Business Details
About
HVAC Contractor
Your comfort is our goal. We train all of our staff on customer service and giving you the best outcome for every job. We offer standardized pricing, top-rated customer service, NATE Certified technicians, professional background checked, and drug-free staff. IMS is dedicated to your comfort. That’s why we live our motto;
We’re Here For You.
Location
Hours
Reviews
4.8
1,497 reviews
5 stars
1,389
4 stars
58
3 stars6
2 stars6
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, friendliness, and knowledge of the technicians, particularly highlighting Ramiro for his exceptional service.
Installation Quality
Many reviews noted the smooth and efficient installation process, with technicians being respectful of homes and thorough in their work.
Communication
IMS received positive feedback for their clear communication throughout the service process, including detailed explanations of work performed and options available.
Trustworthiness
Customers expressed confidence in IMS, often recommending them based on their fair pricing and honest assessments, with some noting the importance of getting second opinions on repairs.
Response Time
IMS was commended for their quick response times, especially in emergency situations, allowing customers to receive timely service.
- JSJeannie StuntzNov 14, 20255.0Ramiro was the best, especially on very short notice. I’m very happy
- RARobert AckerNov 13, 20255.0Technician was very courteous, professional, and efficient, explaining all the functions of the humidifier and general maintenance and care of the unit. The office was also courteous and professional making the experience easy and the installation timely.
- AWAndrea WrightNov 4, 20255.0Michael arrived on time and did a great job getting my heat system ready for winter. He was very knowledgeable about the system, patiently answered my questions, and showed me where to order the best filters. ⭐⭐⭐⭐⭐ for Michael and for IMS Heating &Air!
- KKKimOct 9, 20255.0Michael (the technician) was very thorough! He was great at answering questions and providing education.
- SEScott EastmanSep 29, 20255.0We have now had multiple projects completed at different rental properties by IMS. They've maintained our HVAC systems for years and when they finally say "It's time" at the respective property, we know it was truly is time. Their communication is spectacular. Their quotes are very detailed and I was very comfortable in making the decision on the best units for us. AND... they dealt with the City of Loveland on all the post install permits and such taking that responsibility off of my plate. OH... They maintain our home system as well. Great working with a locally owned business who truly cares about customer service.
Frequently Asked Questions About IMS Heating & Air, Inc.
What services does IMS Heating & Air, Inc. provide?
IMS Heating & Air, Inc. specializes in HVAC and heating services with NATE Certified technicians dedicated to your comfort.
Where is IMS Heating & Air, Inc. located?
IMS Heating & Air, Inc. is located at 5213 Longs Peak Rd, Unit A, Berthoud, CO 80513, USA.
What are the business hours of IMS Heating & Air, Inc.?
IMS Heating & Air, Inc. operates 24 hours a day, every day of the week.
How can I contact IMS Heating & Air, Inc.?
You can contact IMS Heating & Air, Inc. by phone at +1 970-532-0123 or by email at office@imshomecomfort.com.
What payment methods does IMS Heating & Air, Inc. accept?
IMS Heating & Air, Inc. accepts American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
What certifications and standards does the staff at IMS Heating & Air, Inc. maintain?
The staff are NATE Certified technicians who undergo professional background checks and are drug-free.
What is the motto of IMS Heating & Air, Inc.?
The company's motto is 'We’re Here For You,' emphasizing their dedication to customer comfort and service.
Are there any nearby automotive service providers around IMS Heating & Air, Inc.?
Yes, nearby automotive services include Line-X of Northern Colorado, PFI Speed, Elite Diesel Service, and Colorado's Premier RV Services, which can be convenient if you need vehicle-related assistance while visiting IMS.
What nearby storage facilities can customers use when visiting IMS Heating & Air, Inc.?
Customers near IMS Heating & Air can use Lockaway Storage, Johnstown Self Storage, and Atlas Garage & Storage for storage and parking needs.
Are there any nearby places to eat or enjoy drinks near IMS Heating & Air, Inc.?
Nearby places for food and drink include Legends A Meadery, a winery and bar, and K-Malt, a brewery and beer garden, great for relaxing before or after your visit.