work
Overall, customers were satisfied with the quality of work, although a few noted issues with installation details.
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Jennifer Ghigiarelli
6 days ago
3.0
Have had A-1 out for furnace and water heater maintenance as well as a furnace install. We haven't had a flawless experience yet -- mostly communication issues and a minor tech mistake -- but A-1 has so far addressed our concerns in post in a timely manner to clear things up.
SJ
Steve Jensen
Nov 14, 2025
5.0
A few years ago, a friend recommended A-1 Heating, Cooling and Plumbing in Rifle, CO to my wife and I for repairs that were needed at that time. The results were extraordinary, so when our 23-year-old home recently started to develop mechanical issues, we knew who we could count on the provide us with the best products and services.
Our Heating and AC units decided to come to the end of their lives at the same time we were having a window replacement company replace multiple windows in our home. A situation that could have been extremely stressful went smooth and seamless guided by the leadership and professionalism of the A-1 team. Austin, Matt, Braxton, and John were all involved in getting our home back to better that ever! Cody came by to make sure everything was OK. OK!!!! These guys are fantastic! A-1's service and professionalism are absolutely the best. They have earned our present and future business in addition to us referring others to them.
Keep up the great work A-1. You're the best!
Steve and Donna Jensen / Rifle, CO 81650
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Jean Hubbard
Nov 13, 2025
5.0
Wade and Braun were awesome to work with. They were very professional and friendly easy to connect and work with. Very satisfied with their services. Thanks guys
JD
Janeen Deines
Nov 11, 2025
5.0
We had a wonderful experience with A-1. Our technician was John. He was efficient and knowledgeable. He diagnosed and fixed our water heater in one service appointment We couldn’t be more pleased or appreciative! Thank you !!
DP
Diana Pius
Nov 6, 2025
5.0
Our neighbor recommended A-2 to us and they were greet. Nicholas, our technician was very professional, answered all our questions and a pleasant young man. He did outstanding work on our furnace. Will definitely call A-1 for any future work/repairs.