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Basset Home Services

4.8
(822 reviews)

Business Details

6150 Southmoor Dr #5, Fountain, CO
80817, United States
(719) 642-6128
https://www.bassetheating.com/?utm_source=gbp

About

Air Conditioning ContractorHeating ContractorElectricianGenerator Service & RepairHVAC ContractorPlumberWater Heater SalesWater Heater ServiceAir Duct Cleaning ServiceEmergency Plumbers
Basset Home Services is a local and proud family-owned, veteran-owned business. We are a customer-focused HVAC, plumbing, and electrical company serving El Paso and Pueblo Counties that was established in 2005. We employ the most highly trained service experts in the industry, our integrity is unsurpassed, and our goal is to provide you with the best service experience ever. For routine home services, or emergency plumbing, electric, or HVAC help, our team of experts is here and prepared to ensure your home's systems are functioning reliably and effectively. When looking for the best, look no further. The Basset Team is here to serve you.

Location

Basset Home Services
6150 Southmoor Dr #5, Fountain, CO
80817, United States

Hours

Reviews

4.8
822 reviews
5 stars
761
4 stars
18
3 stars
5
2 stars
5
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional demeanor of the staff, highlighting their willingness to explain issues and provide options.

Expertise

Technicians were frequently noted for their knowledge and ability to diagnose and resolve issues effectively.

Responsiveness

Customers appreciated the quick response times and efficient service, especially in urgent situations.

Mixed Experiences

Some reviews mentioned instances of rude service or lack of knowledge from specific employees, indicating inconsistency in customer experiences.

Long-term Trust

Several long-term customers expressed their loyalty to the company, citing consistent quality of service over many years.
  • JJ
    Jen Long (JloLong)
    6 days ago
    5.0
    Tim was fantastic! Our water heater went out last night and we were researching plumbers in the area. We saw Basset was highly recommended on Reddit by other customers so we gave them a call. They were here before the appointment window time and reasonably priced. Tim got us up and running in no time. Excellent customer service and very happy we decided to call them. Thank you, Tim!!
  • AM
    Alisha Mathis
    6 days ago
    5.0
    Can’t recommend this company enough!!! Had some furnace issues and Tim came to give us an estimate on a new furnace and Tristan and Jordan came to install the new furnace. Everything from the first visit to the install was amazing. Tim did a thorough estimate and explained everything so well and Tristan and Jordan did an exceptional install job. They took extra care in putting on the shoe covers to keep my house clean as well as explaining the whole new system. They all were kind, respectful, and efficient. I will definitely be using them when it’s time to upgrade our Ac unit! Thanks guys…we appreciate everything!
  • JG
    Jason Gallob
    Feb 13, 2026
    5.0
    Richard came out to the house to evaluate my furnace, due to some recent issues that started. It was determined that the furnace needed to be replaced, due to it being 25 years old. Richard made the whole process easy as we discussed options, payment plans, and how soon we could get everything installed. Richard went above and beyond, showing that Bassett Heating & AC is the way to go for a quick, easy, smooth process.
  • PP
    Psps218
    Feb 5, 2026
    3.0
    The techs were professional while I was subjected to a way too much marketing tactics. In the end $1500 for a simple pressure regulator valve change and purging air out of the boiler loop was at a minimum $800 too much. The valve assembly would have cost me ~$200 and there was no soldering involved. « Lawyers’ » rates… At least Basset plumbing was reachable, not like the other 5 plumbers who didn’t return my voice mails. Still greedily pricey not allowing me to do more business long term. I’ll have someone else replace my boiler for which the quoted me about $17k when it should be $10k-$12k max.
  • CC
    CJK
    Feb 4, 2026
    5.0
    Anthony did a great job with our furnance and AC . He was very knowledgable, explained what he was doing and provided outstnading service. I was very pleased with his work and would request him again. Allijia did a great job working along with Antony to provide outstanding service. UPDATE 2/9/26 Tim came over to replace the cartridges in my 2 showers. Since it was about 13 years since they were serviced the handle set screw, the escutcheon cap on both of them were very hard to remove. What I appreciated about Tim was his persistence in working to get these removed using lubricants and tools. Finally after much effort he was able to remove both of them and replace the old cartidges. Both showers are running great--like having new showers! Thanks Tim. I definitely would ask for Tim next time I have plumbing needs.

Frequently Asked Questions About Basset Home Services

What services does Basset Heating, Plumbing, Electrical & Air Conditioning, Inc. provide?

They offer HVAC, plumbing, and electrical services, including emergency repairs and routine home system maintenance.

Where is Basset Heating, Plumbing, Electrical & Air Conditioning, Inc. located?

They are located at 6150 Southmoor Dr #5, Fountain, CO 80817, USA.

Brand Certified Facts from Basset Home Services

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Certified February 22, 2026Yext Knowledge Graph
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