Business Details
About
HVAC Contractor
Your comfort is our goal. We train all of our staff on customer service and giving you the best outcome for every job. We offer standardized pricing, top-rated customer service, NATE Certified technicians, professional background checked, and drug-free staff. IMS is dedicated to your comfort. That’s why we live our motto;
We’re Here For You.
Location
Hours
Reviews
4.8
1,509 reviews
5 stars
1,400
4 stars
58
3 stars6
2 stars7
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Technicians are consistently praised for their professionalism, friendliness, and thorough communication throughout the service process.
Technical Expertise
Customers frequently highlight the technicians' knowledge and ability to diagnose and resolve issues effectively.
Installation Quality
The installation process is reported as smooth and efficient, with technicians being respectful of customers' homes and providing clear explanations.
Value for Money
Many reviews commend the fair pricing and competitive quotes provided by IMS, although there are some concerns about unexpected charges.
Overall Satisfaction
Overall, customers express high satisfaction with their experiences, recommending IMS for HVAC services.
- MTMelinda “Just me” Towne4 days ago5.0The Tech Ramiro Garcilazo was truly an awesome guy and made this visit an easy and fun one. Great service!!
- DMDebbie MisnerDec 31, 20255.0The three individuals who came to install my furnace from IMS were outstanding. They were very professional, friendly, and took the time to walk me through everything to be sure I understood the system. Before leaving, they made sure everything was working properly and that I was completely comfortable. Excellent service from start to finish.
- CBCarter BarnesDec 17, 20255.0Ramiro just wrapped up a furnace tune up at our house. His workmanship and customer service skills are world class. He noticed a couple things needed fixed/installed. Especially a surge protector. Ramiro is the gold standard. When IMS hired him, they acquired an asset. Not just someone collecting a paycheck.
- MHMike HuppDec 17, 20255.0Aaron is great to work with. Very Knowledgeable and responsive to your needs. He will come look at what needs to happen to get you in the best situation possible. Would highly recommend.
- JTJordan TansiongcoDec 5, 20255.0Ramiro was so helpful and friendly in educating us along the way of what happened to our furnace and how he’s fixing it. Amazing soft skills and customer interaction in a business/situation that isn’t typically setup for that kind of easy success amongst all parties. 10/10 would recommended, 100-star review!
Frequently Asked Questions About IMS Heating & Air, Inc.
What services does IMS Heating & Air, Inc. provide?
IMS Heating & Air, Inc. specializes in HVAC and heating services with NATE Certified technicians dedicated to your comfort.
Where is IMS Heating & Air, Inc. located?
IMS Heating & Air, Inc. is located at 5213 Longs Peak Rd, Unit A, Berthoud, CO 80513, USA.
What are the business hours of IMS Heating & Air, Inc.?
IMS Heating & Air, Inc. operates 24 hours a day, every day of the week.
How can I contact IMS Heating & Air, Inc.?
You can contact IMS Heating & Air, Inc. by phone at +1 970-532-0123 or by email at office@imshomecomfort.com.
What payment methods does IMS Heating & Air, Inc. accept?
IMS Heating & Air, Inc. accepts American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
What certifications and standards does the staff at IMS Heating & Air, Inc. maintain?
The staff are NATE Certified technicians who undergo professional background checks and are drug-free.
What is the motto of IMS Heating & Air, Inc.?
The company's motto is 'We’re Here For You,' emphasizing their dedication to customer comfort and service.
Are there any nearby automotive service providers around IMS Heating & Air, Inc.?
Yes, nearby automotive services include Line-X of Northern Colorado, PFI Speed, Elite Diesel Service, and Colorado's Premier RV Services, which can be convenient if you need vehicle-related assistance while visiting IMS.
What nearby storage facilities can customers use when visiting IMS Heating & Air, Inc.?
Customers near IMS Heating & Air can use Lockaway Storage, Johnstown Self Storage, and Atlas Garage & Storage for storage and parking needs.
Are there any nearby places to eat or enjoy drinks near IMS Heating & Air, Inc.?
Nearby places for food and drink include Legends A Meadery, a winery and bar, and K-Malt, a brewery and beer garden, great for relaxing before or after your visit.