Convoy Servicing - Thermo King of Denver

3.8
233 reviews

About

HVAC ContractorAir Conditioning ContractorHeating ContractorAir Quality Consultant
Thermo King is the world leader in transport temperature control systems for trucks, trailers, buses and rail cars. Thermo King also manufactures auxiliary power units, which dramatically reduce engine idling. As part of Thermo King’s unmatched nationwide dealer network, we provide expert factory-trained service when and where you need it, and a complete line of genuine and competitive parts. Trust us to get you back on the road quickly and keep you up and running.

Location

Convoy Servicing - Thermo King of Denver
5170 East 58th Place, Commerce City, CO
80022, United States

Hours

Reviews

3.8
233 reviews
5 stars
140
4 stars
26
3 stars
10
2 stars
5
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with some praising quick and professional service while others criticized long wait times and poor diagnostics.

Pricing Issues

Many reviews highlighted concerns about high prices and perceived overcharging for services, leading to accusations of being a scam.

Customer Service

Feedback on customer service was varied; some customers appreciated the helpful staff, while others encountered rude or unprofessional behavior.

Repair Effectiveness

While some customers were satisfied with repairs and quick resolutions, others experienced recurring issues and dissatisfaction with the quality of work.

Facility Conditions

The facility received mixed reviews regarding cleanliness and parking availability, with some noting clean restrooms and others mentioning unsafe parking conditions.
  • KK
    Khayr
    Oct 23, 2025
    1.0
    Went there to APU heater maintenance. Quoted me $900 something to just replace fuel pump. Provided them with my own fuel pump with the same part number they said it won’t work. Charged 300 for diagnostic even though she said it’s gonna be 0.6 hour for that. Went to TA they replaced it for 70 something. If you are spending your own money please don’t go there. These people are total scam. Very unprofessional business practices. After I refused repairs , they didn’t close top heater shield well pinching electric wires. Instead of 6 screws required they closed with two. OO’s be aware don’t get scammed in these locations. I’d put 0 if I could
  • RP
    Rickey Prather
    Oct 3, 2025
    1.0
    Very Slow, every Technician Standing drinking coffee.. No work being Done..here 6 Hours. Before started working on my Unit
  • RP
    Russell Pumphrey
    Aug 24, 2025
    1.0
    Needed help over the weekend. My reefer stopped cooling. My company called the after hours number to get a call out. Was told since I wasn't loaded. They couldn't and wouldn't help us. Lineage won't load you if you can't pull the temperature. So thank you Termal King for costing me my load. My company will never use them again.
  • RC
    Rumaldo Cueto
    Jul 25, 2025
    5.0
    Nice people got in and out with a full service on refer in about 3 hrs.
  • GS
    Gurinder Sandhu
    Jun 4, 2025
    5.0
    Manager here is very good. Very nice guy and helpful. Customer service is great.

Frequently Asked Questions About Convoy Servicing - Thermo King of Denver

What services does Convoy Servicing - Thermo King of Denver provide?

They specialize in transport temperature control systems for trucks, trailers, buses, and rail cars, including expert factory-trained service and genuine parts.

What are the regular business hours for Convoy Servicing - Thermo King of Denver?

They are open Monday to Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays.