Swan Plumbing, Heating & Air of Denver

Reviews

• NJ

  N. Alex Johansen

  3 days ago
  5.0
  Nima, Rubin, & Skip! The power trio! These guys came in and knocked out a full replacement like it was nothing. Had to bring a crane in to get the new unit on the roof. The furnace was in a closet you couldn't get behind unless you climbed over pipes and shimmied through a tight and small attic space. All this while it snowed on the roof. Couldn't have been more polite and appreciative of the smallest thing. Awsome crew!
• CM

  Chip Morsbach

  3 days ago
  5.0
  Bryce Garcia performed our annual plumbing inspection yesterday. He was one of the best home service techs we have had. Friendly and polite, very efficient in his work, and gave us a thorough report with understandable explanations and practical suggestions. He is a great asset for Swan!
• NC

  Nickolas Chabot-Olson

  5 days ago
  1.0
  Beware of dishonest business practices. We brought Swan out to deal with a sewer backup. They said they would need to charge us $400 extra to remove the basement toilet to complete the sewer scope. They ran the scope and insisted that our line had significant "bowing" (essentially sagging) which meant the line needed to be replaced or cleaned out twice annually by them at $1500 a pop. The replacement would run $15K at the least because they would have to dig up the line. Mind you, we have a built out brick patio and new garage built over the sewer line. So the added expense of repairing all the damage done from the work - likely $50K. We sought out a second opinion after looking at our initial inspection from buying the house two years back. The inspection noted no concerns. Additionally, we found a city permit that showed the bulk of the "cast iron" line was replaced in 2022 to PVC. How could there be significant and concerning bowing in 3-4 years, and how could Swan not know it was PVC piping. So the second opinion - we brought out a reputable company who conducted the scope from the alley! They didn't need to charge us $400 to complete the scope by removing the basement toilet. They said the line had little to no bowing, nor did it have any backup of any sort. They urged us not to replace the line or even worry about doing a clear out or cleaning at this time. They found no settling of debris or clogging whatsoever. They also didn't charge us for anything including the visit or the scope as they said it was minimal work since they could access the line from the alley. One other note of irritation and question about Swan's professionalism beyond their questionable business practices was after the initial visit with the first "professional", he said he was going to "stress the system" to figure out what might be the issue. Ever since then, we've been hearing consistent banging from our water lines throughout the house (water hammering). Now a new problem for us to resolve. And when we called after our second opinion to ask why we were charged $400 for the manual labor of removing a toilet to complete a scope that otherwise could have been done from the alley, they provided no justification, apology, or willingness to refund us that money. AVOID this company. They either don't know what they're talking about or they're attempting to scam homeowners.
• FB

  Frank Busnardo

  5 days ago
  1.0
  I needed a quote only for whole house humidifier scheduled it they confirmed it came out give me a price then wanted to charge me a $99 fee to come out to give a quote which was not agreed or discussed at all beforehand I do not like companies that charge for a quote and to lie about it they should be up front if somebody wants to pay for them to come out then that's their choice beforehand I will never use them
• CS

  Christina Smith

  Dec 29, 2025
  5.0
  Allan came out to check my furnace and immediately stood out from the other companies I had out. I had five different companies give me quotes before this, and I honestly didn’t get a great vibe from any of them. Allan was kind, honest, and took the time to explain everything clearly without any pressure or upselling. He actually listened and made sure I understood what was going on, which I really appreciated. He then had one of his guys come out and fix the furnace quickly, and the whole process was smooth and stress-free. If you’re looking for someone trustworthy who knows what they’re doing and treats you like a human, I highly recommend Allan and his team.

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