Many customers praised the helpfulness and knowledge of the staff, with specific mentions of individual employees who provided exceptional service.
Product Selection
The business is noted for its extensive selection of granite, quartz, and tile options, with many customers expressing satisfaction with the variety available.
Return Policy Issues
Several reviews highlighted dissatisfaction with the strict return policy, including a 25% restocking fee and limitations on returns, which frustrated customers.
Showroom Experience
The showroom is frequently described as beautiful, clean, and well-organized, contributing positively to the overall shopping experience.
Mixed Quality Feedback
While many customers appreciated the quality of products, there were complaints regarding specific product issues and customer service failures related to order fulfillment.
RM
Ricardo Montañez
Jan 9, 2026
5.0
Great selection of granite, quartz, or tile material for any project!
HR
Homes by Halley • Denver & Golden Realtor
Dec 29, 2025
5.0
Five stars for Arizona Tile in Denver. I had an outstanding experience and Jhoana was absolutely amazing. She was incredibly knowledgeable, patient, and such a big help to me throughout the entire selection process. She listened to what I was looking for, offered great suggestions, and helped me feel confident in my choices. The showroom is beautiful, the selection is fantastic, and the customer service truly stands out thanks to Jhoana. Highly recommend.
KK
Kevin Klotz
Sep 16, 2025
5.0
Everyone was so helpful. I appreciate their knowledge and customer service skills.
DG
Davis Gomez
May 17, 2019
5.0
Nice place
MB
Marcia Bohrer
Feb 27, 2018
5.0
Always friendly and helpful. Great selection of granite and tile.