Professional Garage Doors

Reviews

• KC

  Kathrin Coulter

  Oct 30, 2025
  1.0
  A while back the springs broke on my garage door. I went there to get them replaced, or at least have some new once ordered. Was immediately met with skepticism, and was told to go home and weigh the door!?!? Went back there and they ordered some springs, I payed for them. It took a while,I had to call them multiple times because they didn't call when they said they would. Finally springs arrived, went to pick them up....wrong springs!. Guy came to the house twice to reweigh the door, supposedly new springs were ordered, but they never called me to let me know if they had arrived. Got the run around on the phone, so I went there in person several times, and 98% of the time the lady at the front desk was not there during business hrs. The guys said she would be back soon after having her nails done. They could not help me in the meantime. I said I just wanted my money back. There was a issues with that, because they felt that I should pay for the springs they ordered, the wrong once. This whole thing drug on for an ENTIRE YEAR. I finally got my money back. I did not feel valued as a costumer or taken seriously. There was zero accountability. I called the other guys in town, they came out and fixed it in ONE DAY!
• HN

  Howard Narlinger

  Sep 25, 2025
  5.0
  Dave helped me a lot today ! My door was closing hard & sticking. They were booked for 3 days and squeezed me in! Their service and fees were very good &fair the work quality ! Highly recommend this company!!!!! Howard& Linda thank you
• SL

  Shauna Lockwood

  Jan 24, 2023
  2.0
  The door on my unit was installed professionally, and no mess was left. However, getting the actual installation to take place was a huge headache. I was told the techs would be at around my house between 9 and 9:30, so I left work to come wait for them, only to have them show up over two hours later without a single phone call to me. I called the office several time to be told, “oh, they’re leaving here in 10 minutes!” or “they’ll be on their way shortly!” Come to find out, a delivery truck showed up late to their facility that needed to be unloaded. Which is no big deal. The fact that they never even bothered to call me so that I could adjust my schedule shows a major lack of professionalism and consideration for the customer in my mind. I rearranged my work day so I could be home for them and they didn’t even have the respect to call and tell me they’d be late. Moreover, after the techs did show up, they told me I could return to office as they did not need access to my home to install the door. I asked them to call me when they were done, and they never did. So yeah… 2 stars at best.
• JD

  Jody Dilley

  Mar 11, 2021
  5.0
  Excellent to deal with

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