High 5 Plumbing, Heating, Cooling & Electric

Reviews

• TH

  Tom Huffman

  Mar 31, 2026
  5.0
  I own a home that is 12 years old and things are starting to happen here and there. Last week I ran my dishwasher and it started spitting water out of an overflow valve. I googled different plumbers in the area and came across High Five. I called in and explained what the problem was and they scheduled somebody to come out to see me Right away. The technician that they sent out was named Master Diggins. He was friendly and professional right from the start. When I showed him what the issue was, he knew exactly what to do. He diagnosed the issue and had the problem resolved in less than 45 minutes. I highly recommend High Five and Master Diggins! Great job!
• JJ

  James Bishop Jr

  Mar 27, 2026
  1.0
  Stay away from High 5 Plumbing!!! My pressure relief valve went out on my hot water tank, and I called High 5 to come out and fix it. The next day they sent a technician to my house, and I thought he was there to fix the issue. However, he was just like a used car salesman and tried to get me to upgrade to a tankless hot water heater, then tried to get me to upgrade to a home filtration system all for the “low low cost” of $16,000… I repeatedly said no thank you, then asked that he give me a quiet for my issue and get to work on it. After an hour of talking with him he quoted me around $600 to fix the problem, in addition, I find out that he can not fix the issue because he was not a technician and that he would have to call dispatch to have another technician come out and fix it. I asked him to please leave and then I called the company back. They closed the work order and had to reschedule the call for another day. I said no thank you and just fixed the issue myself. PLEASE NOTE….. the new part cost me $30 from lows and it took me 10min to do (after watching some YouTube videos)… High 5 was going to charge me $600!!!!!! For $30 parts and I guess $570 for labor… RUN FROM High 5!! They over charge!!!! Please be on the lookout for your friends and family that need plumbers, DON’T let them use High 5!
• BH

  Blake Hammond

  Mar 18, 2026
  5.0
  We had a great experience with Nathan as our technician! He was very cordial and gave us all of the information we needed prior to making the necessary repairs!
• JL

  Jenni / Jenni & Co Events LLC

  Mar 16, 2026
  5.0
  Amazing customer service all the way around! They were extremely professional and very kind. My parents loved them and recommended them to us! Very pleased!
• RW

  Reston Witten

  Mar 10, 2026
  5.0
  Project Overview On March 9, 2026, High 5 Plumbing, Heating, Cooling & Electric completed a same-day plumbing service call at 3117 E Long Cir S (Unit 3117). The project encompassed four distinct but related repairs: replacement of the main water shutoff valve, replacement of the water heater, replacement of the kitchen sink shutoff valves, and replacement of the kitchen faucet. Work affected the home's primary water supply, water heating system, and kitchen water fixtures. The timing of the project was deliberately coordinated to maximize efficiency. The main shutoff valve replacement was scheduled in conjunction with exterior waterline work already planned by the HOA, allowing the water supply to be interrupted at a time that aligned with community maintenance. The remaining repairs — water heater and kitchen fixture work — were bundled into the same service visit to take advantage of the contractor already being on site, reducing the overall cost and disruption of scheduling separate appointments. Contractor Performance High 5 Plumbing, Heating, Cooling & Electric (License #189849) completed all work on the scheduled date of March 9, 2026, finishing within a single day as planned. The project came in exactly on budget at $5,964.02 — no cost overruns, no change orders, and no timeline slippage. All work was executed as requested. It should be noted that the reviewer did not have a detailed basis for evaluating materials quality or workmanship against industry norms, and no direct comparison with other contractors was made prior to engaging High 5. The reviewer acknowledges that with more time, obtaining additional bids would have been preferable to establish a price benchmark. That said, the contractor was recommended and the work was completed to the reviewer's satisfaction. HOA & Regulatory Compliance The project was handled in full compliance with townhome and HOA requirements. The HOA was notified prior to work commencing. A permit was obtained for the water heater replacement, which is standard practice for that type of work. The remaining repairs were not subject to permit inspection requirements. No shared walls or common pipes were affected. Neighboring units experienced no disruption, and the shared water supply was not impacted — a key consideration given the coordination with the HOA's own exterior waterline work. Outcome All four repairs were fully resolved on the day of service. No follow-up work was required, and a warranty or guarantee was provided by the contractor. The reviewer confirmed satisfaction with the completed work and indicated they would recommend High 5 Plumbing to others. Summary & Recommendations This was a well-coordinated, on-budget, on-schedule plumbing project. The decision to bundle multiple repairs into a single visit — timed alongside HOA-scheduled exterior work — was sound and likely reduced both cost and inconvenience. The one notable gap in this review is the absence of competitive bids. The reviewer was candid about this limitation: without an apples-to-apples comparison, it is difficult to assess whether $5,964.02 represents fair market value for the scope of work. For future projects of similar scale, obtaining two or three bids in advance is recommended, even if the preferred contractor is ultimately selected. Overall, the project is a positive example of proactive maintenance planning and effective coordination with the HOA.