Patriot Pros Plumbing, Heating, Air & Electric

4.7
1713 reviews

About

PlumberHVAC ContractorElectricianDrainage ServiceHeating ContractorAir Duct Cleaning ServiceAir Conditioning Contractor
Our story began in 1997 when Javier Hoggard founded Patriot Drains, a small plumbing company. Over the years, we expanded our services to become Patriot Pros, offering comprehensive solutions in plumbing, HVAC, and electrical work. Today, we provide a full range of plumbing services, from routine maintenance and repairs to septic tank and hot water heater replacements. Our HVAC services cover all aspects of heating and air conditioning, ensuring your systems run smoothly year-round. We also offer expert electrical services to address any issues and ensure the safety and efficiency of your home or business. At Patriot Pros, we are dedicated to delivering exceptional service and building lasting relationships with our customers.

Location

Patriot Pros Plumbing, Heating, Air & Electric
701 Park St, Castle Rock, CO
80109, United States

Hours

Reviews

4.7
1,713 reviews
5 stars
1,557
4 stars
39
3 stars
7
2 stars
16
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional customer service, highlighting the professionalism, friendliness, and thoroughness of the staff.

Promptness

Many reviews noted the company's ability to provide same-day service and quick responses to emergency situations.

Knowledge and Expertise

Technicians were frequently described as knowledgeable and informative, providing detailed explanations and options for repairs.

Professionalism

The team was often commended for their professionalism, respectfulness, and attention to detail during service calls.

Mixed Experiences

While most feedback was positive, there were a few negative reviews regarding pricing and thoroughness of inspections.
  • SS
    Suzanne Stone
    3 days ago
    5.0
    We were nervous that we would be stuck going through a weekend of highs in the 20's and no working heater, but they stopped by Friday night and got it working!
  • DS
    Derek Stone
    3 days ago
    5.0
    Javier and Sarah were exceptionally friendly and helpful. They went over in detail what was going on with my heating system, they fixed efficiently, and let me know what I can do for regular maintenance on it. Would definitely recommend them and use their services again. Thanks qgain!
  • PG
    Pat Gedelman
    4 days ago
    5.0
    Zack took time to teach me how our furnace worked. He also told me options for optimum performance.
  • MG
    Mikayla Grimmett
    4 days ago
    5.0
    Everyone at Patriot Pros is awesome! They are so knowledgeable, very professional and they actually care! I would recommend them to anyone!
  • GG
    Greg Gibson
    5 days ago
    1.0
    My furnace quit working and I called Patriot Pros to come and take a look. I was told that there would be a $289 dispatch charge and it needed to be paid before anyone would come to my home. I should have said "No" to that but I needed to find out what I needed to do to get my furnace working. The tech came out and looked at my furnace for a short time and said I needed a new one. My furnace was over 20 years old. I wanted him to check several other symptoms to be sure. After asking repeatedly, he did take a look. The answer was still that I needed a new furnace. I thought for $289 I should be able to have it checked more thoroughly. I was told that the dispatch fee would be used to pay for any work that needed to be done. I decided to call another company and the owner came out and checked it out. He didn't charge me to look at it but came to the same conclusion that I needed a new furnace. He left me with quotes and information. I looked at the info and talked with my wife and we decided to go with that company.

Frequently Asked Questions About Patriot Pros Plumbing, Heating, Air & Electric

What services does Patriot Pros Plumbing, Heating, Air & Electric offer?

Patriot Pros provides comprehensive plumbing, HVAC, and electrical services including routine maintenance, repairs, septic tank and hot water heater replacements, heating and air conditioning services, and electrical safety and efficiency solutions.

Where is Patriot Pros Plumbing, Heating, Air & Electric located?

They are located at 701 Park St, Castle Rock, CO 80109, USA.