Customers frequently praised the responsiveness and professionalism of the office staff, particularly Melissa, who was noted for her helpfulness and positive attitude.
Quality of Work
Many reviews highlighted the high quality and thoroughness of the electricians' work, with specific mentions of Ben and other team members being professional, knowledgeable, and efficient.
Communication
Customers appreciated the clear communication regarding scheduling, pricing, and the work being performed, with several electricians providing detailed explanations of issues and solutions.
Mixed Experiences
While many reviews were positive, there were notable complaints about pricing, billing practices, and some instances of poor service, indicating inconsistency in customer experiences.
Timeliness
The company was often commended for prompt service and timely arrivals, with many customers expressing satisfaction with the quick response times for appointments.
WT
Whit Taylor
Dec 2, 2025
5.0
These are 5 genuine customer satisfaction star. Ben proved to be not only extremely competent as an electrician, but also extremely conscientious about applying his skills. He treated our electrical distribution problems as if they were occurring in his own home! He worked doggedly to identify causes behind our problems and produced positive outcomes. We have used New Electric a number of times now and have become part of loyal customer base. Ben is a big reason!
BS
Bob and Gail Sprentall
Oct 28, 2025
5.0
Ben Sack came to the home as we were looking at installing an electric fireplace. He provided excellent information and options for installation. He even helped solve why our current gas fireplace was not igniting.
Strongly recommend Ben to provide excellent service and options.
HR
Hailey Rushing
Oct 27, 2025
5.0
To say that New Electric went above and beyond would be an understatement. We put in a pool and reached out to New Electric to do all the wiring. They jumped in and got it done. They are very easy to work with and go above and beyond on the customer service side. I will only use New Electric for an additional electrical needs. 5/5 Highly recommend.
SB
Steven bratschie
Oct 19, 2025
1.0
The most incompetent Electrician I’ve ever experienced in 45 years of doing remodeling and construction work. They failed to run/install numerous wires in a new construction project for baseboard heating, floor tile heating, and other fixtures required in the plans. Only after the owner pointed out these errors did they take action to try to remedy them but some of them were not capable of being remedied. This error required the removal of 40+ sheets of drywall that had been installed , causing months of delay in the project because of the interruption of the schedule for other subcontractors. They refused to pay all the cost associated with the removal for the drywall and delivery of new drywall and installation.Every time a mistake was discovered by them they tried to twist and turn it to make it the owners mistake, or the construction manager’s mistake when in fact, it was their mistake. Then they would insist on a change order and charging more money to do what they were hired to do initially claiming they had to redo work, which was true because of their incompetence and their own mistakes.No accountability, no acknowledgement of their total incompetence of their workers. Complete Lack of oversight and guidance. Shawdy work on installation of exterior lighting ( just hacked into new siding without properly mounting the lights ) and damaging exterior lighting requiring replacement of the lights although not admitting they caused the damage to the lighting. The owner had to buy all new fixtures. then they charged the owner an up charge to install the exterior lights correctly as they It should have been done initially.Stay away from this company and do not do business with them under any circumstances. they lack the skill, the integrity and the competence to do any electrical work and charge a fortune for what they do.
MT
Michael Glenn Thompson
Oct 17, 2025
1.0
DON'T: first day went well, 2nd scheduled day they cancelled due to emergency call in bachelor gulch, then I get bill for day 1 and it's for 3 electricians. I was there the whole day and there were only 2 guys. It was almost a $1,000 over charge. How do they make such a MISS! Ben is a good electrician but speaks more than he works. Don't need someone condescending and bad talking my property. YES it's a 1940's hunting cabin that has been piece mailed around so it's rustic rough. Don't need him bad mouthing it as its a magical get away for me. Plus clean up after yourselves. Its not hard to have a catch bucket. Pieces and parts under every outlet. DO the work and be respectful. KEEP SHOPPING! In a time and material job, how can they not supply the materials list after multiple requests, yet add amount to invoice for materials billing. DISHONEST!
New Electric is an electrician service that helps keep your electrical systems safe and reliable.
What are the operating hours of New Electric?
New Electric operates Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact New Electric for electrical services?
You can contact New Electric by phone at +1 720-452-2900 or by email at melissa@newelectricservice.us.
Does New Electric require an appointment for services?
Yes, New Electric requires appointments for their services.
Does New Electric offer onsite electrical services?
Yes, New Electric provides onsite electrical services at customer locations.
Can I reach New Electric outside of regular business hours?
Yes, New Electric encourages customers to contact them 24/7 for assistance.
Where is New Electric located?
New Electric is located at 3211 W Hampden Ave, Denver, CO 80110, USA.
What nearby businesses can I visit for HVAC or plumbing services near New Electric?
Brookman's Heating & A/C is nearby and provides HVAC, plumbing, and contractor services—convenient if you need comprehensive home or business repairs.
Are there nearby stores where I can find office supplies or appliance repair while visiting New Electric?
Yes, Blue Spruce Concepts, Inc. and Denver Technical Specialists are nearby for office supplies and appliance repair services, which could be useful if you're managing a business or home projects in the area.
What leisure or dining options are near New Electric?
Nearby you can find Peer Brands Inc., a restaurant and outdoor gear store, and HipPOPs, an ice cream shop and food truck, great for meals or treats before or after your visit to New Electric.