IMS Heating & Air, Inc.

4.8
1525 reviews

About

HVAC Contractor
Your comfort is our goal. We train all of our staff on customer service and giving you the best outcome for every job. We offer standardized pricing, top-rated customer service, NATE Certified technicians, professional background checked, and drug-free staff. IMS is dedicated to your comfort. That’s why we live our motto; We’re Here For You.

Location

IMS Heating & Air, Inc.
5213 Longs Peak Rd, Berthoud, CO
80513, United States

Hours

Reviews

4.8
1,509 reviews
5 stars
1,400
4 stars
58
3 stars
6
2 stars
7
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are consistently praised for their professionalism, friendliness, and thorough communication throughout the service process.

Technical Expertise

Customers frequently highlight the technicians' knowledge and ability to diagnose and resolve issues effectively.

Installation Quality

The installation process is reported as smooth and efficient, with technicians being respectful of customers' homes and providing clear explanations.

Value for Money

Many reviews commend the fair pricing and competitive quotes provided by IMS, although there are some concerns about unexpected charges.

Overall Satisfaction

Overall, customers express high satisfaction with their experiences, recommending IMS for HVAC services.
  • MT
    Melinda “Just me” Towne
    4 days ago
    5.0
    The Tech Ramiro Garcilazo was truly an awesome guy and made this visit an easy and fun one. Great service!!
  • DM
    Debbie Misner
    Dec 31, 2025
    5.0
    The three individuals who came to install my furnace from IMS were outstanding. They were very professional, friendly, and took the time to walk me through everything to be sure I understood the system. Before leaving, they made sure everything was working properly and that I was completely comfortable. Excellent service from start to finish.
  • CB
    Carter Barnes
    Dec 17, 2025
    5.0
    Ramiro just wrapped up a furnace tune up at our house. His workmanship and customer service skills are world class. He noticed a couple things needed fixed/installed. Especially a surge protector. Ramiro is the gold standard. When IMS hired him, they acquired an asset. Not just someone collecting a paycheck.
  • MH
    Mike Hupp
    Dec 17, 2025
    5.0
    Aaron is great to work with. Very Knowledgeable and responsive to your needs. He will come look at what needs to happen to get you in the best situation possible. Would highly recommend.
  • JT
    Jordan Tansiongco
    Dec 5, 2025
    5.0
    Ramiro was so helpful and friendly in educating us along the way of what happened to our furnace and how he’s fixing it. Amazing soft skills and customer interaction in a business/situation that isn’t typically setup for that kind of easy success amongst all parties. 10/10 would recommended, 100-star review!

Frequently Asked Questions About IMS Heating & Air, Inc.

What services does IMS Heating & Air, Inc. provide?

IMS Heating & Air, Inc. specializes in HVAC and heating services with NATE Certified technicians dedicated to your comfort.

Where is IMS Heating & Air, Inc. located?

IMS Heating & Air, Inc. is located at 5213 Longs Peak Rd, Unit A, Berthoud, CO 80513, USA.