Jack the Roofer

Reviews

• DH

  Dale Hickey

  2 days ago
  5.0
  I would describe 'Jack the Roofer' after my roof repair as prompt, professional, scheduled, honest inspections and bids. Friendly office staff with a well trained efficient crew. My experience was most excellent and I would highly recommend JACK THE ROOFER. Especially Nathan and Jennifer who were an absolute pleasure. Lilly
• TS

  Thomas Schenck

  Mar 4, 2026
  5.0
  Everything went fine. The estimator, Jake, was friendly and knowledgeable and made some add-on recommendations that I approved. Installation of my new roof was only one day with a crew of 7. Only the lead guy spoke English but he was responsive and understanding of my questions. The only issue that I had with the installers was that the installation day was very windy and lots of stuff was blowing off the roof. I am still finding tar paper, plastic strips, and roofing nails months later on the ground around my house and yard (I own 4 acres). I took a large magnet with a handle out a few weeks ago and walked around the south side of the house with it due to one of my dogs stepping on a roofing nail and found 2 handfuls of roofing nails in 15 minutes. The roofers had a large magnet that they used a number of times going around the house to pickup nails but they missed many, especially on the south side.. Jack, the owner of Jack the Roofer, came by last week to put up a ladder so the Jefferson County Building inspector could get on the roof for the final inspection. I had a good conversation with him and told him about the issues. Mostly I was concerned about all the roofing nails left. He was apologetic and said he would speak with the lead installer about the issues I brought up. To summarize, I would definitionally use Jack the Roofer again and would recommend the company to all for new roof installations.
• MH

  Melonie Hartwell

  Feb 24, 2026
  5.0
  I called Jack the Roofer to check my roof again. They checked it two years ago and suggested a follow up. This time my roof did need some repairs. They, again, were easy to work with and matched my existing shingles after making sure they were the correct ones. Fair pricing, wonderful customer service. I will call them again!
• EA

  Evren Abaravici

  Feb 20, 2026
  5.0
  Collaborating with Greg was fantastic due to his professional and amicable nature. The roof crew displayed a high level of efficiency, speed, and organization. I strongly recommend this company, as they are very reliable. Jennifer handled office communications with excellence.
• JS

  Joy Schalders-Burton

  Feb 5, 2026
  5.0
  I had a great experience with this company for a total roof replacement. They assisted with the insurance company, and when the claim was denied due to shingle failure, they helped me submit and obtain payment from a manufacturer warranty claim, and worked with me to make it as affordable as possible. I had a complicated situation, and they stuck with me the entire way. I went with a very high quality, locally made stone coated steel shingle so that this roof will never need replacing for the rest of my life. It looks gorgeous, and it's done right. Special Thanks to Nathan, who went above and beyond with communication and service.

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