Doctor Fix-It Plumbing, Heating, Cooling & Electric

Reviews

• TG

  Tracy Geeorg

  Aug 3, 2025
  5.0
  Dr. Fix-it came through within a hour of my kitchen sink stopping up. Ryan did a great job and was very professional. I'll definitely be using Doctor Fix-it for all my future plumbing needs
• DG

  Debra Garcia-Gomez

  Jul 31, 2025
  1.0
  I had a very disappointing experience with this plumbing company today. To start, the technician admitted he didn’t have the right size wrench to access the main line in our basement, which was already concerning and wonder why he didn’t have the right tool’s to do a job. As I started to head upstairs, I suddenly heard footsteps in the kitchen — only to find a second technician had let himself into our home without knocking or ringing the doorbell!! I was shocked and highly upset. I immediately let him know that entering someone’s home uninvited is completely unacceptable, rude, and disrespectful. His response was a casual, “Sorry, my bad,” which only added to my frustration. He seemed completely unfazed by how inappropriate the situation was. Obviously, he was brought up with no manners or morals or integrity. I reminded him that we have a sign posted indicating we are firearm owners, and had my husband been home, the situation could have escalated quickly I reminded him that there’s the make my day law!! Additionally, the same tech made an offhand remark about replacing the pipes when the kitchen was remodeled — a comment that was not only unsolicited but felt dismissive of the current issue. They claimed to have run a line through the pipe beneath our kitchen sink, but as shown in the photos I’ve attached, they left a crack in the pipe that resulted in water squirting out and flooding the cabinet below. When I asked why the issue wasn’t properly addressed, I was told it was because the piping was galvanized, and they didn’t want to risk damaging it further. If you don’t want issues or breakage like they left our pipes do not contact this company!! What a joke!! In my opinion, this company demonstrated poor professionalism, lack of proper tools, and very little regard for customer service or safety. I strongly recommend looking elsewhere for your plumbing needs.
• KF

  Kathi Farmer

  Jul 31, 2025
  5.0
  Smoke detector would not stop chirping. After trying all of the "tricks" suggested on various websites we called Doctor Fix-It. The individual I spoke with on the phone was very sympathetic to our problem. Pleasantly surprised that they were able to come out the very next day. Not only that, but they called the day of our service to ask if they could come earlier than scheduled. Kolton and Jesse were extremely professional taking their time to trouble shoot, explain the problem and fix it. We will not hesitate to call Doctor Fix-It for future service.
• SK

  Sachin Kanade

  Jul 29, 2025
  1.0
  They're not too bad if you've too much cash to flush down the toilet. First of all, to diagnose the issue, they wanted to charge $89. I told them no thanks, then the rep said she'll wave the fee. When the tech came to give me a quote, the quote was literally 3 times the price I had received from 2 other plumber. I don't think I'll be wasting time with this company going forward. Price was my only issue. They booked me quickly and the tech was on time and professional.
• AW

  Ann Williams

  Jul 29, 2025
  5.0
  Elijah was outstanding. He explained the problem, came up with solutions, and gave me information I need to make a future decision about replacing my furnace/AC unit. He also saved me from a potential water heater disaster! All was done was absolute professionalism, knowledge and sensitivity. I will call Doctor Fix-It, family-owned company, for any plumbing, heating, cooling and electrical needs in the future. And on top of all that, I made a call and had service the same day! Thank you, Elijah!!

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